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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars
1,012 ratings778 reviews
  1. 5 stars69% (698)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 501-510 of 778 reviews
Oct 30, 2024
Reviewer name: Chrissy
5 out of 5 stars
5 out of 5 stars review

Great purchase!

I bought this coffee pot 2weeks ago and I absolutely love it. It is very easy to use. I love that it has a built in frother.

Review from sharkninja.com
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Dec 29, 2024
Reviewer name: Judaloo
1 out of 5 stars
1 out of 5 stars review

I checked this only because I returned it. I think it would be a good product but didn't work for me

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're sad to hear that your coffee maker didn't work for you and that you’ve returned it as a result. We'll absolutely share your feedback with the relevant teams to consider, and we hope you’ll give our products another try in the future. Kind regards, Ninja Kitchen

Sep 1, 2024
Reviewer name: Manny fresh
1 out of 5 stars
1 out of 5 stars review

Water reservoir leaks DON'T BUY

Everything is great BUT THE WATER RESERVOIR LEAKS AND COULD POTENTIALLY CAUSE AN ELECTRICAL ISSUE OR WORSE HOUSE FIRE

Review from sharkninja.com
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reply from Ninja Kitchen

Hello Manny, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Ninja DualBrew reservoir leaking. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you. Kind regards,

Nov 30, 2024
Reviewer name: charjrrey
5 out of 5 stars
5 out of 5 stars review

Great machine

I purchased this coffee machine about 3 weeks ago and I am so glad I did it's Fantastic easy to use features and makes a great cup of coffee or tea.

Review from sharkninja.com
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Sep 19, 2024
Reviewer name: yifan
1 out of 5 stars
1 out of 5 stars review

Disappointing quality

After < 2 years of not heavy use, this unit stopped functioning. I highly recommend purchasing an extended warranty.

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reply from SharkNinja Product Expert

Hello, Thank you for sharing your thoughts! We regret to hear about the issues you’ve had with your Ninja DualBrew. We will ensure your feedback reaches the right teams to help us improve our products and services. If you want to explore what we can do for you, please call us at 1-800-365-0135. We’re here to support you! Kind regards, Ninja Kitchen

Dec 29, 2024
Reviewer name: Heidis
5 out of 5 stars
5 out of 5 stars review

Great coffee machine

Bought this as a Christmas gift and they are so happy with it. It replaced the original ninja coffee maker they had for several years.

Review from sharkninja.com
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Nov 16, 2025
Reviewer name: MamiCappa
5 out of 5 stars
5 out of 5 stars review

Love it

Just recently purchased this item and I am so fascinated with it. Does lots of different brew selection options

Review from sharkninja.com
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Jan 13, 2026
Reviewer name: draskids
5 out of 5 stars
5 out of 5 stars review

Great features!!!

Treated myself for Xmas. So happy with this machine. Loving all of my Ninja products. The built-in frother is great!

Review from sharkninja.com
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Oct 20, 2025
Reviewer name: Yanzo
5 out of 5 stars
5 out of 5 stars review

Exactly what I need it

This is exactly what we needed. It works perfectly and has all the functions we wanted. You can never go wrong with Ninja products.

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Nov 11, 2025
Reviewer name: MJW19
4 out of 5 stars
4 out of 5 stars review

Decent machine

Has some quirks. Drips when it shouldn't etc. This is our second one, replaced under warranty. We'll see how it goes.

Review from sharkninja.com
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