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Customer reviews for Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution for
Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution
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4.6 out of 5 stars
stars
434 ratings434 reviews
  1. 5 stars83% (359)
  2. 4 stars8% (35)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star6% (26)

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Showing 281-290 of 434 reviews
Jul 9, 2025
Reviewer name: Gracy
5 out of 5 stars
5 out of 5 stars review

Pet care system

[This review was collected as part of a promotion.] Recently replace my old Samsung washer with this one. First I love the color they are so pretty. 2nd in excited about the pet care system having 3 dogs this feature will be really nice to have.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Sep 17, 2025
Reviewer name: ICE66
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I'm loving my new washer dryer set, the pet care is awesome for removing the extra pet hair. I have 3 indoors pet and it takes the pet hair away.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Jul 29, 2025
Reviewer name: Brooke bully lover
5 out of 5 stars
5 out of 5 stars review

Thanks for A+ quality appliances

[This review was collected as part of a promotion.] Absolutely love my new washer and dryer. I don't have anything but praises for all my samsung appliances!

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Aug 25, 2025
Reviewer name: Dawns Washer
5 out of 5 stars
5 out of 5 stars review

Love my new washer

[This review was collected as part of a promotion.] This washer has all the options you need, is easy to operate, plays a cute little song when the cycle is complete, and is stylish sporting the new brushed navy color

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Sep 20, 2025
Reviewer name: Garycalla
5 out of 5 stars
5 out of 5 stars review

Great Washer

[This review was collected as part of a promotion.] This is the second Samsung washer I've purchased. They are very reliable and have so many choices of settings for different loads.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Jun 4, 2025
Reviewer name: Matt
5 out of 5 stars
5 out of 5 stars review

Great machine

[This review was collected as part of a promotion.] Great product. Does a great job of cleaning clothes. Really appreciate the Bluetooth feature of seeing the status of the machine. Saves a lot of trips

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Sep 16, 2025
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Self cleaning

[This review was collected as part of a promotion.] The Washington machine has problems to rotate bedding clothes. It seems it has problems to balance the loads On the other side, I like the self cleaning option

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
reply from SEA Care

Good day, We are committed to enhancing the performance of your washing machine. Let's get this taken care of. We suggest referring to the resources below to address the issue of unbalanced washing in your washer. Please click the hyperlinks for tips. Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Care for your bedding items with your Samsung washer: https://www.samsung.com/us/support/answer/ANS10004803/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide the reference number 1150748534 to help our team locate your information. Have a great day. -John

Jul 17, 2025
Reviewer name: woody
1 out of 5 stars
1 out of 5 stars review

sucks at catching dog hair for the price of washer

if u getting this for dog hair don't. it doesn't work i have ran it though multiple washer cleaning but still same results and talked with Samsung techs 4 times and they say it user error or keep running washer self clean which doesn't help

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
reply from SEA Care

Hello Woody, Using the washer's full potential is what we want you to have. Let us help you. We recommend removing pet hair from items and cleaning the pet hair filter before each wash cycle to improve effectiveness and prevent pet hair from remaining in the tub, which could contaminate other items. After completing the wash cycle, there may still be pet hair and foreign matter in the tub. Remove foreign matter with a dry cloth. For instructions, please refer to pages 52-53 of the manual link below. User manual https://downloadcenter.samsung.com/content/UM/202505/20250515141711491/OID67143_IB_WA7100C_EN_250514.pdf Below is a link with steps on how to prevent the clothes from getting dirty after using the washer. Please check the embedded words for more details. Clothes are not clean after washing in the Samsung washing machine https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150042595) when you message us so our team can retrieve your information. Thank you. -Kimberly

Jul 11, 2024
Reviewer name: Jimmy in Houston
5 out of 5 stars
5 out of 5 stars review

Good size

[This review was collected as part of a promotion.] Purchase this washer 6 months ago and so far its been great. The lent filters really work well and should maintain the inside of the machine clean and keep your pipes from clogging

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Jun 30, 2025
Reviewer name: Keke
5 out of 5 stars
5 out of 5 stars review

Great Machine

[This review was collected as part of a promotion.] The laundry system is great. I like the sleek look. The machine washes clothes great. I like the quietness of the machine. I like how it is computerized.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167