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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars
1,012 ratings778 reviews
  1. 5 stars69% (698)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 581-590 of 778 reviews
Mar 19, 2022
Reviewer name: ibuytv
2 out of 5 stars
2 out of 5 stars review

Pods feature - DOES NOT WORK

The concept of this machine is what coffee drinkers need. Choice between pods or grounds? Yes, please! But the pod adapter on this does not work. Ok… truth: IT ONLY WORKS WHEN YOU MANUALLY HOLD DOWN THE LID. Otherwise, it pops open due to the forced pressure, and error beeps occur. Tried at least 20 brands so far, an none work without the manual hold. Inconvenient. The other features are amazing.

Review from sharkninja.com
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Aug 24, 2021
Reviewer name: jc17771
5 out of 5 stars
5 out of 5 stars review

No more waiting in line to get coffeehouse drinks

[This review was collected as part of a promotion.] Ninja Dual-brew Pro Specialty Coffee System, Single-Serve, Pod, and 12-Cup Drip Coffee Make-CFP301,brews ultra-flavorful coffee in both grounds and pods, in one sleek system. Eliminating the need for several specialty brew systems cluttering up your counter space.Using your favorite pods or ground coffee you can customize your brew: Classic for hot, Rich for a more intense flavor, Over Ice coffee for vivid, authentic flavor,or Specialty to create cappuccinos, lattes, and more.The Ninja Dual-brew CFP301 also has a built in frothier to elevate your coffeehouse experience, if that's not enough you can make 4 pod-brewing sizes (6, 8, 10, or 12-ounce cup), 9 ground-brewing sizes (small cup, cup, XL cup, travel, XL travel, 1/4 carafe, 1/2 carafe, 3/4 carafe, and full carafe). There are 2 temperature settings, hot and boil, keeps brews warm up to 4 hours and there's a delay brew to 24 hours in advance,a multi-position removable 60 oz. water reservoir, and of course the fold-away frothier. Cleanup is a breeze and can be washed by hand or even detaches to fit in your dishwasher. How can you go wrong with all these options ? I absolutely love this specialty coffee system!!!

Review from sharkninja.com
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Aug 18, 2021
Reviewer name: Kdehri01
5 out of 5 stars
5 out of 5 stars review

Great for my family

[This review was collected as part of a promotion.] So my husband and I are completely different when it comes to coffee. He will go thru a pot a day of the strongest coffee you can make I on the other hand maybe a cup every couple of days of cream and sugar with a little bit of coffee. This is perfect for us. Before we got this system we had a Congleton brew machine and it was so expensive because my husband would go thru so many of the cups for that machine but now he can make his pot and I can just use the single serve function when I want one. It was easy to use and brews quite fast especially his full pot or atleast I think it's pretty fast.

Review from sharkninja.com
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Dec 30, 2021
Reviewer name: Coffeelover79
3 out of 5 stars
3 out of 5 stars review

Grounds galore

I was beyond excited to upgrade to this machine after replacing another faulty coffeemaker from a different brand that barely lasted 2 years. Unfortunately, after only using this Ninja for about a month, I have experienced quite a few issues already. Those issues are that when I put a K-cup in, it either comes out as clear water or the grounds end up in my mug. Today I was brewing a K-cup for my company, and when the mug only filled halfway twice, I decided to inspect further. I looked inside the K-cup adapter was properly in place and when I removed it, to check the brew basket, it was clogged full of grounds beneath the K-cup adapter. I have double checked the directions multiple times and I am following all of the steps correctly so I must have a faulty machine. I can see it's potential, I just wish it worked as well as I hoped it would.

Review from sharkninja.com
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Mar 11, 2024
Reviewer name: Lyds
1 out of 5 stars
1 out of 5 stars review

My 1st Ninja disappointment

My husband bought this for me for Christmas. We were so excited to use it Christmas morning with the family. Extremely disappointed with this purchase. There is no hot plate to keep the pot if coffee warm. The temp for single serve can no be adjusted and is not warm enough so it gets cold fast. The frother does not steam your milk so you have to heat it up first. I have multiple Ninja products that I love but this was a fail for me.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Ninja® DualBrew Pro Specialty Coffee System. We will absolutely share your feedback with the relevant teams for consideration of future products. Kind regards, Ninja Kitchen

Jan 5, 2024
Reviewer name: DontBurnMeMan
1 out of 5 stars
1 out of 5 stars review

DANGEROUS!

Dont know why but very first pot and every pot since, when the pot is fresh and you go to pour it starts to barely come out then all of a sudden it comes pouring out fast, spilling everywhere and burning your hand holding the cup if you are not careful. Very dangerous. Unit also spits like crazy using pods when it is finishing its brew. This is with the metal pot version. DO NOT BUY, dangerous. Unit also seems to have issues with coffee grounds and the pod adapter that they cant seem to fix judging by the other reviews.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear about your experience with your Ninja® DualBrew Pro Specialty Coffee System. We will absolutely share your feedback with the relevant teams for consideration of future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135. Kind regards, Ninja Kitchen

May 22, 2024
Reviewer name: JackM
5 out of 5 stars
5 out of 5 stars review

Ninja Coffee

This is a great coffee maker! Anyone who likes grounds and k-cups and the ability to make specialty coffee or just heat water will love this machine. Simple to operate, large water reservoir, small footprint and fast operation. Looks great too! This is the one to get!

Review from sharkninja.com
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Aug 19, 2021
Reviewer name: Raymond92
5 out of 5 stars
5 out of 5 stars review

Works Great!

[This review was collected as part of a promotion.] I was very excited to try the Ninja® CFP301 DualBrew Pro Specialty Coffee System, Single-Serve, Pod, and 12-Cup Drip Coffee Maker and it didn't disappoint. I love that you can use pods or ground coffee and make either a cup or a whole pot. One of the best things is that if you just want hot water for tea or hot chocolate the water comes from a different system than the coffee system so there isn't a coffee taste. This also has a hot water or a boiling water button which is great. I would definitely recommend buying this product for yourself or as a gift.

Review from sharkninja.com
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May 18, 2024
Reviewer name: Annie
2 out of 5 stars
2 out of 5 stars review

Great Idea-Complete design flaw.

I love the functionality and design of this product. However, it leaks! We cannot leave water in the water tank because it empties all over the counter. Has warped and ruined out kitchen cabinets and drawers. Our relative who also bought the same product had the same issue.

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that this has happened. Please reach out to our team by phone at 1-800-365-0135, so that our team can assist with this. Kind regards, Ninja Kitchen

Dec 5, 2022
Reviewer name: Brit789
4 out of 5 stars
4 out of 5 stars review

Love the intuitive features.

Pros: it automatically switches between pods or carafe based on whether you out in the adapter or not, which is super convenient. However, I was disappointed to realize it didn't come with the reusable filter like my first coffee bar did in 2016, and unfortunately that old reusable filter basket of course doesn't quite fit the new unit. And the fact that the reusable k-cup pods sold at a local big box Supercenter won't work with this either- is annoying. I don't want to be without coffee should I run out of filters or k-cups 9'e day because my life is chaotic because of kids, a deployed spouse, ect. That gripe aside, I like the dedicated hot water line, it'll make my kids happy that they can be more independent when they want to make some cocoa or oatmeal or some other things , especially when I'm not a fan of them using our gas stovetop. This thing brewed a 10 oz cup SO fast and quietly from a k-cup, I was impressed. And having a 60 oz carafe? Fantastic in a house that treats coffee like the nectar of the gods! Mostly well done, Ninja. 😄

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638