I really like this robot vac and it's quiet too! I've had a couple of Neabot vacs that worked pretty well but had significant app issues, and were twice as loud as this vac so I'm happy with the Matrix on both of those issues already. It seems to be picking up a lot of dust and some dog fur up with every run so it's working well. I have it scheduled to come on every morning at 8:30 am and when I get home from work it's done and collected a lot of debris. For the price I think it is a great deal. I mean, there's no way I'm going to do a manual vacuum of my house every day so this is worth it to keep it extra clean. I've only had it get stuck one time and that was from a toy with a long piece of string attached to it that my dog drug out after I left the house. Also, it doesn't have a bag to change out on the base, you just dump the large canister when it's full which I like much better. The only con I can think of is you will likely have to work with the initial app setup a bit like I did but I finally got it to connect and have not had a problem since. The instructions on that part aren't great but are they ever on these type of products?

I purchased this in December 2024. The robot kept getting stuck under my furniture, which is odd since it is supposed to go around items. It sucked up toys, clothes and other items that caused it to fail instead of going around those items as advertised. The matrix clean takes 7 hours and requires multiple recharging in my home (2400 sf). The side brush keeps falling off and I have to keep attaching it. The other day it fell into the dogs water bowl at the bottom of the stairs (1 step down that it usually avoids) and now doesn't work at all, just sends an error message that it is on a cliff, even when on the base. This is not the same Shark I purchased years ago. New features, but works half as well.

Love this robot!!! It works so well!!

Great for during the week to keep the house picked up between the big vacuum jobs.

What a difference this has made in our house with 3 dogs. It works beautifully.

It is quiet and does a great job

Great vacuum! Works really nicely and price is a steal.

Easy to program and cleans well.

I absolutely love it. Does a good job.

Great little vacuum. Works as advertised.