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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars
1,012 ratings778 reviews
  1. 5 stars69% (698)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 681-690 of 778 reviews
Jan 14, 2024
Reviewer name: Karen
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointed

Used

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Mar 20, 2024
Reviewer name: Tim21
1 out of 5 stars
1 out of 5 stars review

Dual brew

Breaks within less than 9 months, stay away and buy some other Brand, their support is also a nightmare

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having trouble with your Coffee Maker. We will absolutely share your feedback about the warranty policy with the relevant teams here at Ninja. If there's anything else we can help with, please reach out to our team by phone at 1-800-365-0135. Kind regards, Ninja Kitchen

Jul 16, 2024
Reviewer name: concon
5 out of 5 stars
5 out of 5 stars review

Awesome Coffee

I love this machine, it does everything I need it to do, from making delicious rich coffee, specialty coffee and boiling water for my nighttime tea.

Review from sharkninja.com
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Feb 7, 2023
Reviewer name: Frank
3 out of 5 stars
3 out of 5 stars review

Ok

Bought 2 months ago and reservoir leaks. After looking at reviews online see that's it's an ongoing issue.

Review from sharkninja.com
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Dec 16, 2023
Reviewer name: Brent
4 out of 5 stars
4 out of 5 stars review

Work well So far only complaint is the brew temperature is only 165 degrees. Should be higher to brew good coffee

Review from sharkninja.com
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Apr 8, 2022
Reviewer name: Kbnm
1 out of 5 stars
1 out of 5 stars review

Terrible coffee maker

Couldn't make a cup of coffee without grounds. I posted a review on kohls and ninja promptly replied on the kohls site but when I took it offline I couldn't get a response from anyone. I replaced it with a keurig.

Review from sharkninja.com
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Jun 10, 2022
Reviewer name: Dawnzy
3 out of 5 stars
3 out of 5 stars review

Leaks on bottle of unit

Bought less than a year ago leaks on bottle have to wipe down counter after every brew .also it was missing smart scoop they were suppose to send but never did

Review from sharkninja.com
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Dec 30, 2021
Reviewer name: OG Barister
1 out of 5 stars
1 out of 5 stars review

Looks good. but does not deliver

It has a lot of gizmos, but the unit is under powered, coffee is not hot in all settings, coffee does not taste good. I miss my old coffee maker, do not waste your money, look else where.

Review from sharkninja.com
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Feb 9, 2023
Reviewer name: TGW1
5 out of 5 stars
5 out of 5 stars review

Nice coffee maker

I bought it a couple of weeks ago and have not been disappointed. Does everything well. Coffee brews fast is hot and tastes great. Like being able to brew a large pot or just use a pod when on the go.

Review from sharkninja.com
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Feb 1, 2024
Reviewer name: BeccaInCO
5 out of 5 stars
5 out of 5 stars review

Better than Keurig

Definitely an upgrade from Keurig. The frother makes really good cappuccinos, just microwave the milk first. I see complaints about K-cups leaving grounds in the cup, you have to push the K-cup down before closing and it will not have this issue.

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