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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
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4.2 out of 5 stars
stars
1,011 ratings777 reviews
  1. 5 stars69% (697)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 681-690 of 777 reviews
Jan 19, 2024
SR
1 out of 5 stars review

Verified Purchase

Do not purchase!

Not good.

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reply from SharkNinja Product Expert

Hello, <br /><br />Thank you for taking the time to leave a review. <br /><br />We&#39;re so sorry to hear that you aren&#39;t happy with your coffee maker. We will absolutely share your feedback with the relevant teams for consideration on future products. If there&#39;s anything we&#39;re able to do to help, please reach out to our team at 1-800-365-0135. <br /><br />Kind regards, <br />Ninja Kitchen

Feb 24, 2024
Brian
1 out of 5 stars review

Verified Purchase

Poor product. Go with a higher quality one

Crappy dont recommend

Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja Product Expert

Hello, Thank you for taking the time to leave a review. We&#39;re so sorry to hear that you aren&#39;t happy with your coffee maker. We will absolutely share your feedback with the relevant teams for consideration on future products. If there&#39;s anything we&#39;re able to help with, please don&#39;t hesitate to reach out to our team by phone at 1-800-365-0135. Kind regards, Ninja Kitchen

Jan 14, 2024
Karen
2 out of 5 stars review

Verified Purchase

Disappointed

Used

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Jul 16, 2024
concon
5 out of 5 stars review

Awesome Coffee

I love this machine, it does everything I need it to do, from making delicious rich coffee, specialty coffee and boiling water for my nighttime tea.

Review from sharkninja.com
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Feb 7, 2023
Frank
3 out of 5 stars review

Ok

Bought 2 months ago and reservoir leaks. After looking at reviews online see that's it's an ongoing issue.

Review from sharkninja.com
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Dec 16, 2023
Brent
4 out of 5 stars review

Work well So far only complaint is the brew temperature is only 165 degrees. Should be higher to brew good coffee

Review from sharkninja.com
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Mar 20, 2024
Tim21
1 out of 5 stars review

Dual brew

Breaks within less than 9 months, stay away and buy some other Brand, their support is also a nightmare

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having trouble with your Coffee Maker. We will absolutely share your feedback about the warranty policy with the relevant teams here at Ninja. If there's anything else we can help with, please reach out to our team by phone at 1-800-365-0135. Kind regards, Ninja Kitchen

Apr 8, 2022
Kbnm
1 out of 5 stars review

Terrible coffee maker

Couldn't make a cup of coffee without grounds. I posted a review on kohls and ninja promptly replied on the kohls site but when I took it offline I couldn't get a response from anyone. I replaced it with a keurig.

Review from sharkninja.com
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Oct 20, 2021
GraciesPosse
2 out of 5 stars review

I really want to love it

Just bought this brewer and I really want to love it, however everytime we use the pod option, the top pops open mid brew and it leave grounds in our coffee cup.

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Feb 24, 2022
RayRay
5 out of 5 stars review

Must buy Great Product

I purchased this for my husband Xmas Gift and we are very satisfied with the product. We love ninja products and this was a good addition to our collection.

Review from sharkninja.com
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