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Customer reviews for Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution for
Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution
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4.6 out of 5 stars
stars
434 ratings434 reviews
  1. 5 stars83% (359)
  2. 4 stars8% (35)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star6% (26)

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Showing 251-260 of 434 reviews
Jul 23, 2024
Reviewer name: Viper
5 out of 5 stars
5 out of 5 stars review

Love my washer!

[This review was collected as part of a promotion.] I bought this washer to match my dryer and really love it so much that I wash all the time. Great features!

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Sep 17, 2025
Reviewer name: ICE66
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I'm loving my new washer dryer set, the pet care is awesome for removing the extra pet hair. I have 3 indoors pet and it takes the pet hair away.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Feb 18, 2025
Reviewer name: Moma Dee
5 out of 5 stars
5 out of 5 stars review

Good buttt a little problem

A awesome washer i have alway used LG products but I found this washer to be just as great if not better. Problem is I haven't had this washer but 3byears and I bought it ne and the water is leaking out on spin cycle. Any suggestions?

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Sep 6, 2024
Reviewer name: Kash
3 out of 5 stars
3 out of 5 stars review

Fabric softener bin an issue

Want to love it but struggling with the fabric softener bin. I use Lysol laundry sanitizer for rinse cycle and it calls for two capfuls. The fabric softener bin only holds one capful and anything more pours out the bottom immediately.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
reply from SEA Care

We want you to have a hassle-free experience with the washer. Kash. Let's help you boost its potential. Concentrated or highly enriched agents (fabric softener or detergent) must be diluted with water before being added to prevent the compartment from clogging. For details, see page 33 of the washer's manual under "Detergent drawer guidelines (See CAUTION fourth bullet) https://downloadcenter.samsung.com/content/UM/202407/20240725164005396/OID67143_IB_WA7100C_EN.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147506590, to help our team pull up your information when you message us. Have a great day. -John

Sep 15, 2025
Reviewer name: HanJ
5 out of 5 stars
5 out of 5 stars review

Great Washer

[This review was collected as part of a promotion.] My husband and I love this washer. Has great features and does everything it needs to. Would definitely look to a Samsung again for other appliances

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Jul 26, 2025
Reviewer name: Britt
5 out of 5 stars
5 out of 5 stars review

Great size and the Pet feature

[This review was collected as part of a promotion.] The drum is huge and can’t fit so many blankets and comforters at once. I can now wash all the dog beds in one load!

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Jul 9, 2025
Reviewer name: Gracy
5 out of 5 stars
5 out of 5 stars review

Pet care system

[This review was collected as part of a promotion.] Recently replace my old Samsung washer with this one. First I love the color they are so pretty. 2nd in excited about the pet care system having 3 dogs this feature will be really nice to have.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Sep 15, 2025
Reviewer name: Diego
5 out of 5 stars
5 out of 5 stars review

Great spin, Good size, good self cleaning

[This review was collected as part of a promotion.] Amazing Washer haven't had any issues with it and it washes everything good and has a great self cleaning feature.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Sep 11, 2025
Reviewer name: JunieB
5 out of 5 stars
5 out of 5 stars review

Huge load capacity

[This review was collected as part of a promotion.] This washer is huge….towels, blankets, comforters…no problem. I keep forgetting to use the pet care setting so don’t know about how well that works yet. I’m very happy with my purchase.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Nov 22, 2024
Reviewer name: Mlcnurse
1 out of 5 stars
1 out of 5 stars review

Do not buy this set

I am 70 years old I bought this washer dryer set 3 years ago This is the absolutely worst washer dryer set I have ever had The washer is not effective. It leaves dirt and lint behind The dryer takes forever

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
reply from Samsung Care

Greetings, We understand how important it is to have a reliable appliance at home. Let us help you with your laundry combo. Here is a link for troubleshooting steps for your washer that doesn't clean clothes; kindly click the embedded words. Clothes are not clean after washing in the Samsung washing machine. https://www.samsung.com/us/support/troubleshooting/TSG01108627/#:~:text=Clothes%20are%20not%20clean%20after%20washing%20in%20Samsung,for%20an%20error%20code%20or%20other%20related%20issues.?msockid=08e6a45904c26b1f3477b061055f6aec Here is a link for troubleshooting steps for your dryer that runs too long; kindly click the embedded words. What if drying process takes too long in Samsung Dryer. https://www.samsung.com/sg/support/home-appliances/what-to-do-when-drying-process-takes-too-long-in-samsung-dryer/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147739234) to help our team pull up your information when you message us. Thank you. -Ricardo