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Customer reviews for Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution for
Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution
4.6 out of 5 stars
stars
430 ratings430 reviews
  1. 5 stars83% (358)
  2. 4 stars8% (35)
  3. 3 stars2% (7)
  4. 2 stars1% (6)
  5. 1 star6% (24)

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Showing 301-310 of 430 reviews
Oct 28, 2024
petrn97
5 out of 5 stars review

I love thiswasher!

[This review was collected as part of a promotion.] I LOVE this washer! The extra filters really cut down on the pet hair. I've read reviews that said the clothes don't get clean. Mine do, you also can't fill it to the top with clothes either, I fill mine about half way with clothes and it's works fine. I did have a little trouble with a heavy king size bedspread so I'll probably take it to a cleaners in the future. But everything else it works fine. You have to use the app to access a Permanent Press cycle which is a minor oversight in my opinion, but at least it is available. It is easy to use and customize cycles to you liking, even have up to 5 extra rinse cycles. This machine is great!

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Sep 8, 2023
MrMarketingKing
5 out of 5 stars review

Review of the Samsung Smart Top Load Washer

[This review was collected as part of a promotion.] When it was time to get rid of my old LG front-load washer, the emotions were mixed. I had some good years with the LG, but an unending battle with mold left me more than a little frustrated. It seemed like no matter how many cleaning cycles I ran or home remedies I tried, the mold persisted. Then entered the Samsung WA54CG7150AW - a true game-changer. Design & Build: First things first, this unit looks amazing! The soft-close lid is a testament to Samsung's attention to detail; it ensures no more accidental slams with our kids, especially when in a hurry. Features Galore: The Deep Fill option ensures all of our clothes get completely soaked, allowing for a deep cleaning. Speaking of speed, the Super Speed Wash doesn't over-promise. For someone who always seems to have a mountain of laundry thanks to our kids, this feature is nothing short of a miracle. Smart & User-friendly: We love the Wi-Fi Connectivity with SmartThings. The Smart Care feature is also handy, as it diagnoses any issues without the immediate need for a service call. Final Thoughts: Transitioning from the LG front-load was a leap of faith, but the Samsung WA54CG7150AW has proved itself worthy in every aspect. The mold issues are a thing of the past, and I genuinely look forward to laundry days now.

Review from The Insiders
Helpful?71SM50NYQHYB13610568167
Jul 23, 2024
Queen Mother
4 out of 5 stars review

Washes Clothes

[This review was collected as part of a promotion.] I bought this to replace my front loader (had for over 15 years) and this works great!!! No more musty smelling clothes. I had to get a stool though cause I'm not able to reach all the way to the bottom (I'm 5'4) to get those pesky socks LOL. Love the pet hair collector as it works wonderfully. So very happy with my purchase.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Jan 7, 2025
orve and more
5 out of 5 stars review

great features

[This review was collected as part of a promotion.] i bought this a couple of months ago and i really like it the size of the tub alone is great plus the different settings on it is great also and it is also energy efficient the pet care is awesome it really works on their blankets

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Apr 16, 2024
TaniaC
1 out of 5 stars review

No success

I bought this washer dryer model approximately a month ago and have had no success. I have five cats and no dog in my house. Here is a picture of what my black clothes comes out looking on the pet wash cycle which takes over two hours., my older Kenmore washing machine cleaned much better than us. I am so disappointed... there were hair clumps at the bottom of the machine and barely any hair in the filters it is also too big for me to reach the bottom and with spinal issues extending on a stepstool isn't even doable. I have to have my husband take the load from the washer to the dryer.

Review from Samsung Canada
Helpful?71SM50NYQHYB13610568167
reply from Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Feb 12, 2024
spinswimstretch
4 out of 5 stars review

Navy Stainless = Timeless

[This review was collected as part of a promotion.] We bought this washer about 6 months ago and it works wonderfully! The filters inside the drum catch so much debris from clothing -- both gross and amazing. My only complaint is that I wish the finish was scratch resistant because I love this color!

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Jul 13, 2025
CereneOne
5 out of 5 stars review

Great purchase, don’t hesitate!

[This review was collected as part of a promotion.] By far the deepest washer I’ve ever had. More than capable of doing a very thick comforter or duvet. I like the fact That it has the pet care solution that I can use. I have a cat that sheds quite well. The color is a darker navy, so it doesn’t really stand out but yet it’s not the normal white or silver It has clean my clothes extraordinarily well and is very easy to use

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Feb 3, 2025
Rach
1 out of 5 stars review

Terrible all around

The washer line leaks and they said they can’t do anything about it. One day after our 2 week window…. Absolutely ridiculous consumer service. No help whatsoever. So I have to turn the hot water on and off and even if I wash the clothes in cold water it throws a code and I have to deal with that for about 30 minutes and try again. Also the dryer will be on regular dry mode and I’ll every time have to go back and turn The machine on time dry so it will actually finish drying because it thinks they are dry on regular mode. Then my clothes are sitting there damp and disgusting. Worst machines I’ve ever used. Also. Can’t save the settings so I change the hot water (I don’t like using hot water) every time I use it.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
reply from SEA Care

Hello Rach, We understand your frustration about your washer and dryer. We would love to assist you. We shared a link below to help with the error code on your washer. Check the code's steps, click the embedded words, and watch the video if available. The washing machine displays an error code https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code We suggest contacting Samsung's official parts distributor for customers purchasing Samsung parts or accessories to check the availability and compatibility of your washer's water line. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am–6:30 pm EST, Monday–Friday. Additionally, here's a link to help you with your clothes that are still wet after using the dryer. Please select the bullet that most closely matches your experience, check for any embedded words along the steps, and watch the video completely. Clothes are not dry after using the Samsung dryer https://www.samsung.com/us/support/troubleshoot/TSG10001001/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148334808) to help our team pull up your information when you message us. Thank you. -Kimberly

Jun 3, 2025
TVMOM
5 out of 5 stars review

Huge tub

[This review was collected as part of a promotion.] The extra large capacity and multiple wash options make this a winner. I like the many different temperature options and the choice of water levels. Filters inside the tub are easy to clean and should help long term efficiency of the unit. The color is lovely and fun.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Apr 8, 2025
Kidsclothes3
1 out of 5 stars review

Do not buy

If I could give it zero stars I would. Do not buy this washer. Terrible design. We cannot even wash clothes due to constantly out of balance. We have had it maybe a year. I don’t even want to pay to fix it I just will have to break down and replace so I do not have to deal with this anymore

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
reply from Samsung Care

Hi there, We can feel your disappointment with this washer. We are here to assist you. Please see pages 61 to 63 of the user manual for steps to take when the washer is getting an unbalanced error. https://downloadcenter.samsung.com/content/UM/202407/20240725164005396/OID67143_IB_WA7100C_EN.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148746879), and it will help our team pull up your information. ^Rodel