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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars1,010 ratings776 reviews
  1. 5 stars69% (696)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 241-250 of 776 reviews
Jan 13, 2026
Kate1097
5 out of 5 stars review

Amazing!

We've had this for a week and absolutely love it. We owned a Keurig for 7 years before it finally stopped working but this is already superior. It makes drinks way hotter than our old coffee maker did, I love all the features this has. And the flavor seems so much fresher and cleaner than our old one.

Review from sharkninja.com
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Dec 4, 2025
LindaK
5 out of 5 stars review

A good cup of coffee or tea

The Ninja Dual Brew Pro works good. I bought a k-cup metal filter that fits in the Ninja, the one that has a one hole on top for the videos on line showed a metal filter cup with three holes which was incorrect. I love how you can have a lovely cup of coffee or boil water for tea.

Review from sharkninja.com
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Jan 13, 2026
Lbergy
5 out of 5 stars review

Multiple great features.

This is my second coffee maker for me. My last one lasted 10 years. I can't say enough of about model CFP301. I bought for my son and his family years ago as well. I love the dual brew and I can do pods as well as crafts. I can heat my water for multiple uses example cup of soups, teas, hot coco and many other ways. The water flows through a separate line so you don't have contamination with the coffee brew. My grandkids enjoy the mixer for their specialty drinks as well. I can't say enough about it.

Review from sharkninja.com
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Jan 20, 2026
GEGEE
5 out of 5 stars review

Great Machine

I have had this for about 2 weeks now, and I am very pleased. I am a bit of a coffee snob, so I first made a side by side comparison with coffee made in my coffee press and the Ninja DualBrew Pro. The taste was identical to me and my husband. I love the convenience of the single cup brewing, the frother is excellent and convenient when I want a latte or cappuccino. Everything is easy to clean and easy to use and the unit doesnt take up much space on the counter. So far, I love it!

Review from sharkninja.com
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Oct 14, 2025
Mkw2025
5 out of 5 stars review

Great product line!

This Coffee maker has got to be the best we've ever owned. Our only curiosity is, how do we keep the Coffee hot for a 2 or 4 hour duration? After reading the instructions, we didn't find anything indicating setting a timeframe. In any case, we are very pleased w/the Ninja product line. As well as, Shark producrs; we own both! 🙂

Review from sharkninja.com
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Oct 8, 2025
Phil12345
1 out of 5 stars review

Stopped working after a year

I bought this about a year ago and first it started saying it needs water even if the water reservoir is full but now it keeps beeping and switching to the time setting and then going back. If I don't unplug it, it will just continue to beep and switch back and forth between setting the time.

Review from sharkninja.com
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Oct 21, 2025
Spprjohn
1 out of 5 stars review

Worst coffee maker ever

Worst coffee maker I have ever owned after 57 trips around the sun. This thing is complete junk, a mess to clean up after and can't make a pot of coffee that isn't full of grounds. Thought ninja was a good brand. My mistake but one I won't make again.

Review from sharkninja.com
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Jan 24, 2026
Janmar
5 out of 5 stars review

Flexible Coffee Maker that Does it All!

We got the Ninja Dual Brew before Christmas and it is amazing. You can customize your coffee by size, brew strength, hot or iced and you can use Kuerig pods or brew any size pot you want for a crowd. It also has functionality to froth your milk or creamer to make specialty drinks like lattes and cappachinos, which turn out really good. Finally, the machine can dispense pure hot water for tea, other hot beverages or cooking, not contaminated by coffee flavor. What really surprised me is, if the tank runs out of water during a brew, when you refill the tank, the Dual Brew "remembers" where it left off and adds exactly the right amount remaining, for your selected brew. It's a great coffee maker and we're really happy we selected this model.

Review from sharkninja.com
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Dec 31, 2025
Coffee123
3 out of 5 stars review

Meh

Just received so this review could change. It's a fine coffee maker. Like the milk frother and hot water feature. I absolutely hate that it's not compatible with universal reusable pods. Sometimes I just want 1 cup of coffee on the go. Don't want to waste an entire filter for 1 cup. I also liked my old coffee maker than came with the reusable filter. Saved me money buying filters.

Review from sharkninja.com
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Oct 6, 2025
karl24_1037
5 out of 5 stars review

Excellent straightforward coffee brewer with great

I love this coffee maker. It's fast, mess free, easy to clean, and easy to fill. The brew options are all very useable and intuitive - one of the things I love about Ninja products. I like that you can use K-cups and basket brewing with a quick change of hardware. I also don't use the frother often, but when I have, it works great.

Review from influenster.com
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