I bought this less than a year ago and it already broke. Was working fine and then one day the water not closed symbol came on and it would no longer do anything. I checked the water tank and cleaned everywhere and it was fitting just right and still the water not closed error. What a waste of money

I bought this Ninja about 2 years ago and love it, however I'm getting an error "add water", there is water in the coffee. Any one else experience this and what did you do. After paying a lot of money I'm wondering if this coffee maker will ever work again.

Do not buy!! We are on our second. First one lasted a year and then broke and kept saying “add water” and would never work even after adding water. Then we got one as a gift two weeks ago and it broke after 3 days!! It steamed up so bad it ruined our cabinets and only would make an inch of coffee. I would stay clear of this coffee maker!!

I love this coffee maker. It has multiple features and i have used them all. Two things that are a problem for me is that in the middle of brewing a pot of coffee the clean alert goes on and you can't finish the brew cycle. The other is my Kcup lid continues to stick which i have reached out to customer support. We”ll see out that goes. Other than that I purchased two more for gifts that's how much I love it!

I have owned this machine for almost a year now. I had never splurged on a coffee machine and didn't intend to for this one, even though I wanted it so bad! One day my husband showed up with it for me. I was so happy I cried tears of joy. My joy turned into sadness within two months time, when the machine started dispensing the wrong amount of ounces. It has done it consistently since then. I have poured my coffee into measuring cups to confirm. I make myself 28 ounces of coffee every morning, sometime I get enough for a cup, sometimes, I get enough for two. Sometimes I don't get enough at all. The water is now leaking out of the bottom of the water reservoir and leaves a puddle under the machine almost daily. The single cup has not worked since almost the beginning when one of my children went to brew some tea with a tea pod. It spewed out steam and the lid popped open and since then we have never been able to use the pod portion. The lid of the pod adapter pops open during brewing. I am not sure if I just got a defective machine or if they all function this way but I am so sad and disappointed. I always think of leaving a review, but never bothered until today when I went to brew my 28 ounces of coffee and ended up with maybe only 12. I'm sitting at work with my pitifully small cup of coffee that and decided today is the day I speak up. And yes, I have read all the FAQ, Troubleshooting, I have watched so many Youtube videos on cleaning and tried them all. Nothing has worked.

This is the worst coffee pot system EVER! I bought this system 12 months ago and after 6 months it broke, I returned it and received a new one. After 2 more months with the brand new one it broke again (ERROR message and would not brew) I returned that one as well and after another 2 months it ALSO broke -same error message. That is (3) coffee brewers in 12 months!! I will NEVER purchase anything ever from this company! BEWARE!

I am on my second ninja dualbrew pro specialty coffee system. Love: Water fills from sink and has a great way to grip it Love ability to do carafe/cup/travel mug with ease Love separate water function for tea etc. Love how you can switch between different roasts, sizes, etc. with ease Love you can use any brand of coffee pods HATE: Hate that both coffee systems have grounds spilling into the carafe and the cups/mugs. Hate that the grounds in my coffee are found intermittently - but seems always to be present when I am having a party! Hate that I have tried different strengths, coffee ground sizes, etc. to no avail Hate my first system was replaced by the company, thank you; but the second one continues to have the exact same problem.

I love this coffee maker so easy to use . I have a coffee social media where I try different recipes and have used this machine in many of my recipes. Love that it has the built in frother . I have had older version of ninja coffee machines in the past and they never disappoint .

One year later and it's already going in the garbage. I get random amounts of water whether it's brewed coffee or just boiled water. It's never the same. I can put in 18 oz and get 4 oz, etc. It also randomly makes things cold. The pod adapter stopped working properly even though I used it maybe twice. Pretty disappointed.

The concept of this machine is what coffee drinkers need. Choice between pods or grounds? Yes, please! But the pod adapter on this does not work. Ok… truth: IT ONLY WORKS WHEN YOU MANUALLY HOLD DOWN THE LID. Otherwise, it pops open due to the forced pressure, and error beeps occur. Tried at least 20 brands so far, an none work without the manual hold. Inconvenient. The other features are amazing.