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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars
1,012 ratings778 reviews
  1. 5 stars69% (698)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 601-610 of 778 reviews
Dec 14, 2023
Reviewer name: Rita
1 out of 5 stars
1 out of 5 stars review

Love-Hate Relationship

I am on my second ninja dualbrew pro specialty coffee system. Love: Water fills from sink and has a great way to grip it Love ability to do carafe/cup/travel mug with ease Love separate water function for tea etc. Love how you can switch between different roasts, sizes, etc. with ease Love you can use any brand of coffee pods HATE: Hate that both coffee systems have grounds spilling into the carafe and the cups/mugs. Hate that the grounds in my coffee are found intermittently - but seems always to be present when I am having a party! Hate that I have tried different strengths, coffee ground sizes, etc. to no avail Hate my first system was replaced by the company, thank you; but the second one continues to have the exact same problem.

Review from sharkninja.com
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Jun 9, 2022
Reviewer name: Annie78
4 out of 5 stars
4 out of 5 stars review

Works great! Just one huge downfall

So far it's been working great and seems to heat up water much faster then the Keurig. I just didn't research enough and now found out there are no reusable pods for this system which I used quite often with the Keurig. Any ideas if this will be something made in the future?

Review from sharkninja.com
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Oct 13, 2023
Reviewer name: ASmith94
5 out of 5 stars
5 out of 5 stars review

I'm In Love

Picked this up during Prime Day deals after eyeing it for the past few months. I worked at a clinic that had a different Ninja coffee maker and I was blown away how good the coffee tasted. Picked it up from the post office today and I'm amazed at how good my coffee tastes. It's quick and efficient and I'll never go back to Keurig I've had two just stop working after taking great care of them and doing all of the maintenance etc. Only downside this unit is super tall, no way to use it under your cabinets I'll be on the hunt for a sliding tray to set this on, I also wished Ninja offered a charcoal filter option for their Ninja machines my water is pretty bad here and even though I filter it another filter would be nice.

Review from sharkninja.com
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Jun 22, 2024
Reviewer name: JessNRy
2 out of 5 stars
2 out of 5 stars review

Not the worst

I purchased mainly because me and my husband drink different coffees and he drinks more than I do so I was excited to use the K cup feature. Unless you stand there and hold your cup all the way up to it it will spew everywhere and it seems like no matter what coffee I am brewing, it tastes a little off. The ninja coffee maker I had before this was wonderful so I wanted to love this one too. I just don't.

Review from sharkninja.com
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reply from Ninja Kitchen

Hello Jessica, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Ninja DualBrew. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET. Kind regards,

Jul 11, 2022
Reviewer name: Crysthal
5 out of 5 stars
5 out of 5 stars review

Love it!

I love ninja products especially this new coffee maker! I was actually gifted this for Christmas from my husband and I love how versatile it is. From regular coffee, to specialties, to iced, to k-cup brewing anddddd to top it off I can just pour hot water and prepare simple breakfast like oatmeals! The only thing I'm crossing my fingers on is that Ninja comes out with a reusable “k-cup” filter. But, for now I've literally used every single feature and trust when I say it's worth it!

Review from sharkninja.com
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May 19, 2023
Reviewer name: Aaron
2 out of 5 stars
2 out of 5 stars review

Disappointed with the Ninja CFP-305 Coffee Maker

We purchased the Ninja CFP-305 coffee maker in October of 2022 with high hopes of enjoying a flavorful and hassle-free coffee experience. Unfortunately, my experience with this coffee maker has been quite disappointing, primarily due to the persistent issue of coffee grounds finding their way into my brewed coffee. One of the main concerns I have with the Ninja CFP-305 is its inability to brew a strong pot of coffee without grounds being present in the final product. No matter what adjustments or settings I tried, the grounds were always present, making each cup of coffee less enjoyable and creating a constant need for filtering. This issue was particularly pronounced when using the k-cup option, where the presence of grounds was almost guaranteed. Another letdown with this coffee maker is its inability to keep the brewed coffee warm for an extended period. Despite the promises of a well-insulated carafe, the coffee quickly loses its warmth within 2-3 hours. This limitation is quite inconvenient, especially if you prefer savoring your coffee over a longer duration or hosting guests. Furthermore, I have been unable to find a reusable k-cup option that works effectively with the Ninja CFP-305. The lack of compatibility with reusable pods restricts my choices and limits my ability to reduce waste. It would have been much appreciated if the coffee maker provided better support for environmentally-friendly brewing options. Despite these shortcomings, there are a few positive aspects worth mentioning. The Ninja CFP-305 is undeniably easy to use, making the brewing process simple and convenient. Filling the water tank is a breeze, saving time and effort. Additionally, the hot water only option is a great feature for those who occasionally prefer tea or hot beverages other than coffee. Lastly, the coffee maker's overall appearance is aesthetically pleasing and adds a touch of style to the kitchen. In conclusion, my experience with the Ninja CFP-305 coffee maker has been rather disappointing. The persistent presence of coffee grounds in my brewed coffee, the lack of longevity in keeping the coffee warm, and the absence of a functional reusable k-cup option have greatly impacted my satisfaction with this product. While it does offer some convenient features, they are overshadowed by the frustrating issues that persistently affect the quality of the coffee. All of this has us in the market to purchase a different coffee maker from a different manufacturer.

Review from sharkninja.com
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Aug 19, 2021
Reviewer name: reneevea
5 out of 5 stars
5 out of 5 stars review

so in love

[This review was collected as part of a promotion.] I am a coffee lover and I got this so I could drink various types of coffee for which ever mood I was in. This coffee maker is so easy to use and it is perfect at blending. everyone in my house can make what ever they like in a few minutes . the settings are easy to understand and its so easy to clean

Review from sharkninja.com
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Aug 18, 2021
Reviewer name: salg27
5 out of 5 stars
5 out of 5 stars review

Coffee Galore

[This review was collected as part of a promotion.] I am so happy with my new Ninja DualBrew Pro coffee system. It is one of the best coffee systems I have ever used. The ability to brew different sizes from pod up to 55 ounces with one machine is the cat's meow. I have used it to make pod coffee, regular classic coffee 12 cup and decaffeinated rich 12 cup coffee. It even comes with measuring spoon and the ability to create foam for any special coffee. Absolutely a marvelous coffee system.

Review from sharkninja.com
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Jul 31, 2024
Reviewer name: MommaT
5 out of 5 stars
5 out of 5 stars review

Love Ninja

This is not my first ninja product! I have become a huge fan of ninja brand. they have excellent customer service. this coffee pot went beyond my expectations. tons of really cool features and it looks sleek in my home. I love the added bonus of the frother on the side ( this coffee maker bruise a cup of coffee in about 90 seconds. It is delicious and hot and absolutely perfect. It does take a little bit to learn all of the buttons because it does a lot of different things.

Review from sharkninja.com
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Mar 7, 2022
Reviewer name: Bordertown
2 out of 5 stars
2 out of 5 stars review

12-cup carafe holds 8.5 cups.

I had an older model and enjoyed some of the features, so I had an idea what to expect. The main reason I purchased this item was because of the advertised 12-cup carafe. It turns out, it will only brew 55 oz, less then 7 cups. It's not like there is 41 oz of free space in the carafe once the pot is brewed. Total capacity of the carafe is about 68 oz.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638