We thought we were buying the PRO model which has a hot water feature. What we were debt was the Dual Brew Pods and Grounds...a much cheaper model.... bait and switch false advertising. We will be returning this scam. Make sure you're getting what you actually paid for. Sams said this is the only one they sell. The title and pictures online are for the wrong coffee maker.

I've had a Dual Brew for about 4 years and I LOVE it but wanted the bigger carafe. I searched to make sure this was the same model and per the product header, it was. Grounds, Pods, Water and Frother. We brew a full pot of coffee daily, but I specically wanted the hot water function. This model does NOT have the hot water function. It works great, and in every other way meets my needs, but had the product header been correct, I likely would not have purchased.

This pot leaked water all down my cabinets & wrapped the cabinet wood overnight. Ninja customer service is awful. Still i bought a 2nd one. Recently took it apart to clean after maybe a year. plastic where the coffee drips through was MELTED. Toxic bean water, no thank you. I returned & now making pour over coffee.

Easy to use, excellent brewing whatever method you choose. I love the pod feature. It's so easy - just set it to your favorite and push the brew button. perfect coffee every time. I've owned this Ninja Dual Brew for about 8 months and I love it. It's exactly as advertised and what a clever idea to have the option for the full carafe, single cup or pod brewer in an all-in-one design. It's slim fit is perfect on my counter. Can't say enough good things about it.

I love the idea of the pot option and the pod option since my husband and I drink different coffee. I was disappointed that it quit working after about 6 months (my sister's did the same after 9 months). It was clogged?? and no liquid would come out. I called Ninja and they told me I could replace the base at a cost of about $100. I would not recommend this coffee system.

We have had our new Ninja dual brew coffee system for about two weeks now. We love how hot the coffee is and the great taste of ice tea when making from the Ninja dual brew. Figuring out how to use all of the options that are on this system has been a little difficult, but once we figured it out, it is now so easy. We love this Ninja Dual Brew Coffee System.

I bought this machine over a year ago. I was having issues the first 2 months. The machine will start throwing lots of steam, and sometimes it will stop brewing and will prompt me to “Clean” the machine. It was doing this frequently. So, I started reading the instructions and found out that the machine needed to be calibrated because of the altitude. So after did it, it started working perfectly with no issues of steam, shutting down and the”Clean” feature did not turn on anymore. I clean the coffee machine every month though. I use the pod adapter for my K-cups, and also brew my coffee using all different brew style. I haven't had any problems since then. Hope this helps!

It's a shame because it's a good design. I bought it in May 2022 and stop to work after 8 months, last week. The 1-year warranty it'll be done in May 2023. So, they're replacing the unit partially, but if the unit fail again after May 2023, the warranty does not work anymore, and I'll have to buy a new one!

Bought in August 2021….works great until around 15-month mark and is literally dying a slow death. Display/dial/clock lights going out one by one and soon will not be able to see anything for selections. Unfortunate as it's a neat unit, but warranty is out and won't be buying another.

I bought this thing in March of this year (2024). I switched to the Ninja brand because the crappy Keurigs I had been buying were dying after 11-12 months. This one lasted 6-1/2 months, so I guess it's a bigger piece of crap. I will just go back to buying the other cheap piece of crap. I gave it 2 stars instead of only 1 because in the short time it worked, it didn't suck. Don't waste your money.