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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars1,010 ratings776 reviews
  1. 5 stars69% (696)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 331-340 of 776 reviews
Jan 17, 2026
Justten
5 out of 5 stars review

We love this coffee maker. It has been a great addition to our kitchen. The only complaint I have is I wish ninja made a pod to fit in the pod adapter so you can brew just one cup of whatever you want.

Review from sharkninja.com
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Oct 31, 2025
Roni13
3 out of 5 stars review

Dot get if using pods

The perfect idea, and perfect machine with a small problem, when you use pods you in up with coffee grounds in your coffee. If it wasn't for that I would have given it 5 stars but that is the one reason I wanted this one and I love Ninja!

Review from sharkninja.com
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Nov 24, 2025
Mommasmith0420
1 out of 5 stars review

Good until it's NOT!

Like many others it was great until it wasn't. Was saying clean. Cleaned several times and all it does is spit water and shut off half way through. For something to cost so much it should last a lot longer. Or longer warranty.

Review from sharkninja.com
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Nov 20, 2025
Anonymous
5 out of 5 stars review

Great

Love this dual brew pro speciality coffee system! It's so great that it is compatible with k cup pods. Makes my mornings so much easier! Love it so much

Review from influenster.com
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Dec 19, 2024
GregB88
5 out of 5 stars review

Love my new Ninja CFP-301 coffeemaker

This is my second Ninja coffeemaker purchase and so far I think it's swell. I like to use the “Rich” brew setting, and I've learned (after thoroughly reading the instructions again) that I can use less coffee while maintaining the strength of the brew but without the corresponding bitterness. I also like the new feature: a separate hot water dispenser for making tea or hot cereals. That's a game changer. I was surprised how fast it dispensed 8 oz. of boiling water. NICE!

Review from sharkninja.com
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Sep 8, 2024
Need my wake up juice
1 out of 5 stars review

Great for short term use

I purchased thus machine just over 2 years ago. I have absolutely loved the machine. It brewes the perfect drip coffee every time. The convenience of the rotatable water reservoir makes this an ideal machine for small/limited spaces. The hot water option is perfect for tea, boiling water to make quick oats, ect. About a year in of daily use the light to indicate the power button stopped showing. No big deal, easy enough to find after a year of use. Fast forward a year, now there are several indicator lights missing. The design if a sensitive digital backlogs panel placed right against where the hot water brews for a pot of coffee was a poor design. I assume they thought most people would be using coffee pods. Obviously, this machine is not for the non coffee pod peeps like myself if you want the item to function long term as designed. Again, great machine, but the price and reduced reliability of the machine is not justified.

Review from sharkninja.com
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reply from Ninja Kitchen

Hello Stacy, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Ninja Coffee System. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you. Kind regards,

Aug 25, 2024
Amanda H
1 out of 5 stars review

Wanted to love the upgrade But Water Issues

I just bought this a few days ago and opened it over the weekend. It was an upgrade to my ninja coffee bar I bought a few years ago because I wanted option of using pods. After cleaning and assembling the new unit I tried out the pod function. It worked fine. I enjoyed coffee then came back to the whole water unit leaking all over my counter. I took apart and tried again. Seemed sealed with holding a small amount of water so I fill it up again. I return to kitchen an hour later and water emptied again all over the place. I looked online and this seems to be an issue, but not normally new out of box. I'm returning and going back to my ninja coffee bar original.

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reply from SharkNinja Product Expert

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that your CFP451A was leaking, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.Kind regards,Ninja Kitchen

Dec 7, 2024
deborahd94_8805
5 out of 5 stars review

Great coffee. Easy cleaning

We've been using this product for years and it's absolutely amazing. My wife is the coffee drinker but I'm the batista in the house and this makes everything so easy. Whether you want a pot of coffee or just a cup, Ninja has made it easy to swap between the two and the whole thing can go in the dishwasher.

Review from influenster.com
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Dec 5, 2024
coffee drinker
5 out of 5 stars review

Great design and features.

I rarely write reviews, but I came back to this site to specifically do so. I LOVE this product! It far exceeds my expectations; and is so well designed with so many features that after a month of use, I am still marveling at its design. You NEED to buy this!

Review from sharkninja.com
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Sep 22, 2024
Keith3720
2 out of 5 stars review

Coffee maker identifies as an alarm clock

Should not have such a loud beeper. And you cannot turn it off. Beeps loud and for several reasons. So wakes everyone in house when I try to make coffeee before work. Remove the beeper. It would be a great coffee maker. I can tell when my coffee is done . I do not need a beeper on blast.

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to leave a review on your coffee system. We will absolutely share your feedback regarding the beep with the relevant teams for consideration on future products. Kind regards, Ninja Kitchen