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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars1,010 ratings776 reviews
  1. 5 stars69% (696)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 321-330 of 776 reviews
Dec 15, 2025
Barb15
2 out of 5 stars review

Good until an error code comes

At first I was very happy with the product but I am now getting an error code (SE OP - withe the top of the E off). I can't find the code anywhere so I don't know how to fix it. It may not have been a good idea to buy a refurbished product.

Review from sharkninja.com
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Nov 28, 2025
LindsayV
5 out of 5 stars review

Very Efficient

LOVE this machine. Very efficient and easy to clean. Brewing is quick, and tastes great! We also use the water feature frequently for hot chocolate and tea. Highly recommend!

Review from sharkninja.com
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Jan 20, 2026
Mori
5 out of 5 stars review

Great coffee!

I bought this as a Christmas gift for my husband and he was afraid of it at first, but after the first week he said it was the best coffee maker he's ever had! I love the frother and look forward to my morning "specialty" coffees! Win win 😆

Review from sharkninja.com
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Nov 20, 2025
Anonymous
5 out of 5 stars review

Great

Love this dual brew pro speciality coffee system! It's so great that it is compatible with k cup pods. Makes my mornings so much easier! Love it so much

Review from influenster.com
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Nov 14, 2025
APMC
3 out of 5 stars review

Not as Advertised

Does not come with the 3 prong pod adapter that is shown in the pictures. Ninja has been trying to send me one, but so far I've been sent the single prong pod adapter. Still waiting for them to work this out….

Review from sharkninja.com
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Oct 6, 2025
Mrsbing
5 out of 5 stars review

Love the hot water & coffeeeeee choices.

Purchased this coffee/hot water machine 3+ years ago and we love it. So much so that we just purchased another for when this one dies but it's going strong! He loves coffee, I love tea, match made in heaven. Thanks Ninja.

Review from sharkninja.com
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Oct 20, 2025
Joe V
5 out of 5 stars review

Best coffee machine

Had this for 3-4 years and it's great quality. Versatile for tea and coffee lovers and also has abiltity to do pods, individual, or carafe. Great taste, easy to maintain

Review from sharkninja.com
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Jan 17, 2026
Justten
5 out of 5 stars review

We love this coffee maker. It has been a great addition to our kitchen. The only complaint I have is I wish ninja made a pod to fit in the pod adapter so you can brew just one cup of whatever you want.

Review from sharkninja.com
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Oct 31, 2025
Roni13
3 out of 5 stars review

Dot get if using pods

The perfect idea, and perfect machine with a small problem, when you use pods you in up with coffee grounds in your coffee. If it wasn't for that I would have given it 5 stars but that is the one reason I wanted this one and I love Ninja!

Review from sharkninja.com
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Nov 20, 2025
Anonymous
5 out of 5 stars review

Just amazing

I think I have an older one but still amazing. You can make coffee and tea. You can froth the milk and get an amazing cappuccino. It is easy to clean because you can divide all the pieces. You can control the strong of the coffee

Review from influenster.com
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