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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars1,010 ratings776 reviews
  1. 5 stars69% (696)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 211-220 of 776 reviews
Jun 6, 2022
RachPrecious
4 out of 5 stars review

Reusable Pod Filter Help

I love this machine but I have bought 4 different types of u overall K-cup refillable pods and none of them fit. I am wondering if ninja makes any special for this product. I have a lot of coffee in bags I want to use up but don't want to use a filter for just one cup.

Review from sharkninja.com
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Nov 17, 2021
None
2 out of 5 stars review

Coffee doesn't get hot enough

I was so excited to make my first few cups of coffee and cappuccinos with the Ninja CFP 301 Dual Brew. Sadly the coffee temperatures are not the best especially if you add a little creamer, without adding creamer it measured about 159.8 thats not enough.

Review from sharkninja.com
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reply from SharkNinja

We are very sorry to hear of this experience and would like to learn more. Please share your contact information and a brief description of the issue with us via email at helpfulninja@sharkninja.com.

Oct 1, 2021
Billbill
1 out of 5 stars review

Can't Make a Pot of Coffee

If you try to make a full pot of coffee the water fills too fast and pours grounds into the carafe. This happened multiple times, even while using the minimum amount of grounds for a full carafe (4 big scoops). Also brews at more of a warm temp than hot.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja

We are sorry to hear that your Ninja® DualBrew Pro Specialty Coffee System is not meeting your initial expectations. We would like to learn more about this matter. Please reach out to our product specialist, we can be reached at 1-866-826-6941, Mon.-Fri. 9 a.m.-9 p.m. ET | Sat. 9 a.m.-6 p.m. ET.

Jan 22, 2023
Verne C.
1 out of 5 stars review

Do Not Waste Your Money

I have had this coffee maker for 13 months. The light for the power button has gone out. I have to push the button constantly to keep my coffee warm. The water reservoir leaks so I am no longer able to do anything but to put water in it every time I want coffee. I am very disappointed in this.

Review from sharkninja.com
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Oct 31, 2022
Dina
2 out of 5 stars review

Waste of money

We bought this not quite a year ago. It worked well at first,but now some of the lights have quit working so you just have to guess at where they are. Also it will randomly brew the wrong size pot of coffee. What a piece of junk. Looks like I'll be going back to a Cuisinart.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Dec 31, 2024
amaranara_marie_1525
5 out of 5 stars review

So far so good

Now we haven't used all the functions yet because we just got this a week ago but we are loving it so far. It does have a lot of different functions for coffee lovers. I'd say ninja is one of the superior brands when it comes to appliances. Get it on sale if you can like we did, id say it's worth the price

Review from influenster.com
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Apr 10, 2025
Jay1957
5 out of 5 stars review

Love all of the features that are built in.

We have had our new Ninja dual brew coffee system for about two weeks now. We love how hot the coffee is and the great taste of ice tea when making from the Ninja dual brew. Figuring out how to use all of the options that are on this system has been a little difficult, but once we figured it out, it is now so easy. We love this Ninja Dual Brew Coffee System.

Review from sharkninja.com
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Aug 28, 2021
Laurie L
5 out of 5 stars review

Can't imagine using anything else!

[This review was collected as part of a promotion.] I love this system! There are so many things it can do like brew a pot, a cup (all different sizes), classic or bold, over ice, or even make a latte. I can use a pod or a filter. There's a measuring scoop so it's perfect coffee every time. I can even brew my special cacao mix without clogging the pod like it did on my Keurig. Using a separate water line, I can use it to heat water for tea, hot chocolate, or oatmeal without those tasting like coffee. It froths milk for a latte. Ninja did a great job with this one. It's really a great looking machine, every part really quality, and the water reservoir can be moved from the side to the rear if more counter space is needed. And one of the best parts...it's so easy to use. My only suggestion to make it even better would be for it to come with a reusable pod. But with that said, my family and I just love it! Now that I've been using the Ninja DualBrew Pro, I can't imagine being without it!

Review from sharkninja.com
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Dec 30, 2024
KellyM
5 out of 5 stars review

LOVE IT

The best coffee machine ever. I have had it for over a year. U do need to make sure when u put pod in u push it down till u hear the click of it penetrating the pod then shut lid. This way the bottom hole is made properly so it doesn't push out the top. I love how u can use kcups or ground and carafe both work great for us but my fave is the kcup on specialty setting so i can use the coffee for Frappuccino making. Its perfect and stronf enough. The frother is great for other specialty coffees. I love how the coffee ground spoon actually hooks into machine so u dont lose it. This deffinately has been a good buy for our family.

Review from sharkninja.com
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Aug 24, 2021
AngelDawn65
5 out of 5 stars review

Home Barista!

[This review was collected as part of a promotion.] Ok so I have had this machine for about a week and have no idea why I haven't purchased it sooner! This literally does it all. Pods or ground coffee? We use both so I just freed up some space on my countertop. The pod adapter is amazing for what ever pod you desire. The grounds make an excellent cup of coffee too with the special thermal brew system. It makes hot or cold beverages and also ( my favorite) is the onboard frothing arm. This is an amazing, adjustable maker to free up space! It comes with the scoop that is attached on the side and the water reservoir can be moved from the side to the back. It has an adjustable cup stand for whatever size cup you want. This makes the best at home coffee I have had and I am super fan of the famous coffee house. It looked intimidating at first but it was easy to navigate with the information in the instructions. It has a warming plate for the carafe too. It has a special cleaning cycle with easy to follow guides as well. Also came with a few recipes in the instructions. The most important part is that it makes a darn good cup of coffee no matter how you like it and how your family likes it, you can choose all in one machine! It also makes iced drinks. I definitely highly recommend trying it if you love coffee as much as I do it will not disappoint!!!

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638