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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars1,010 ratings776 reviews
  1. 5 stars69% (696)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 591-600 of 776 reviews
Dec 5, 2022
Cjrav
5 out of 5 stars review

Perfect for every need!

My husband and I have had this machine for approximately a month now. We have a constant varying in the amount of coffee we need brewed. There are days we want different coffee flavor/brands than the other. Never a problem with any of this. Absolutely in love with the preset modes for travel mugs, and the fact that my large travel mugs that never fit under any machine fit perfectly in this machine. Then when we both are home or have company we can brew a full pot of coffee. All the options for ways to brew and sizes to brew make this machine perfect. Absolutely no complaints. It's great to see my husband be so excited over a small kitchen appliance.

Review from sharkninja.com
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Sep 29, 2023
Mitmad
5 out of 5 stars review

Greatest ever made and kick the keriug totally

I have had mine for a year now and worth every single $ of it .We went thru so many kerigu coffee makers till I was sick of constant failure after not lasting a month and lots of problems .i have brought other ninja products and they are great and never had problems .will continue to buy ninja from now on

Review from sharkninja.com
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Nov 4, 2023
Bren2488
5 out of 5 stars review

The Ninja Dualbrew is really the best machine

[This review was collected as part of a promotion.] The Ninja Dualbrew is really the best coffee machine . I included pictures from the box so you could see what I am so impressed about. We can brew regular ground coffee a cup or a pot. Or we can use pods We can make a specialty drink. With this coffee machine. We don't have to have all of the extra machines. It's so freeing to get back some space. I love it.

Review from sharkninja.com
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Dec 20, 2023
kated4
5 out of 5 stars review

Great multi-functional coffee maker

One of my favorite coffee maker experiences. It works very well and makes good coffee. I use Keurig cups often and feel like it makes better Keurig coffee than Keurig branded coffee machines. The dual-brew system is great because I can make a whole pot where I can make just a cup. Cleaning. It is easy. I just run vinegar and water mixture through it every 6 months. Definitely worth buying.

Review from influenster.com
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Mar 11, 2024
Lyds
1 out of 5 stars review

My 1st Ninja disappointment

My husband bought this for me for Christmas. We were so excited to use it Christmas morning with the family. Extremely disappointed with this purchase. There is no hot plate to keep the pot if coffee warm. The temp for single serve can no be adjusted and is not warm enough so it gets cold fast. The frother does not steam your milk so you have to heat it up first. I have multiple Ninja products that I love but this was a fail for me.

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Ninja® DualBrew Pro Specialty Coffee System. We will absolutely share your feedback with the relevant teams for consideration of future products. Kind regards, Ninja Kitchen

Aug 13, 2021
JOJOM
5 out of 5 stars review

Works great!

[This review was collected as part of a promotion.] I love it! I use the pods for my coffee and when the family comes, I use the carafe. It heats up very quickly and works great. I love the extra frothy attachment if I want a specialty drink. I would definitely recommend this to anyone!

Review from sharkninja.com
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Aug 30, 2023
sherleenc
3 out of 5 stars review

Its ok

I like all the options from the cold brew to the specialty drinks to the drip coffee. There's also the keurig cup option which is convenient. However the coffee does not stay hot, it cools very fast. The dual brew is great for tea or oatmeal, soups etc... the froth is ok its not a steam froth so you do have to microwave the milk. Its ok but not worth the money if you like expressos and lattes.

Review from influenster.com
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Dec 11, 2023
KK29
1 out of 5 stars review

CLN Error

The first time I tried to use this coffee maker I received the CLN error. After running a cleaning cycle (on my brand-new device) it continues to give the CLN error about 50% of the time. I received the machine a week ago and will be trying to return. Bummer I missed out on deals on better devices.

Review from sharkninja.com
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Sep 6, 2021
Rmnaquin
5 out of 5 stars review

Perfect!

[This review was collected as part of a promotion.] This is perfect! Not only for coffee pods but also for a full pot! It is a beautiful machine and looks great on my kitchen counter. It is very easy to use and clean. I wish I'd gotten this sooner. Great product!!

Review from sharkninja.com
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Jun 21, 2023
Nics620
3 out of 5 stars review

Wouldn't Buy Again

I bought this about a year ago and have been fairly unimpressed with it. I mostly use k-cups, and if that's all you want it for, it works pretty well, but doesn't get hot enough to extract optimally (and also if you are a slow coffee drinker, it'll be straight up cold within 10 minutes of brewing so prepare to chug). I do the specialty 4 oz setting as I find it comes out the strongest that way. As for a normal pot of coffee, the brewing process simply doesn't get hot enough on this machine to extract properly, so everything that comes out of it is room temp and has a sour/acidic taste. I've found ways to make that taste less prominent (use an extremely fine grind, like what you'd use for espresso, and two filters instead of one) but have never been able to fully eliminate it and almost always just use my French press or aero press instead if I'm not in a hurry. I wish I'd just bought a basic keurig (which is what I had previously) instead as they actually get hot enough to produce a strong coffee. I don't ever use the frothing wand because I have a separate pitcher that heats and froths milk, but the one thing that I do love about this machine is the hot water dispenser, especially as I regularly drink tea as well. It's been nice not to need a separate countertop appliance just for hot water (or a stovetop kettle). All that said, if you tend to prefer light roasts and acidic coffee that is ready to drink immediately this might be perfect for you. If you prefer dark, non acidic, piping hot coffee, I don't recommend this. It's all just a matter of preference.

Review from sharkninja.com
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