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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars1,010 ratings776 reviews
  1. 5 stars69% (696)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 151-160 of 776 reviews
Jan 14, 2022
bits007
5 out of 5 stars review

Verified Purchase

Great Cup of Coffee and easy to make

What a coffee maker. This brews coffee as it is inteded hot and flavorful. Being able to select the level of richness makes this a five-star review. If you want a single cup you can use the K cups.

Review from sharkninja.com
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Jan 17, 2022
Jbrad3
5 out of 5 stars review

Verified Purchase

Best Coffee!

This pot makes such flavorful coffee, the specialty option is a poor man's espresso machine which is honestly fantastic, and it's so quiet! Awesome machine for the price!

Review from sharkninja.com
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May 2, 2026
JudyMG
5 out of 5 stars review

Great duel coffee features.

I bought my 2 years ago. I love it , k cups works great with any brand I buy, coffee pot is great to. We use it everyday, I've never had a problem with it.

Review from sharkninja.com
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May 16, 2026
MichelleE
5 out of 5 stars review

The best coffee maker

Súper easy to use, doesn't take up much space, and is self cleaning. It makes coffee shop-quality coffee in seconds. I love that it has many different functions and a milk frother.

Review from influenster.com
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Mar 6, 2026
Mde1010m1
5 out of 5 stars review

Does everything very well.

This machine is awesome. I love that it's multifunctional. Although it originally came out with the 3 pin needle, Ninja has updated it to the standard 1 pin. There are 0 spills.

Review from sharkninja.com
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May 14, 2025
Jaki
1 out of 5 stars review

Short lived

This product worked well for just over 2 years. One cup of tea through the water spout and one cup of coffee per day. It was well cared for and cleaned regularly. It broke a few months after the warranty was over and I was offered a 50% discount on another unit. That is wholly unacceptable. A coffee maker should last more than 2 years. I will never buy another ninja product. It worked well and I enjoyed it while it last day to come up but two years is unacceptable

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having trouble with your Ninja Coffee Maker. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135. Kind regards, Ninja Kitchen

May 4, 2025
SteveM
1 out of 5 stars review

Grounds from kcups

Bought this so we could use kcups and grounds but unless you like grounds in your coffee from using kcups I wouldn't buy. Every time you use a kcup it overflows and put coffee grounds in your cup and there is a huge mess to clean up. We will be returning ASAP

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having trouble with your Ninja Coffee Maker, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future. Kind regards, Ninja Kitchen

May 6, 2025
CoffeeHead
1 out of 5 stars review

Great features. Defective Product.

I went through two of these in two years. The product is defective and the one year warranty is not enough. The second one broke six months after the warranty and was told there was nothing they could do as the warranty expired; I would have to purchase a new product. No thanks.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having trouble with your Ninja Coffee Maker. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135. Kind regards, Ninja Kitchen

Jun 2, 2025
EricG
5 out of 5 stars review

Love it

I love our DualBrew. I have been happy with the coffee that comes out. I love the "rich" coffee feature, and that we can brew a single cup or a whole pot. No issues with coffee grounds making it to the cup except for when I tried a mesh filter instead of the normal paper filters. Would definitely buy another, and have considered buying another for work.

Review from sharkninja.com
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May 31, 2025
Blue Fox
5 out of 5 stars review

The All–In–One Coffee Maker

I have been using this for (over three) years and have absolutely no complaints... This thing does it ALL―I've used it for K-Cups, thus replacing my Keurig MINI Plus (gone), and have made a cappuccino every day since I set it up... I've actually burned\worn out my Frother Whisk!! The Independent Hot Water System is wonderful and can be used for instant cereals, cup of soups, mashed potatoes, etc. (all of which I have and do). I do not use it as a regular daily coffee maker, however―preferring my old BUNN Classic Speed Brew (quick coffee)!!

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638