Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
Back to item details
4.2 out of 5 stars
stars
1,012 ratings778 reviews
  1. 5 stars69% (698)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

Member photos

  • +190 images
Sort by |
Showing 671-680 of 778 reviews
Oct 9, 2025
Reviewer name: Antonio
1 out of 5 stars
1 out of 5 stars review

Never get to make a ground coffee keeps overflowing and put the grounds on the pot

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Jan 4, 2026
Reviewer name: Moses1973
5 out of 5 stars
5 out of 5 stars review

Great features

My Wife and kids bought me one of these Dual Pro Brewers and I absolutely love my unit.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Oct 13, 2025
Reviewer name: Annie1994
1 out of 5 stars
1 out of 5 stars review

1 years and died

Stop working after a years it was my sister birthday gift and stop working last month .....

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Dec 13, 2025
Reviewer name: Wheels796
5 out of 5 stars
5 out of 5 stars review

Caffeine e

I bought this item to replace manual preparation of coffee. Beverages.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Dec 16, 2025
Reviewer name: Kcscilian
3 out of 5 stars
3 out of 5 stars review

Doesn't keep coffee hot

I do love this system. My only complaint……the coffee does not stay hot for long at all!

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Nov 17, 2025
Reviewer name: TIMBO25
2 out of 5 stars
2 out of 5 stars review

I BOUGHT THIS PRODUCT AND THE WATER IS NOT HEATING NOW. IT'S LUKE WARM AT BEST.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Oct 20, 2025
Reviewer name: Mandyo
1 out of 5 stars
1 out of 5 stars review

Don't last

Bought in January 2025. Won't clean, makes awful noise. Don't work

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Jan 4, 2025
Reviewer name: Rod
1 out of 5 stars
1 out of 5 stars review

leaks

leaks

Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja Product Expert

Hello Rod,Thank you for taking the time to leave a review.We're so sorry to hear that you’re having trouble with your Ninja DualBrew. We will do our best to help you. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.Kind regards,Ninja Kitchen

Feb 24, 2024
Reviewer name: Brian
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor product. Go with a higher quality one

Crappy dont recommend

Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja Product Expert

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your coffee maker. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135. Kind regards, Ninja Kitchen

Jan 19, 2024
Reviewer name: SR
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do not purchase!

Not good.

Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja Product Expert

Hello, <br /><br />Thank you for taking the time to leave a review. <br /><br />We&#39;re so sorry to hear that you aren&#39;t happy with your coffee maker. We will absolutely share your feedback with the relevant teams for consideration on future products. If there&#39;s anything we&#39;re able to do to help, please reach out to our team at 1-800-365-0135. <br /><br />Kind regards, <br />Ninja Kitchen