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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars1,010 ratings776 reviews
  1. 5 stars69% (696)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 291-300 of 776 reviews
Feb 10, 2026
Kathie4064
4 out of 5 stars review

Great features

I am totally happy with the taste of the coffee from the pot and the pod. I don't like the separate pod maker. It is so awkward and I have to find a place to put it when it's not being used.

Review from sharkninja.com
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Feb 9, 2026
GSXR007
1 out of 5 stars review

No bueno

Just purchased, will return. Make a pot, first cup is fine, but not quite hot enough. When we go back for a second cup, it's all cold. Our old one stayed hot had a keep warm button. This model apparently does not keep your coffee hot.

Review from sharkninja.com
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Mar 7, 2026
hmomof2
5 out of 5 stars review

Well Thought Out

So many options! Great design. I love the flexibility of using K cups or making tea in a flash. Often I use it to make a quick bowl of oatmeal.No regret in making this purchase.

Review from sharkninja.com
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Feb 27, 2026
Jess_87
5 out of 5 stars review

Great Machine!

I've had mine for around a year now and love it! I'm not a huge coffee drinker but do like one occasionally. What I am, is more of a tea drinker - this machine does it all!

Review from sharkninja.com
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Feb 11, 2026
lisandrah8_1136
5 out of 5 stars review

The Best coffee maker

The best coffee maker, without a doubt. Easy to use and easy to clean. For tea lovers it has a function that dispenses hot water for brewing delicious tea. The best investment for those who, like me enjoy a good cup of coffee

Review from influenster.com
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Sep 27, 2024
Zbaker108
1 out of 5 stars review

Pile of Garbage

Less than a year old and it's already not working properly. Even when it does finally work it burns the coffee. Totally piece of crap.

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to provide your feedback. Something doesn’t seem quite right about how your coffee system is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. Kind regards, Ninja Kitchen

Jan 3, 2025
PVO1
5 out of 5 stars review

Loving my DualBrew

This was the best gift ever. I can brew pods for single use, but I can also brew by the pot when I have company. It's easy to use and the quality is great. Love it!

Review from sharkninja.com
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Jan 23, 2025
New brew
4 out of 5 stars review

New brew

After using this brewer for a couple weeks I am impressed it's versatility. I have found that if you don't heat your cup prior to using the pod, the coffee is not as hot as I prefer .

Review from sharkninja.com
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Mar 23, 2025
Snickers
5 out of 5 stars review

Boiling water

Love the extras on this compact duo coffee machine. The ease of access to hot and boiling water, with the separate port, is very convenient. The frother is fun also.

Review from sharkninja.com
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Oct 28, 2022
Debsterz
1 out of 5 stars review

Love it…when it works!

Less than a year old, it stops brewing mid cup and the “clean” light comes on despite having just been cleaned. Throws a ton of grounds in coffee maker and coffee. What a mess!

Review from sharkninja.com
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