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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
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4.2 out of 5 stars
stars
1,011 ratings777 reviews
  1. 5 stars69% (697)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 771-777 of 777 reviews
Oct 21, 2023
Bobr
1 out of 5 stars review

Poor quality

Leaking water from bottom of machine and pod brewing no longer works.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Jul 17, 2024
Krink339
3 out of 5 stars review

Not recommended!

Slow to brew and tired of kcups exploding resulting in coffee full of grounds!

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja

Hello, Thank you for taking the time to provide your feedback. Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. Kind regards, Ninja Kitchen

Aug 11, 2024
Lizeth
2 out of 5 stars review

It doesn't last

It broke less than a year of use and could not new coffe anymore into the pot.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. This isn’t our usual standard, and we appreciate how frustrating this must be. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen

Jul 30, 2024
Randy72
5 out of 5 stars review

Great coffee..Easy to clean. Lots of options

Wonderful product. Space saver. Many options availability

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Sep 21, 2023
Claudia
5 out of 5 stars review

Hot and ready!

I love my Ninja! So easy to use and best coffee maker I have found to give me HOT coffee!

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Aug 14, 2022
Johana
1 out of 5 stars review

Not hot enough

Only had it a few months the pod piece got blocked by coffee grounds and doesn't get my coffee hot

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Dec 11, 2021
DisappointedUser71
1 out of 5 stars review

Doesn't work

Unfortunately brand new out of the box didn't work. Kept saying add water despite being full.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja

We would like to thank you for your review. We are extremely sorry to hear if this experience and would like the chance to assist you. Our product specialists are available at 866-826-6941, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.