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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars
1,012 ratings778 reviews
  1. 5 stars69% (698)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 731-740 of 778 reviews
Feb 3, 2024
Reviewer name: beachcowgirl
3 out of 5 stars
3 out of 5 stars review

Returned before we even used it

I was excited to get this coffee maker after our last stopped working, but we got as far as opening the packaging and decided to return it. In store the product is zip tied to the shelf so you can't see how it switches between single brew and pot brew. The whole switch wasn't for our needs, when we could get an item that has a separate single serve coffee maker. I am sure it is a good product as Ninja products usually are, but the product design wasn't for us.

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reply from SharkNinja Product Expert

Hello,<br />Thank you for taking the time to leave a review.<br />We&#39;re so sorry to hear that the Ninja DualBrew Coffee Maker wasn’t the right fit for you. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.<br />Kind regards, <br />Ninja Kitchen

Apr 12, 2024
Reviewer name: coffee
1 out of 5 stars
1 out of 5 stars review

don't buy

bought 1 month ago., not working now., the k cup is NOT working. do not buy

Review from sharkninja.com
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reply from Ninja Kitchen

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Ninja® DualBrew Pro Specialty Coffee System. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET. Kind regards,

Sep 29, 2022
Reviewer name: Jencherry34
1 out of 5 stars
1 out of 5 stars review

Ninja coffee system

Don't buy this product. Doesn't last. Stopped brewing after a year

Review from sharkninja.com
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Jul 14, 2024
Reviewer name: Bill
5 out of 5 stars
5 out of 5 stars review

Very Happy!

So far so good, i like that my coffee comes out really out and stays hot longer then a regular coffee maker

Review from sharkninja.com
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Jul 4, 2022
Reviewer name: stacia
5 out of 5 stars
5 out of 5 stars review

i love this coffee maker was worth the but the only i was disappointed about is with such a large purchase it could have come with the reusable cone

Review from sharkninja.com
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Aug 24, 2023
Reviewer name: Cheese
5 out of 5 stars
5 out of 5 stars review

Nice coffee machine

This is a nice coffee machine. It has a lot of features. I've been using it for over 3 months and have not had any problems.

Review from sharkninja.com
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Jun 17, 2024
Reviewer name: belle
5 out of 5 stars
5 out of 5 stars review

Great Product

I bought this two weeks ago. It's wonderful for our coffee, drinkers and our tea drinkers in our home.

Review from sharkninja.com
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Mar 24, 2023
Reviewer name: cocozo15
5 out of 5 stars
5 out of 5 stars review

Love it

Have owned mine for over a year with zero issues - it makes the best coffee out of every machine I've ever owned, and I've owned a lot.

Review from sharkninja.com
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Dec 12, 2023
Reviewer name: jk13
5 out of 5 stars
5 out of 5 stars review

Perfect for the whole family

I love this coffee system. The hot water system does NOT use the coffee filters, so you're tea, cocoa, soups & oatmeal doesn't taste like coffee.

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Aug 18, 2024
Reviewer name: Danielle922
2 out of 5 stars
2 out of 5 stars review

Get something else

Definitely choose something else, kcups explode constantly, it throws coffee droplets everywhere on the counter. Just don't.

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to provide your feedback. Something doesn’t seem quite right about how your coffee maker is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. Kind regards, Ninja Kitchen