I bought this washer dryer model approximately a month ago and have had no success. I have five cats and no dog in my house. Here is a picture of what my black clothes comes out looking on the pet wash cycle which takes over two hours., my older Kenmore washing machine cleaned much better than us. I am so disappointed... there were hair clumps at the bottom of the machine and barely any hair in the filters it is also too big for me to reach the bottom and with spinal issues extending on a stepstool isn't even doable. I have to have my husband take the load from the washer to the dryer.

[This review was collected as part of a promotion.] It must be the ease of using the washer and dryer that I feel like I must wash 2-3 loads every other day. The washer is extremely large where I have to stand on my tippy toes to get all of clothing out and it does hold quite a few items. It’s quiet and easy to use. I do need to learn about all of the settings but so far so good. I love the Wi-Fi capabilities and how we can set the setting we want from my phone and how it notifies me when my load is complete. The only thing I haven’t looked into and dislike is how long the song is once complete. I am sure we can change that somehow.

Just bought this washer last night. I have done three loads of laundry clothes bedding and rugs. I absolutely love this washer. We have two dogs and I can tell a difference with our dark color clothes not being covered in dog hair. Someday hopefully I will get the matching dryer.

[This review was collected as part of a promotion.] So far the washer has been good. It doesn’t get clothes quite as non-damp as a front loader but it’s less mildew smell. I definitely recommend max spin when possible for removing as much water as possible. The hair collectors are actually pretty cool and I find it useful if not just for hair but also lint. It’s almost like a pre dryer lint removal collector. The smart features are very handy and convenient if only to let you know when the cycle is complete (but there’s more to it than just that). I’m very happy with the purchase so far.

[This review was collected as part of a promotion.] This dryer boasts tons of space and gives you plenty of options for drying your items, but you can also increase the time! There are so many dryer settings but my favorite is the steam sanitize setting! Talk about a dream during the days of COVID! There is a n awesome light inside to help you find that last darn sock that always ends up in the far back of the dryer! This dryer is efficient in drying clothes quickly and is big enough to hold pet beds! Woot Woot! The only thing I do not like is the top of the dryer is slanted, making it impossible to hold anything needed for the dryer.

[This review was collected as part of a promotion.] I've only used this about 5 times. Although that's not many times to write a comprehensive review, I will write what I can. Overall, this is fine. One positive is it is very large, big enough to wash pillows and comforters. I like how you can see through the lid to see your laundry. The clothes seem to come out clean enough. I also like that you can program it to end at a certain time. This lets me start washing it in the middle of the night to take advantage of lower electricity rates. I like how it senses how much water to use. Now, this is where most of the positives end. Prior to this washer, I had one of those good old fashioned washers with an agitator and no electronic control panel. It was still working quite well, and there are a lot of things that it did that this Samsung washer does not. On a side note, I don't really see the point of the laundry soap dispenser as it pretty much just gets washed into the drum immediately. Anyways, this washer will not allow you to add a lot of clothes mid cycle. The machine senses how much water you need, and then fills it accordingly. If after it is filled, you decide you want to add clothes, it will not add more water. Also, I like to use cold water to soak the clothes for hours or even half a day. However, if you pause it to allow it to soak, you can't program it to start at a later time. You would have to go and press the button again to get it running. This is not good if you want to run it in the middle of the night for lower electricity rates. In addition, once you pause it, you also can't use the app to start it again. You can only use the app to start the cycle from the very beginning which is pointless for how I want to use it. In addition, to use the app, the washer needs to be turned on at the washer. Why can't the app turn it on? I do find it neat that you can find out how much electricity you used. However, keep in mind this doesn't take into account the added cost of using warm or hot water. All in all, it seems to be a decent washer. Time will tell how reliable it is.

Amazing pet hair feature. We literally bought a new washer and drying just to help deal with our huskeys hair. We figured even the price of a new W+D would be made up in lint roller savings in about two years, lol. We'll, the verdicts in and this set is amazing if you have pets that shed. The pet load takes about twice as long as a quick load but it removes about 85-95% of the hair. Most of the hair is just on particularly "sticky" fabrics. The hair catching bars in the washer are always full after a load and the drying catches the rest. Even his ped comes out hair free and that's grand zero. Look no further if you have pets. Only regret is not seeing We had a gas hookup before buying the electric washer. Natural gas is better for the environment and decreases your dry time and utility bill.

[This review was collected as part of a promotion.] I was a little overwhelmed when I heard that my new washer had Bluetooth capabilities. I still haven't used most of the functions, but I'm in love with the fact that I do not have to wait for my kids to restart their wash. I can now do it from the comfort of my couch. This washer has pet settings which allow your clothes to get cleaner by removing more pet hair than the average washer. It also doesn't have a center agitator so you no longer have to worry about hair getting wound up in it. I was afraid that would mean our clothes wouldn't be clean enough, but to my surprise they are actually cleaner. The other good thing about this washer is the fact that it can hold a comforter. No more going to the laundromat in order to fit our large comforter in a washer. Even that comes out clean without residue from laundry detergent that didn't mix into the water. My only complaint is that I'm too short to reach to the bottom of the washer. My husband ended up making me a small step for those tiny baby socks that get stuck to the bottom. I love the fact that this washer comes with a self-clean setting. I no longer have to worry about cleaning it by hand in order to get the smell out from when my kids leave their clothes in it for more than a day.

[This review was collected as part of a promotion.] Fantastic Washer! So many options and it's beautiful to look at too. On the cycles, we tend to use Colors, Whites and Pet the most. We tend to wash mostly in cold water and the fill is faster than our old machine which saves on cycle time. Speaking of cycles, quite efficient. There is little movement with the washer even with a heavy load and the overall sound is quiet enough not to notice. Our clothing comes out clean and while we haven't had to use the self-clean program yet, it seems pretty straight forward and easy. Overall we are very happy with this washer and look forward to years of this great washing experience. Thanks Samsung...another winner!

This is the worst experience I have ever had with Sam’s Club. The contracted company RXO failed to properly delegate and Sam’s Club failed to enforce that they do it properly. The back and forth calling both companies to explain multiple time that they did not install the washer and dryer because the RXO failed to put it on the work order was EXTREMELY frustration. I called RXO 6-8 times who assured me that they would fix the problem. When they did send a team out they failed to bring all the part that the original team took with them. Returning the washer and dryer were just as equally frustrating. I called the club multiple time and was hung up on. I will be cancelling my membership and never returning after this.