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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars1,010 ratings776 reviews
  1. 5 stars69% (696)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 231-240 of 776 reviews
Oct 4, 2025
Rayp
3 out of 5 stars review

Temperature needs to be controllable

Bought this a couple of months ago. Works well. My only complaint is there is no way to choose the water temperature. I enjoy my coffee and tea really hot. Ninja should allow you to choose your water temperature and raise the temperature choices like the keurig does

Review from sharkninja.com
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Dec 28, 2025
Trec529
1 out of 5 stars review

DO NOT BUY

This product is horrible. This is the second Ninja product we purchased hoping that upgrading would do the trick but it did not. Both products leave so many coffee grinds in the cup. We had a pod explode and had coffee grinds all over our kitchen. I would stay away from their coffee products.

Review from sharkninja.com
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Jan 26, 2026
Mary’s coffee
4 out of 5 stars review

Great features.

This is my second machine. I had the old one for about four years and it got stuck on the no B B clean cycle. I am concerned about that happening again but I feel like I got my money's worth. I love the cold brew style and make a pot of that every other day. My husband loves the pod cycle for hot coffee. It works great for us. I would give it 5 stars but the cleaning cycle worries me.

Review from sharkninja.com
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Dec 10, 2025
We tried many Ninja
4 out of 5 stars review

Great versatile coffee machine in the market.

We bought this machine in 2023, and it's been working for over two years, and it's still working. One thing we did not know was the temperature of the K-Cup brew. It is a much lower temperature than regular brew, and the temperature range was 143-146, which is the hottest. We are pleased with the frother in the high point area for better alignment with different sizes of cups, selections of cup sizes, auto-shutoff, and hot water option.

Review from sharkninja.com
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Jan 16, 2026
nohemim7315_9275
5 out of 5 stars review

Worth the money

Im in love with this coffee maker. It's so convenient to be able to do both k cups or a full pitcher. You can mimic an espresso shot without the big machine and breaking the bank! It has a self cleaning option to make it hassle free which is a plus in my books. Depending on your countertop space you can choose to move the water tank in two different positions, right behind it or on to the right side of the machine. I also love how it's super quiet and doesn't make too much noise. I attached my TikTok video to show you this beautiful machine in action 🫶🏽

Review from influenster.com
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Oct 15, 2025
Kat at Myrtle Beach
5 out of 5 stars review

Nice HOT coffee!! Great over ice coffee!

Such a nice dual coffee maker! I've had it for about a month and have used ground coffee and coffee pods. I haven't tried the hot water dispenser yet. The coffee comes out hot and the warmer keeps it hot. I recommend this brand of dual coffee makers. Makes excellent over ice coffee, too!

Review from sharkninja.com
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Nov 5, 2025
Supermom
5 out of 5 stars review

Makes Great coffee

My husband and I bought this coffee maker years ago when we remodeled our kitchen. We love the dual brew option. It makes a great cup of coffee. We choose to use filtered water in our coffee maker and it keeps the flow clear from clogging like tap water would cause. We highly recommend this product.

Review from sharkninja.com
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Oct 10, 2025
thun71_9513
5 out of 5 stars review

The Ultimate Kitchen Workhorse

The Ninja DualBrew Pro Specialty Coffee System is the single greatest space-saver and versatility champion I've ever had on my counter. It successfully merges the convenience of a pod-based system with the robust flavor and capacity of a traditional drip machine, all while adding the bonus of specialty and iced brewing capabilities. If you're tired of having a K-Cup brewer next to your glass carafe, the DualBrew Pro is the elegant solution you've been waiting for.

Review from influenster.com
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Nov 5, 2025
Ecuamex17
1 out of 5 stars review

No do not buy it not recommend

I received this coffee machine As a gift 10 months ago and 8 months ago it stopped working the pods don't work and I can't make it 12 cup of coffee every time I tried to mke refmgular code start beeping and show clean I I have always maintained it by cleaning it but still not working even I buy a new pod replacement

Review from sharkninja.com
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Jan 13, 2026
Bradeyjoe97
5 out of 5 stars review

Just bought this and the delay feature is amazing. Each morning I come down to the kitchen and the room smells like coffee and a pot is ready for me and my partner as we dash out to work! I love that you can set the brew style and love the display on the machine. Quality is a 10/10 ease of use is a 8/10 and overall machine is a 9/10!

Review from sharkninja.com
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