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Customer reviews for Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution for
Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution
4.6 out of 5 stars
stars
434 ratings434 reviews
  1. 5 stars83% (359)
  2. 4 stars8% (35)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star6% (26)

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Showing 241-250 of 434 reviews
Jul 23, 2024
Reviewer name: Queen Mother
4 out of 5 stars
4 out of 5 stars review

Washes Clothes

[This review was collected as part of a promotion.] I bought this to replace my front loader (had for over 15 years) and this works great!!! No more musty smelling clothes. I had to get a stool though cause I'm not able to reach all the way to the bottom (I'm 5'4) to get those pesky socks LOL. Love the pet hair collector as it works wonderfully. So very happy with my purchase.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Jan 4, 2025
Reviewer name: Angela
5 out of 5 stars
5 out of 5 stars review

Wash and Dry

[This review was collected as part of a promotion.] I'm the laundry queen and the Samsung washer and dryer I purchased puts a crown on my head. I'm completely satisfied with my purchase. From the "many many" function/options, the lint trap (IN WASHER) and the sleek color and design are also a cut above the rest.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Jul 23, 2024
Reviewer name: chSamsung
5 out of 5 stars
5 out of 5 stars review

Great washer, careful of the finish!

[This review was collected as part of a promotion.] It's simply a great version. We had to upgrade our set since we were moving and I am glad we did. Love the smart features and large capacity. My only comments would be it would be nice to auto dispense and the color is a little delicate if you are not careful you can easily scuff the finish. Otherwise well done Samsung.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Jun 19, 2025
Reviewer name: Schpatti
5 out of 5 stars
5 out of 5 stars review

Samsung Washer Petcare

[This review was collected as part of a promotion.] This is the best washer I've ever owned. It removes hair like crazy. The extra filters collect more hair than I thought possible. It also has a self cleaning cycle that's awesome. We have 2 dogs and 3 cats and lots of pet hair. If you have pets I highly recommend

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Apr 16, 2024
Reviewer name: TaniaC
1 out of 5 stars
1 out of 5 stars review

No success

I bought this washer dryer model approximately a month ago and have had no success. I have five cats and no dog in my house. Here is a picture of what my black clothes comes out looking on the pet wash cycle which takes over two hours., my older Kenmore washing machine cleaned much better than us. I am so disappointed... there were hair clumps at the bottom of the machine and barely any hair in the filters it is also too big for me to reach the bottom and with spinal issues extending on a stepstool isn't even doable. I have to have my husband take the load from the washer to the dryer.

Review from Samsung Canada
Helpful?5KIQUJEWF22013610568167
reply from Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Nov 3, 2023
Reviewer name: Animal lover
5 out of 5 stars
5 out of 5 stars review

So this is what clean clothes smell like!

So this is what clean clothes smell like! Switching back to top load after a with front loads that left me deeply unsatisfied. I bought this a month ago and have been thrilled. After reading so many bad reviews on washers out there, I was resolved to 3 criteria- cleans clothes, top load, and doesn’t leak. Lol. But really. I love the filters, deep fill, pet clean. I can fit a couch cushion in there! This is nice because with an older dog, it’s sometimes needed. It is deep. At 5’, I keep a stool by the machine 😁 but I still love it. The special features are still a mystery but so far I haven’t needed them. I will say a week after I got the machine that I fostered some puppies who ended up being sick. I had to put some gross things in my beautiful new washer. It handled everything I threw in it, with lots and lots of bleach! Still smells new. Love this washer. Highly recommend

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Oct 5, 2023
Reviewer name: gddo1
4 out of 5 stars
4 out of 5 stars review

I guess it's fine

[This review was collected as part of a promotion.] I've only used this about 5 times. Although that's not many times to write a comprehensive review, I will write what I can. Overall, this is fine. One positive is it is very large, big enough to wash pillows and comforters. I like how you can see through the lid to see your laundry. The clothes seem to come out clean enough. I also like that you can program it to end at a certain time. This lets me start washing it in the middle of the night to take advantage of lower electricity rates. I like how it senses how much water to use. Now, this is where most of the positives end. Prior to this washer, I had one of those good old fashioned washers with an agitator and no electronic control panel. It was still working quite well, and there are a lot of things that it did that this Samsung washer does not. On a side note, I don't really see the point of the laundry soap dispenser as it pretty much just gets washed into the drum immediately. Anyways, this washer will not allow you to add a lot of clothes mid cycle. The machine senses how much water you need, and then fills it accordingly. If after it is filled, you decide you want to add clothes, it will not add more water. Also, I like to use cold water to soak the clothes for hours or even half a day. However, if you pause it to allow it to soak, you can't program it to start at a later time. You would have to go and press the button again to get it running. This is not good if you want to run it in the middle of the night for lower electricity rates. In addition, once you pause it, you also can't use the app to start it again. You can only use the app to start the cycle from the very beginning which is pointless for how I want to use it. In addition, to use the app, the washer needs to be turned on at the washer. Why can't the app turn it on? I do find it neat that you can find out how much electricity you used. However, keep in mind this doesn't take into account the added cost of using warm or hot water. All in all, it seems to be a decent washer. Time will tell how reliable it is.

Review from The Insiders
Helpful?5KIQUJEWF22013610568167
Jun 6, 2025
Reviewer name: Entropy989
4 out of 5 stars
4 out of 5 stars review

Happy with the new Washer Dryer.

[This review was collected as part of a promotion.] We have had this washer and the partner dryer for several months now. We have experienced no major issues, and used most of the wash cycles provided. We've used tear away washer detergent sheets, pods and liquid detergents. We have several dogs, and were attracted to this model based on the petcare systems included. We have been underwhelmed by the performance of that system, in comparison to the extended wash time it requires (nearly 2 hours in both washer and dryer). We have only noticed a small difference on blankets or clothes between that cycle and the quick cycle wash (40-50 minutes). The water usage seems and energy usage seems to be efficient, we've noticed a decent drop in our monthly bills since install. The design is sleek and so far has been resistant to any stains or dents. Installation was easy.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Oct 12, 2025
Reviewer name: Samsung2022
4 out of 5 stars
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Just wish it had an agitator removable one would be great love the large capacity and the filters

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Sep 26, 2025
Reviewer name: Knight Goddess
5 out of 5 stars
5 out of 5 stars review

Wonderful

[This review was collected as part of a promotion.] So far great.. I wish Samsung had a removable agitator

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Review from Samsung US
Helpful?5KIQUJEWF22013610568167