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Customer reviews for Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution for
Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution
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4.6 out of 5 stars
stars426 ratings426 reviews
  1. 5 stars83% (355)
  2. 4 stars8% (36)
  3. 3 stars2% (7)
  4. 2 stars1% (5)
  5. 1 star5% (23)

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Showing 281-290 of 426 reviews
Oct 17, 2025
Chris
4 out of 5 stars review

Like Samsung appliances just put all Samsung appl

[This review was collected as part of a promotion.] Just put all Samsung appliances in the kitchen in May 2025

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Dec 12, 2025
KingOfTown
5 out of 5 stars review

Great look and performance

[This review was collected as part of a promotion.] Great washer. Very impressed with the look, function and capacity.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Nov 20, 2025
Washer
5 out of 5 stars review

Great features and color

[This review was collected as part of a promotion.] Excited to use new washer and dryer especially the petcare

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Jul 29, 2025
Brooke bully lover
5 out of 5 stars review

Thanks for A+ quality appliances

[This review was collected as part of a promotion.] Absolutely love my new washer and dryer. I don't have anything but praises for all my samsung appliances!

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Sep 15, 2025
Abbs
5 out of 5 stars review

Pet care

[This review was collected as part of a promotion.] Absolutely LOVE the pet care feature! Just got our pup in June and she sheds like CRAZY. Best purchase I could have made 😍

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Sep 13, 2025
Zilmar
5 out of 5 stars review

Samsung Washer 5.4 cu ft.

[This review was collected as part of a promotion.] This washeing machine work pretty well and with the large capacity it reduces the amount of loads per week.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Sep 15, 2025
Diego
5 out of 5 stars review

Great spin, Good size, good self cleaning

[This review was collected as part of a promotion.] Amazing Washer haven't had any issues with it and it washes everything good and has a great self cleaning feature.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Jul 17, 2025
woody
1 out of 5 stars review

sucks at catching dog hair for the price of washer

if u getting this for dog hair don't. it doesn't work i have ran it though multiple washer cleaning but still same results and talked with Samsung techs 4 times and they say it user error or keep running washer self clean which doesn't help

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
reply from SEA Care

Hello Woody, Using the washer's full potential is what we want you to have. Let us help you. We recommend removing pet hair from items and cleaning the pet hair filter before each wash cycle to improve effectiveness and prevent pet hair from remaining in the tub, which could contaminate other items. After completing the wash cycle, there may still be pet hair and foreign matter in the tub. Remove foreign matter with a dry cloth. For instructions, please refer to pages 52-53 of the manual link below. User manual https://downloadcenter.samsung.com/content/UM/202505/20250515141711491/OID67143_IB_WA7100C_EN_250514.pdf Below is a link with steps on how to prevent the clothes from getting dirty after using the washer. Please check the embedded words for more details. Clothes are not clean after washing in the Samsung washing machine https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150042595) when you message us so our team can retrieve your information. Thank you. -Kimberly

Jul 8, 2025
Love
5 out of 5 stars review

GREAT FEATURES AND EASY TO NAVIGATE

[This review was collected as part of a promotion.] I am over all happy with the product z I have already spoke about it to other people and I’m also thinking of purchasing the matching dryer

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Sep 16, 2025
bees wax
3 out of 5 stars review

it okay

[This review was collected as part of a promotion.] This washer would be better without the internet connection since the washing machine can't detect the internet I cleaned it and the internet didn't connect

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
reply from Samsung Care

Greetings, We know how important it is to have a fully functional washer at home. Let us help. Here is a link for troubleshooting steps for your washer that can't connect to the internet; kindly click the embedded words. The link below will help you connect your washer to the internet. Learn more by checking the hyperlinks. In the event that the steps did not resolve your concern, please select "No" to move to the next steps. Cannot connect to SmartThings. https://www.samsung.com/us/support/troubleshooting/TSG01003481/?msockid=08e6a45904c26b1f3477b061055f6aec#report-the-issue-to-smartthings If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150736329) to help our team pull up your information when you message us. Thank you. -Ricardo