Not really happy with this coffee maker. I had a different model, without the frother that, eventually broke. Ninja was sending out a discounted new model that had the frother, at a discounted price. First, the steadiness on my counter is off which makes the appliance off balance. Secondly, the top close handle seems to get stuck when brewing a cup or using a k-up. Ninja had me pay for shipping. Maybe I wouldn't have bought this machine if I knew Ninja was going to charge me.

I needed a new coffee machine; a full featured one. This one isn't that full featured, in that it can't make espressos or lattes. It only brews coffee. The "Specialty" brew setting is misleading. It just brews the coffee at 4oz, there is no function to assist in actually making a Specialty coffee. That didn't stop me from buying it. I have a tea pot and pod maker, but it's nice this has those features. I like the milk frother, but I thought it would make espressos and heat milk, too. It took a few tries to get used to it's water economy (how it uses water vs how much brinds to use). To me using the small scoop for the RICH setting makes the coffee too weak for me. So I only use the big scoop. I was upset to learn it can't take Espresso grounds, so I had to exchange the Ethiopian Espresso grounds I had for Whole Bean. I actually enjoy this, and was looking for something this for awhile. I like the single cup tray, and the water heater for soups & teas. I just wish it had someplace to attach the K-pod adapter when I'm not using it. I also wish there were more recipes on it's parent site. I want to make the creative specialty coffees shown on the box. Glad I b'ot this. :D Sept. 5, 2022

[This review was collected as part of a promotion.] I absolutely love this coffee maker, I can tell a lot of thought has gone into it. It's awesome to have the ability to brew pods or a regular pot of coffee whenever I want, fast and easy. I think the three prong piercing mechanism is an great idea for the pods, they seem so much more flavorful. I love being able to decide where I want my water tank, on the side or the back, so ingenious!! The milk frother works great, it's really nice being able to add a finishing touch to my coffee creations.

Mine is a Ninja kitchen, so I had to add this coffee maker. I love it! It has everything I need for both coffee and tea, plus a separate hot water spout. I no longer need two appliances when one does all the functions I need. Mine makes very hot water and great coffee made to my taste.

Okay I bought this machine several months ago and loved it. Then my husband bought the permanent filter so we could also make the full pots in addition to the kcups. All of the sudden it started splashing everywhere when making the kcups. All over the counter every time. We had to start leaving a towel to clean it every time…. We are idiots. Discovered today you need to LEAVE THE BASKET IN (even though it's removable) when using the kcup adapater so that the liquid only goes through 1 hole. I was ready to toss this thing in the trash because of the splatter. Don't be an idiot like me haha leave the basket in when switching between adapters!!

I have owned this machine for almost a year now. I had never splurged on a coffee machine and didn't intend to for this one, even though I wanted it so bad! One day my husband showed up with it for me. I was so happy I cried tears of joy. My joy turned into sadness within two months time, when the machine started dispensing the wrong amount of ounces. It has done it consistently since then. I have poured my coffee into measuring cups to confirm. I make myself 28 ounces of coffee every morning, sometime I get enough for a cup, sometimes, I get enough for two. Sometimes I don't get enough at all. The water is now leaking out of the bottom of the water reservoir and leaves a puddle under the machine almost daily. The single cup has not worked since almost the beginning when one of my children went to brew some tea with a tea pod. It spewed out steam and the lid popped open and since then we have never been able to use the pod portion. The lid of the pod adapter pops open during brewing. I am not sure if I just got a defective machine or if they all function this way but I am so sad and disappointed. I always think of leaving a review, but never bothered until today when I went to brew my 28 ounces of coffee and ended up with maybe only 12. I'm sitting at work with my pitifully small cup of coffee that and decided today is the day I speak up. And yes, I have read all the FAQ, Troubleshooting, I have watched so many Youtube videos on cleaning and tried them all. Nothing has worked.

[This review was collected as part of a promotion.] I got this almost a week ago and just sat it up the other night. From the features it has, I absolutely live it! Don't wanna use anything else now. I can use pods, regular grounds and it has an option to just use hot water without crossing tje same water line for the coffee.

I bought this less than a year ago and it already broke. Was working fine and then one day the water not closed symbol came on and it would no longer do anything. I checked the water tank and cleaned everywhere and it was fitting just right and still the water not closed error. What a waste of money

[This review was collected as part of a promotion.] This coffee maker is so versatile. We previously had a drip maker and pod brewing system on our counter. This has both options packed in one amazing machine. So many brew choices. I recommend reading the manual to understand what all it can offer. From drip to pod, sizes and brew strength, something for everyone! What a fantastic system

I received this as a gift 15 months ago, and while I never thought I wanted or needed this, it turned out to be something that I loved. I loved making myself one cup at a time, or a full pot when I had company, or iced coffee in the warmer months. And then, all of a sudden this week, I got the Add Water error message while brewing a cup in exactly the same way that I do every day. I looked up troubleshooting online, answered all of their questions, tried running a cleaning cycle per their troubleshooting, and when that didn't work, the website directed me to call customer support. I assumed that meant that I would receive some product support, but I was told that my machine was out of warranty and there was nothing they could do. How disappointing. What was the point of calling customer support if no support was offered? This is the only Ninja product that I own and I will not be in a hurry to buy another.