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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars1,010 ratings776 reviews
  1. 5 stars69% (696)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 311-320 of 776 reviews
Jan 3, 2025
tractorman 7555
5 out of 5 stars review

Versatile

this is our second ninja dual brew, first one is still working after 3 years gave it to our kids.probally the best coffee maker we have owned,pods , grounds and hot water covers our needs

Review from sharkninja.com
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Jan 28, 2022
Carly
2 out of 5 stars review

Spits out coffee

When I use the Kcup setting it spits out the coffee on the last part of the brewing? Am I missing a piece? We have to constantly keep a towel on the counter so wipe of the splatter from brewing one cup of coffee.

Review from sharkninja.com
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Aug 30, 2023
Peterb
3 out of 5 stars review

No reusable pod

Did not come with reusable pod. Would have been nice. Having trouble finding pod that works. The one on market that says for ninja has a design issue and spurts brewed coffee outside of the cup. I do like the timer feature, easy to use.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Nov 20, 2025
Anonymous
5 out of 5 stars review

Just amazing

I think I have an older one but still amazing. You can make coffee and tea. You can froth the milk and get an amazing cappuccino. It is easy to clean because you can divide all the pieces. You can control the strong of the coffee

Review from influenster.com
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Jan 17, 2026
Justten
5 out of 5 stars review

We love this coffee maker. It has been a great addition to our kitchen. The only complaint I have is I wish ninja made a pod to fit in the pod adapter so you can brew just one cup of whatever you want.

Review from sharkninja.com
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Oct 31, 2025
Roni13
3 out of 5 stars review

Dot get if using pods

The perfect idea, and perfect machine with a small problem, when you use pods you in up with coffee grounds in your coffee. If it wasn't for that I would have given it 5 stars but that is the one reason I wanted this one and I love Ninja!

Review from sharkninja.com
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Oct 31, 2025
Lorabelle
3 out of 5 stars review

Love ninja but this disappoints!

The coffee machine works fine but the k cup attachment stopped working. It will not change to the pod automatically and I can't get it to work. We have cleaned it, wiped it out but nothing helped.

Review from sharkninja.com
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Oct 20, 2025
Joe V
5 out of 5 stars review

Best coffee machine

Had this for 3-4 years and it's great quality. Versatile for tea and coffee lovers and also has abiltity to do pods, individual, or carafe. Great taste, easy to maintain

Review from sharkninja.com
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Nov 24, 2025
Mommasmith0420
1 out of 5 stars review

Good until it's NOT!

Like many others it was great until it wasn't. Was saying clean. Cleaned several times and all it does is spit water and shut off half way through. For something to cost so much it should last a lot longer. Or longer warranty.

Review from sharkninja.com
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Jan 1, 2026
Ks1229
2 out of 5 stars review

Could be better

Not a fan, always have coffee grinds from pods in my coffee. I Have followed the instructions to clean it out and part is still good but still the same with a cup full of coffee grinds. Also, coffee is not S piping hot as my keurig made my coffee.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638