Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars
1,011 ratings777 reviews
  1. 5 stars69% (697)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

Member photos

  • +190 images
Sort by |
Showing 631-640 of 777 reviews
Oct 5, 2022
monicadb50d
5 out of 5 stars review

Can't live without it

I can't imagine my life without this thing, I can't live without it. Makes everything perfect. If I want tea I can have a boiling hot water or just hot in a minute, if I'm running late and only have time for a k cup if I have people over and I need to brew the whole jar. It's just perfect, quick, easy. Makes the most beautiful froth to make a capuccino. I specially love the delay function because I can wake up to a hot jar of fresh coffee before dropping my daughter at school

Review from influenster.com
Helpful?4UQS9BOIMJCZ13610568638
Aug 24, 2021
Gekster
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] We've had this for a couple weeks now and it's been great. The water only spout is awesome for hot tea. The pod adapter works great. And the ground coffee maker it pretty awesome. It has a lot of options which takes some getting used to; especially if you are used to a basic coffee maker like I was. But the options allow you to make exactly the amount of coffee you want in your preferred method so it's worth taking the time to learn them.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Oct 21, 2022
mariah445
5 out of 5 stars review

BEST SPECIALITY COFFEE!

Where do I start, this is the BEST coffee maker I've ever used. It's perfect for a single cup, speciality craft, big groups and for days that you are in a hurry. I'm a mom of two under two, so most days I use the pod option for a quick cup of coffee it will preset my grounds and program my morning coffee. I've also used it for my toddler's oatmeal and tea. The froth handle is also a favorite! What's not to love?

Review from influenster.com
Helpful?4UQS9BOIMJCZ13610568638
Jan 5, 2024
DontBurnMeMan
1 out of 5 stars review

DANGEROUS!

Dont know why but very first pot and every pot since, when the pot is fresh and you go to pour it starts to barely come out then all of a sudden it comes pouring out fast, spilling everywhere and burning your hand holding the cup if you are not careful. Very dangerous. Unit also spits like crazy using pods when it is finishing its brew. This is with the metal pot version. DO NOT BUY, dangerous. Unit also seems to have issues with coffee grounds and the pod adapter that they cant seem to fix judging by the other reviews.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear about your experience with your Ninja® DualBrew Pro Specialty Coffee System. We will absolutely share your feedback with the relevant teams for consideration of future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135. Kind regards, Ninja Kitchen

Jul 9, 2022
Sandyrf
5 out of 5 stars review

Carafe shatter

This is my second Ninja Coffees Bar. I got my first one as a wedding anniversary gift 6 years ago. When I saw this one I knew it was time to change it. Sadly, less then 4 months after having it, the carafe jar shatter. I don't understand how!!!! I did noticed that the glass on this one is tinner than the one I had. I'm afraid to buy the glass carafe again! Need to know if Ninja offers the stainless steel style for this model. Other than that, it's so fancy and does everything you need. Even pours boiling water for tea

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Aug 23, 2021
Dlloughlin
5 out of 5 stars review

A must have!

[This review was collected as part of a promotion.] Every kitchen must have this coffee maker. It has all of your coffee needs covered in one little machine. Perfect for making a full pot or just pop in a kcup for a single cup. Love all that it can do. Easy to use.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Mar 11, 2024
Lyds
1 out of 5 stars review

My 1st Ninja disappointment

My husband bought this for me for Christmas. We were so excited to use it Christmas morning with the family. Extremely disappointed with this purchase. There is no hot plate to keep the pot if coffee warm. The temp for single serve can no be adjusted and is not warm enough so it gets cold fast. The frother does not steam your milk so you have to heat it up first. I have multiple Ninja products that I love but this was a fail for me.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Ninja® DualBrew Pro Specialty Coffee System. We will absolutely share your feedback with the relevant teams for consideration of future products. Kind regards, Ninja Kitchen

Aug 15, 2021
Teri93
5 out of 5 stars review

Ninja dual brew specialty coffee system

[This review was collected as part of a promotion.] I just received the ninja dual brew specialty coffee system a few days ago and I love it! love it ! love it !!! I already made a classic pot of coffee in it and the taste was incredible ... I can't wait to make lattes and specialty coffees . I will definitely recommend this product to my friends and family .

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Apr 10, 2023
tleet
3 out of 5 stars review

Prob not worth your money

This product did not live up to my expectations. I bought it for the versatility of being able to brew both K cups and carafes. There are many places where grounds can get stuck and it requires almost daily cleaning so that grounds do not get in your coffee. The carafe is poorly made, there are crevices where water can get in and it is hard to get out then the dirty water will go into your cup when you pour from the carafe. be careful as I thought it had an actual steamer not just a froth or. The coffee that it bruise is just OK. I have had it just over a year and it will probably be replacing it this summer. Other coffee makers I've had have lasted me multiple years.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Sep 6, 2021
Rmnaquin
5 out of 5 stars review

Perfect!

[This review was collected as part of a promotion.] This is perfect! Not only for coffee pods but also for a full pot! It is a beautiful machine and looks great on my kitchen counter. It is very easy to use and clean. I wish I'd gotten this sooner. Great product!!

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638