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Customer reviews for Shark Matrix Self-Emptying Robot Vacuum With 30-Day Dock for
Shark Matrix Self-Emptying Robot Vacuum With 30-Day Dock
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4.3 out of 5 stars
stars382 ratings184 reviews
  1. 5 stars70% (269)
  2. 4 stars10% (40)
  3. 3 stars5% (19)
  4. 2 stars3% (13)
  5. 1 star11% (41)

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Showing 81-90 of 184 reviews
Nov 12, 2024
Lizzy
5 out of 5 stars review

Verified Purchase

Good vacuum

Easy to program and cleans well.

Helpful?6RDU7P1FSUH413608113152
Oct 2, 2024
Lynn W
5 out of 5 stars review

Verified Purchase

Fabulous purchase.

What a difference this has made in our house with 3 dogs. It works beautifully.

Helpful?6RDU7P1FSUH413608113152
Mar 29, 2025
Lila
5 out of 5 stars review

Verified Purchase

Works great!

Love this robot!!! It works so well!!

Helpful?6RDU7P1FSUH413608113152
Mar 5, 2025
Rgh
5 out of 5 stars review

Verified Purchase

Gteat vacuum

It is quiet and does a great job

Helpful?6RDU7P1FSUH413608113152
Sep 8, 2024
Sandy
5 out of 5 stars review

Verified Purchase

Shark Matrix robot vac

I absolutely love it. Does a good job.

Helpful?6RDU7P1FSUH413608113152
Jan 11, 2025
Clem
5 out of 5 stars review

Verified Purchase

Shark Matrix is good

It was easy to install, and it is working unsupervised. I am enjoying it so far and hope the battery will last a long time before replacement.

Helpful?6RDU7P1FSUH413608113152
Apr 25, 2026
Sheila
1 out of 5 stars review

LOUD %26 runs into everything HARD

Very LOUD!! It also makes a clicking sound the entire time. It even runs into its own dock? After first try, I want to return it.

Helpful?6RDU7P1FSUH413608113152
reply from SharkNinja Product Expert

Hello Sheila, <br /><br />Thank you for sharing your review. We&#39;re disappointed to hear that your Shark Robot Matrix vacuum produces a loud sound. We understand how stressful it can be when it runs into its own dock unexpectedly, and we&#39;re sorry there&#39;s a constant clicking sound. You deserve a smooth and effortless experience, and we encourage you to contact us at 1-855-427-5127. We&#39;re available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET.<br /><br />Kind regards, <br />Shark Home

Mar 13, 2025
jp
4 out of 5 stars review

Verified Purchase

Vaccums on schedule is GREAT.

Better than old Roomba; Love it starts on schedule. Battery life seems a little short. Cleans pretty good.

Helpful?6RDU7P1FSUH413608113152
Apr 27, 2025
Michelle
5 out of 5 stars review

Verified Purchase

Great helper and easy to set up!

Works very well- even the edges are clean. Love the ‘matrix’ instead of random cleaning! Easy to set up and use.

Helpful?6RDU7P1FSUH413608113152
Feb 4, 2026
SHEILA
3 out of 5 stars review

Love this vac - picks up lots of dog hair with ease, however very noisy!! The scheduled clean works great You can't be on the phone when it is working it is that noisy. I would return it if it weren't for the quality for picking up.

Helpful?6RDU7P1FSUH413608113152
reply from SharkNinja Product Expert

Hello Sheila, thank you for sharing your feedback. We&#39;re glad to hear the Matrix Robot is doing a great job picking up dog hair and that the scheduled cleaning feature is working well for you. However, we&#39;re really sorry to hear about the noise level. If the noise becomes too disruptive, our Customer Support may be able to help troubleshoot or check whether your unit is louder than normal. Feel free to contact us at 1-888-228-5531 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Robot