[This review was collected as part of a promotion.] The washer seems to be fine. The clothes seem to come out clean. It's very large, so it can wash blankets, pillows and even comforters. I haven't tried many of the cycles yet, beyond colors and whites so I can't comment on them. The app is just neat in that I can see how much electricity I used. I can also start the washer remotely with the app which can be convenient. I don't feel like it vibrates too much when it is running. And it is not very noisy.

I've had the washer and dryer for over 6 months now so I've given them a fair shot but I hate them, especially the dryer. All but two of the cycles on the dryer are utterly and completely useless because they leave your clothes wet no matter what you do. The sensor thinks clothes are dry when they aren't so even if you restart one of the cycles they'll turn off a minute later because it keeps thinking the clothes are dry for some reason. The only way to use the dryer is to use the time dry setting and manually set it every time. The washer is mostly okay but it has its quirks like if you accidentally turn it off it goes through some shutdown process and you have to wait like 10 minutes to be able to turn it back on and wash your clothes.

I bought this washer dryer model approximately a month ago and have had no success. I have five cats and no dog in my house. Here is a picture of what my black clothes comes out looking on the pet wash cycle which takes over two hours., my older Kenmore washing machine cleaned much better than us. I am so disappointed... there were hair clumps at the bottom of the machine and barely any hair in the filters it is also too big for me to reach the bottom and with spinal issues extending on a stepstool isn't even doable. I have to have my husband take the load from the washer to the dryer.

[This review was collected as part of a promotion.] I bought this appliance a few months ago after researching washing machines for several weeks. The washing machines gets my clothes extra clean and does an amazing job at catching pet hair and lint.

[This review was collected as part of a promotion.] We've had this washer for a little over a month and are very happy with it! We had a front load for the past 8 years and regretted going that route. Top loads are so much better AND LG is top of the line (IMO). The Pet Care traps (inside the tub) really do capture all the pet fur you don't know is on your clothes!

Some good advice here. Do not get this washing machine! I have never had a brand new appliance give me so much trouble and frustration in this short amount of time. I have this washer for 5 years and it has been constantly unbalanced for the last 2. The suspension rods have been changed already once and they need to be replaced again. This washer is not meant to last. After just a couple of years experience parts need to be replaced to last a few months and start all over again, or get a new washer all together, very environmentally friendly, right? So FRUSTRATED with this machine!!

[This review was collected as part of a promotion.] So far the washer has been good. It doesn’t get clothes quite as non-damp as a front loader but it’s less mildew smell. I definitely recommend max spin when possible for removing as much water as possible. The hair collectors are actually pretty cool and I find it useful if not just for hair but also lint. It’s almost like a pre dryer lint removal collector. The smart features are very handy and convenient if only to let you know when the cycle is complete (but there’s more to it than just that). I’m very happy with the purchase so far.

[This review was collected as part of a promotion.] We have had this washer and the partner dryer for several months now. We have experienced no major issues, and used most of the wash cycles provided. We've used tear away washer detergent sheets, pods and liquid detergents. We have several dogs, and were attracted to this model based on the petcare systems included. We have been underwhelmed by the performance of that system, in comparison to the extended wash time it requires (nearly 2 hours in both washer and dryer). We have only noticed a small difference on blankets or clothes between that cycle and the quick cycle wash (40-50 minutes). The water usage seems and energy usage seems to be efficient, we've noticed a decent drop in our monthly bills since install. The design is sleek and so far has been resistant to any stains or dents. Installation was easy.

[This review was collected as part of a promotion.] Samsung’s top-‑load smart washers strike a fantastic balance between capacity, convenience, and technology. You get lightning-fast quick washes, smart home integration, built-in stain pre-treatment, quiet operation, and easy maintenance—all wrapped in a sleek, roomy design. Cycle lengths and occasional app glitches are minor issues compared to how much these machines streamline everyday laundry. Overall score: 9.0/10 – Highly recommended for anyone looking to upgrade their laundry game with efficiency and tech savvy.

My washer is only 5years old. Balancing and spinning part of the cycle is very frustrating, it wash the clothes repeatly to Balance the cycle even when there is not much clothing in the washer. Not to mention, making the water bill higher. I has my previous washer almost 10 years wirh no problems, the only reason i brought this machine is change out old appliances.