Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother

Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for

Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother

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4.2 out of 5 stars

stars1,010 ratings776 reviews

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Showing 521-530 of 776 reviews

Oct 9, 2025

Antonio

1 out of 5 stars review

Never get to make a ground coffee keeps overflowing and put the grounds on the pot

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Sep 1, 2024

Manny fresh

1 out of 5 stars review

Water reservoir leaks DON'T BUY

Everything is great BUT THE WATER RESERVOIR LEAKS AND COULD POTENTIALLY CAUSE AN ELECTRICAL ISSUE OR WORSE HOUSE FIRE

Review from sharkninja.com

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reply from Ninja Kitchen

Hello Manny, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Ninja DualBrew reservoir leaking. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you. Kind regards,

Dec 29, 2024

Judaloo

1 out of 5 stars review

I checked this only because I returned it. I think it would be a good product but didn't work for me

Review from sharkninja.com

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reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're sad to hear that your coffee maker didn't work for you and that you’ve returned it as a result. We'll absolutely share your feedback with the relevant teams to consider, and we hope you’ll give our products another try in the future. Kind regards, Ninja Kitchen

Sep 19, 2024

yifan

1 out of 5 stars review

Disappointing quality

After < 2 years of not heavy use, this unit stopped functioning. I highly recommend purchasing an extended warranty.

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reply from SharkNinja Product Expert

Hello, Thank you for sharing your thoughts! We regret to hear about the issues you’ve had with your Ninja DualBrew. We will ensure your feedback reaches the right teams to help us improve our products and services. If you want to explore what we can do for you, please call us at 1-800-365-0135. We’re here to support you! Kind regards, Ninja Kitchen

Oct 30, 2024

Chrissy

5 out of 5 stars review

Great purchase!

I bought this coffee pot 2weeks ago and I absolutely love it. It is very easy to use. I love that it has a built in frother.

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Dec 5, 2024

Suzeq

5 out of 5 stars review

Love this coffee maker

Surprised to see negative reviews. Have had this machine for over 3 years now. It's perfect. Never had a problem.

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Jan 1, 2025

R.G.C.

5 out of 5 stars review

Best Coffee Maker out there

Bought this after using one at a relative's home. Couldn't have wished for better. Love all the options and the perfect cup every time.

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Dec 29, 2024

Heidis

5 out of 5 stars review

Great coffee machine

Bought this as a Christmas gift and they are so happy with it. It replaced the original ninja coffee maker they had for several years.

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Nov 30, 2024

charjrrey

5 out of 5 stars review

Great machine

I purchased this coffee machine about 3 weeks ago and I am so glad I did it's Fantastic easy to use features and makes a great cup of coffee or tea.

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Dec 30, 2021

JoAnn

3 out of 5 stars review

disappointiing

Wanted to be able to use refillable pods none will work, none available, can't use k cup refillable pods

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