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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars1,010 ratings776 reviews
  1. 5 stars69% (696)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 691-700 of 776 reviews
Aug 13, 2024
christieg34
5 out of 5 stars review

We love Ninja!

Ninja is one of the absolute best! We love the fact that it does pods, grounds or specialty brews.. It does brew slower than other name brands but that's ok! It's very user friendly and easy to clean. I definitely would buy again, if needed.

Review from influenster.com
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May 22, 2024
Nkfgh
1 out of 5 stars review

Not a user friendly coffee maker

Never worked right coffee isn't warm. Very hard to use. I was so excited about this product. I will never buy ninja again. When switching it takes several tries for it to work coffe grinds in pot.

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your DualBrew. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen

Jun 10, 2022
Dawnzy
3 out of 5 stars review

Leaks on bottle of unit

Bought less than a year ago leaks on bottle have to wipe down counter after every brew .also it was missing smart scoop they were suppose to send but never did

Review from sharkninja.com
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Feb 1, 2024
BeccaInCO
5 out of 5 stars review

Better than Keurig

Definitely an upgrade from Keurig. The frother makes really good cappuccinos, just microwave the milk first. I see complaints about K-cups leaving grounds in the cup, you have to push the K-cup down before closing and it will not have this issue.

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Jul 12, 2024
LuAnn
1 out of 5 stars review

They packaged up a returned/used item

Drove 1.5 hours round trip to buy a new coffee maker, just got it home and opened and it's very obviously a used item. Full of coffee grounds, water marks all over the reservoir, greasy fingerprints. Absolutely disgusting.

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Feb 11, 2024
Kathy
2 out of 5 stars review

Doesn't last two months

Got it for Christmas. Stopped working all of a sudden. It kept saying there is no water in the tank when the tank is full. Sensor detection error I believe. I returned to Sam's.

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reply from SharkNinja Product Expert

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having trouble with your coffee maker and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you'll give our products a try in the future! Kind regards, Ninja Kitchen

Feb 10, 2024
Janelle
5 out of 5 stars review

My Husband Loves It!

First time buying a decent coffee maker for my husband instead of watching him waste time with his French press every morning. First time using it today and he loves it. Easy, convenient, affordable, and highly would recommend 👌

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Nov 19, 2021
Blade101
4 out of 5 stars review

Would be perfect if it was Duo

This would be the perfect coffee maker if it was a Duo instead of having to switch out the attachment for Pod and ground coffee, other than that this brews coffee perfect with optimal temperature, giving the coffee the best taste.

Review from sharkninja.com
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Feb 24, 2022
RayRay
5 out of 5 stars review

Must buy Great Product

I purchased this for my husband Xmas Gift and we are very satisfied with the product. We love ninja products and this was a good addition to our collection.

Review from sharkninja.com
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Dec 30, 2021
OG Barister
1 out of 5 stars review

Looks good. but does not deliver

It has a lot of gizmos, but the unit is under powered, coffee is not hot in all settings, coffee does not taste good. I miss my old coffee maker, do not waste your money, look else where.

Review from sharkninja.com
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