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Customer reviews for Shark Matrix Self-Emptying Robot Vacuum With 30-Day Dock for
Shark Matrix Self-Emptying Robot Vacuum With 30-Day Dock
4.3 out of 5 stars
stars382 ratings184 reviews
  1. 5 stars70% (269)
  2. 4 stars10% (40)
  3. 3 stars5% (19)
  4. 2 stars3% (13)
  5. 1 star11% (41)

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Showing 171-180 of 184 reviews
Apr 13, 2023
msmini14
5 out of 5 stars review

Chummy is Awesome

[This review was collected as part of a promotion.] I really like the Shark Matrix compared to other leading brands. It is quiet and it does not take a bunch of bags and part replacement like other leading brands. I really love that the bin it empties into does not require a bag. Just empty the bin and clean the filter, that is it! In addition, it cleans really well. Although, it does not care for thicker carpet. The app is easy to use too. Overall, I am very pleased with the Shark Matrix.

Review from sharkninja.com
Helpful?6RDU7P1FSUH413608113152
Mar 23, 2025
LexiCamp
5 out of 5 stars review

Best Self Emptying and NO bags!

I bought this a few weeks ago and mapped the house, it's amazing. Took a bit to get app to connect, but once it mapped the house quickly it really has muscle. My home is all tile but rugs are in certain areas, and different sizes and piles, our old robot couldn't get up on the shag carpet, but this Shark does it with ease. We have a golden-doodle who doesn't really shed, but brings in dirt with his paws, I love that it re-docks to empty itself and goes back and finished the job. This received 5 stars because no other self-emptying vacuum for the money (under $250) is this dependable and awesome.

Helpful?6RDU7P1FSUH413608113152
Apr 28, 2023
jengriff
5 out of 5 stars review

Awesome Robot Vacuum

[This review was collected as part of a promotion.] I love this Shark Robot Vacuum so much. It effortlessly picks up dirt, pet hair and dust. I am always amazed at how much its picking up and how dirty the floors really are. Your really cannot go wrong with this, makes keeping the floors clean so easy.

Review from sharkninja.com
Helpful?6RDU7P1FSUH413608113152
Mar 29, 2023
Bren2488
5 out of 5 stars review

Shark Matrix self emptying robot vacuum is amazing

[This review was collected as part of a promotion.] Shark Matrix self emptying robot vacuum is amazing, I want to say out of this world, but that seems a bit much. I honestly have never seen anything like this, but I never thought about getting a robot vacuum. This vacuum did a precision mapping of our house so that no spots would be missed. It does the carpet and hard floors. I do have to admit I follow it at first because I was so amazed. It also goes under beds, now who does that! I really didn't know what I was missing when I said I didn't think we needed one. I'm losing my vision so I felt now we could use one, and I love it.

Review from sharkninja.com
Helpful?6RDU7P1FSUH413608113152
Mar 28, 2023
Cdreamer698
5 out of 5 stars review

Absolutely love my Shark!

[This review was collected as part of a promotion.] This is the second shark robot I have owned and they just seem to get better and more advanced with their products. The Shark matrix is sleek in design and easy to get started. It cleans hardwood floors and carpets with ease and navigates around easily without knocking things around. Powerful suction that works great on pet hair and it helps keep pet hair buildup to a minimum with less need to vacuum. I run mine daily on a schedule and if needed a quick clean in the evening as well. I have always had great experience with Shark products and have always been my go to for household cleaning equipment.

Review from sharkninja.com
Helpful?6RDU7P1FSUH413608113152
Apr 4, 2023
Tootall58
5 out of 5 stars review

Shark Robot Vacuum

[This review was collected as part of a promotion.] The Shark Matrix self emptying Robot Vacuum with No Spots Missed on carpets and hardwood floors. It's Bagless and has a 30 day Capacity Base. It maps your house as it cleans and has Wi-Fi capability. Seems to be perfect for Pet Hair. Definitely a product of the future. Hands free, turn it on and let it work. I am amazed at how well it does on my floors, all of them. Best vacuum I have ever owned, that's hands free!!! Love it. Awesome product Shark Matrix. Thanks

Review from sharkninja.com
Helpful?6RDU7P1FSUH413608113152
Apr 17, 2023
njmcpike
4 out of 5 stars review

Great for self emptying.

[This review was collected as part of a promotion.] Very cool to have a vacuum that you don't have to push around and move furniture, this will scope out your home and plan it's map to how you have your house set up. You can add the app to your phone and set it for when you want it to clean for you. If it needs charging during vacuuming it will go back to it's base and charge then start where it left off. It picks up everything in its path. It even empties itself too.

Review from sharkninja.com
Helpful?6RDU7P1FSUH413608113152
Apr 19, 2023
Maui
5 out of 5 stars review

Impressive robot vacuum

[This review was collected as part of a promotion.] I love super clean floors and have pets and have all hard floors so desperately needed help in vacuuming my many rooms. I am very impressed with the Shark Matrix robot vacuum quality and the great cleaning job it does on my floors. Tall docking station with filter and a dock that is equipped with a self empty base. It has voice commands such as telling me when the battery is low and need to be charged. It has charging lights to let you know when fully charged. Also has an app supplied with how-to-videos, tips & tricks, troubleshooting and FAQs. Highly recommend this Shark robot vacuum to keep your floors super clean.

Review from sharkninja.com
Helpful?6RDU7P1FSUH413608113152
Jan 4, 2025
Rad
5 out of 5 stars review

Really cool

Read other reviews and was shocked. I found it super easy compared to others I have had. Does a great job cleaning up after 3 dogs. I have to disagree it is great.

Helpful?6RDU7P1FSUH413608113152
Feb 1, 2025
McCleaney
3 out of 5 stars review

It helped buuuut, no thanks :)

It would help sometimes, but you had to pick up quite a bit before activating it, else it'll get stuck multiple times. It's kind of loud, especially when it vacuums the robot. I'll probably get a decent hand held instead.

Helpful?6RDU7P1FSUH413608113152
reply from SharkNinja Product Expert

Hi McCleaney,Thank you for sharing your experience with the Shark Matrix Self-Emptying Robot Vacuum. We understand that having to pre-clean before running the vacuum and dealing with noise levels can be frustrating.This model is designed to navigate efficiently, but obstacles or excess debris can sometimes cause it to get stuck. Ensuring clear pathways and regularly cleaning the brush roll and sensors can help improve performance. The self-emptying feature does produce some noise, but it’s designed for quick debris disposal to maintain consistent suction.If you’d like assistance with optimizing its performance, feel free to reach out to us at 1-888-228-5531. We’d be happy to help.Kind regards,Shark Clean