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Customer reviews for Shark Matrix Self-Emptying Robot Vacuum With 30-Day Dock for
Shark Matrix Self-Emptying Robot Vacuum With 30-Day Dock
4.3 out of 5 stars
stars382 ratings184 reviews
  1. 5 stars70% (269)
  2. 4 stars10% (40)
  3. 3 stars5% (19)
  4. 2 stars3% (13)
  5. 1 star11% (41)

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Showing 181-184 of 184 reviews
May 21, 2025
Z3lda
1 out of 5 stars review

Not worth the money

Quit working after 5 months of casual use.

Helpful?6RDU7P1FSUH413608113152
reply from SharkNinja Product Expert

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that your Shark robot stopped working after 5 months of use. While we will absolutely share your feedback with the relevant teams for consideration on future products, we would like to make sure it works as it should. Please don't hesitate to reach out to our team by phone at 1 800 668 9600, so we can take a look further.Kind regards,Shark Clean

Mar 12, 2025
Al
4 out of 5 stars review

null

Got this awhile back Drops internet. Follows map sometimes otherwise I like it. Not too noisy.

Helpful?6RDU7P1FSUH413608113152
Mar 24, 2025
not a big fan
3 out of 5 stars review

null

Its loud, the brush keeps spinning when its docked. The software is very lagging

Helpful?6RDU7P1FSUH413608113152
reply from SharkNinja Product Expert

Hey.We appreciate you sharing your feedback with us. We're sorry to learn that your Shark is noisy, the brush continues to spin while docked, and that you're experiencing lag with the software. Please give our team a call at 1-888-228-5531, and we’ll be glad to assist you with these issues.Best wishes,Shark Clean

Apr 28, 2024
gkk1
4 out of 5 stars review

Good, but...

Does a good job, but I wish it could be scheduled to clean.

Review from sharkninja.com
Helpful?6RDU7P1FSUH413608113152