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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.1 out of 5 stars
stars1,007 ratings773 reviews
  1. 5 stars69% (693)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star13% (126)
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Showing 31-40 of 773 reviews
Dec 13, 2021
MrsT
5 out of 5 stars review

Verified Purchase

Love this machine

Purchased recently and I'm so glad I did. I was looking at a ninja coffee maker last year but because it didn't take pods I held out. I'm glad I waited! I'm really enjoying playing around with it. The kids even enjoy hot cocoa with it.

Review from sharkninja.com
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Nov 11, 2021
Charlenelw
3 out of 5 stars review

Verified Purchase

Great idea!

However, because of the 3 holes being punched into the top of the pod we are getting grounds in our cup. Need to redesign the pod portion. Still makes a great pot of coffee.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja

We regret to hear about your experience. We would like to discuss this matter further with you. Please contact our product specialists are available at 866-826-6941, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Jun 23, 2024
Mel
5 out of 5 stars review

Verified Purchase

Must have coffee maker

If there is one appliance you depend on before 7 and this is it. I love it. You can use K cup or ground coffee. And it has a frother on it to make specialty drinks at home. It is perfect.

Helpful?4UQS9BOIMJCZ13610568638
Nov 7, 2021
latashaWCFS
5 out of 5 stars review

Verified Purchase

GREAT FEATURES! Hot Water AND Froth! Timer!

I bought this recently and I am so excited with my choice. Easy to setup. Easy to Use! Timer for my next morning. Hot water. Froth. AND the choice for HOW i want my coffee brewed! FITS MY TRAVEL CUPS!

Review from sharkninja.com
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Dec 2, 2021
BigOH
1 out of 5 stars review

Verified Purchase

Disappointed

I got my first one and every time I used a pod in it, I had grounds in my cup. I sent it back. The second one I received had an issue with the frothed. I gave up.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja

Thank you for taking the time to share your review with us. We are very sorry to hear of this experience. To better assist you we ask that you please contact us at helpfulninja@sharkninja.com.

Oct 1, 2024
Cyndi
5 out of 5 stars review

Verified Purchase

Great Coffee Less $

Love this coffee machine, It's easy to use once you read and re-read the instructions! We enjoy the fact you can use less grinds to get a good cup of coffee by simply switching to deep brew setting. Saving me money!

Review from walmart.com
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Oct 5, 2022
Bilzmafia17
5 out of 5 stars review

Verified Purchase

Amazing!!!

I have always bought Cuisinart products until now! I bought the Ninja Coffee Maker and it's a game changer!!! It's easy to use, it doesn't leak water, the coffee tastes amazing, and if I just want hot water it has a hot water spout!!! Don't hesitate to buy!!!

Review from sharkninja.com
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Sep 28, 2021
Aim n Jeff
5 out of 5 stars review

Verified Purchase

All the percs!

This coffee maker is just what we have been looking for: pot size options, single cup brew and a frother. We made the same coffee grinds in another machine and this machine tastes better! We've had it for about a week amd we are very happy with this purchase.

Review from sharkninja.com
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Jun 28, 2022
Adry
5 out of 5 stars review

Verified Purchase

Versatile coffees maker!

I have had the coffee maker for a month or so now and I am very pleased so far. I love that you can make different size of coffee and the option of using a k-cup which is convenient when I only want a cup. I like being able to make specialty coffees without needing a huge coffee machine. I haven't tried frothing milk yet.

Review from sharkninja.com
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May 26, 2022
David
3 out of 5 stars review

Verified Purchase

Unhappy

I purchased this because my Keurig my was getting old. For years, I have drank great coffee from either Colombia or Costa Rica and utilized reusable Keurig pods and fill them with my coffee. The DualBrew Pro advertises the fact that you can use their Keurig adapter, unfortunately, you can only use the Keurig pods purchased at a store because there design will not allow the use of the reusable pods. I didn't send it back because I am hopeful that the folks at Ninja will come up with a design for reusable pods that will work in their machine.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638