Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
Back to item details
4.2 out of 5 stars
stars
1,012 ratings778 reviews
  1. 5 stars69% (698)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

Member photos

  • +190 images
Sort by |
Showing 771-778 of 778 reviews
Oct 26, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

cool product

anyone know what reusable pod adapter is used in this coffee maker?

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Sep 21, 2023
Reviewer name: JoeP
5 out of 5 stars
5 out of 5 stars review

Great coffee machine

Bought this last year. I use distilled water. No problem at all. Love all the features.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Jul 17, 2024
Reviewer name: Krink339
3 out of 5 stars
3 out of 5 stars review

Not recommended!

Slow to brew and tired of kcups exploding resulting in coffee full of grounds!

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja

Hello, Thank you for taking the time to provide your feedback. Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. Kind regards, Ninja Kitchen

Aug 11, 2024
Reviewer name: Lizeth
2 out of 5 stars
2 out of 5 stars review

It doesn't last

It broke less than a year of use and could not new coffe anymore into the pot.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. This isn’t our usual standard, and we appreciate how frustrating this must be. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen

Sep 21, 2023
Reviewer name: Claudia
5 out of 5 stars
5 out of 5 stars review

Hot and ready!

I love my Ninja! So easy to use and best coffee maker I have found to give me HOT coffee!

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Jul 30, 2024
Reviewer name: Randy72
5 out of 5 stars
5 out of 5 stars review

Great coffee..Easy to clean. Lots of options

Wonderful product. Space saver. Many options availability

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Aug 14, 2022
Reviewer name: Johana
1 out of 5 stars
1 out of 5 stars review

Not hot enough

Only had it a few months the pod piece got blocked by coffee grounds and doesn't get my coffee hot

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Dec 11, 2021
Reviewer name: DisappointedUser71
1 out of 5 stars
1 out of 5 stars review

Doesn't work

Unfortunately brand new out of the box didn't work. Kept saying add water despite being full.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja

We would like to thank you for your review. We are extremely sorry to hear if this experience and would like the chance to assist you. Our product specialists are available at 866-826-6941, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.