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Customer reviews for Shark Matrix Self-Emptying Robot Vacuum With 30-Day Dock for
Shark Matrix Self-Emptying Robot Vacuum With 30-Day Dock
4.3 out of 5 stars
stars
382 ratings184 reviews
  1. 5 stars70% (269)
  2. 4 stars10% (40)
  3. 3 stars5% (19)
  4. 2 stars3% (13)
  5. 1 star11% (41)

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Showing 181-184 of 184 reviews
Mar 12, 2025
Al
4 out of 5 stars review

null

Got this awhile back Drops internet. Follows map sometimes otherwise I like it. Not too noisy.

Helpful?6RDU7P1FSUH413608113152
Feb 4, 2026
MANDY
1 out of 5 stars review

Horrible

Don’t buy!!!

Helpful?6RDU7P1FSUH413608113152
reply from SharkNinja Product Expert

Hello Mandy,<br /><br />Thank you for sharing your feedback with us. We truly disappointed to hear that your experience reached the point to where you feel this way, and we’d really appreciate the opportunity to learn what happened. Your insight can help us understand what went wrong and what we can do to make things right. Please give us a call at 1‑888‑228‑5531, where one of our product specialists will be more than happy to help and ensure you feel confident in your product and your experience with us. We&#39;re available Monday to Friday: 9 a.m. – 9 p.m. ET and Saturday: 9 a.m. – 6 p.m. ET.<br /><br />Kind regards,<br />Shark Clean

Mar 24, 2025
not a big fan
3 out of 5 stars review

null

Its loud, the brush keeps spinning when its docked. The software is very lagging

Helpful?6RDU7P1FSUH413608113152
reply from SharkNinja Product Expert

Hey.We appreciate you sharing your feedback with us. We're sorry to learn that your Shark is noisy, the brush continues to spin while docked, and that you're experiencing lag with the software. Please give our team a call at 1-888-228-5531, and we’ll be glad to assist you with these issues.Best wishes,Shark Clean

Apr 28, 2024
gkk1
4 out of 5 stars review

Good, but...

Does a good job, but I wish it could be scheduled to clean.

Review from sharkninja.com
Helpful?6RDU7P1FSUH413608113152