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Customer reviews for Shark Matrix Self-Emptying Robot Vacuum With 30-Day Dock for
Shark Matrix Self-Emptying Robot Vacuum With 30-Day Dock
4.3 out of 5 stars
stars382 ratings184 reviews
  1. 5 stars70% (269)
  2. 4 stars10% (40)
  3. 3 stars5% (19)
  4. 2 stars3% (13)
  5. 1 star11% (41)

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Showing 141-150 of 184 reviews
Apr 27, 2025
JALindsay
2 out of 5 stars review

QC Needs some work-- or parts support!

Bought this within the last week, and the place where the vacuum docks to the self-emptying bin has already cracked. No option to find the part online, and what a hassle to pack up the vacuum and return it. I'd love to just have the part available to fix this.

Helpful?6RDU7P1FSUH413608113152
reply from SharkNinja Product Expert

Hello Lindsay,Thank you for taking the time to leave a review.We're so sorry to hear that you’re having trouble finding parts for your Shark robot. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.Kind regards,Shark Clean

Apr 13, 2023
Desireeg87
5 out of 5 stars review

Shark Robot

[This review was collected as part of a promotion.] The Shark Matrix™ Self-Emptying Robot Vacuum RV2300, is so nice!! It has amazing suction. You can map your house and have it block off areas that you prefer it doent go! It self empties into the stand. It was so easy to set up. I have 3 pets and it does well with the hair! I highly recommend it!

Review from sharkninja.com
Helpful?6RDU7P1FSUH413608113152
Apr 14, 2023
Nnielsen
5 out of 5 stars review

Game Changer

[This review was collected as part of a promotion.] I absolutely love this vacuum! We have a 1500 sq foot 1st floor and previous robot vacuums always seemed to get stuck somewhere or miss parts of the house. The mapping system on this robot resolves both issues. I love that you can mark areas of the house as off limits without the need for ugly magnets strips that my kids are forever moving. Fair warning that when the vacuum returns to the base to empty, it is very loud. By default it will return to its base to charge and then resume sweeping later if it didn't get through the whole house. We set it up to run in the evening and it would restart in the middle of the night and wake everyone up. It took me a few days to figure out the issue, but it was easy enough to turn that feature off once I looked in the manual! Overall, I would highly recommend!

Review from sharkninja.com
Helpful?6RDU7P1FSUH413608113152
Apr 8, 2023
Connie798
5 out of 5 stars review

I absolutely love my Shark!

[This review was collected as part of a promotion.] So, it asks you to name it. I named mine Susie Shark. I so love her!! She does an initial eval of your home, then you can send her from her dock to any room in the house to clean, or have her clean the whole hoose. The only issue i have is thwt i have 2 dogs that shed & instead of picking up all the fur she will spit out or loaw some clumps. But its easy to just pick those up & throw them away. I wish there was a way to make her holding compartment bigger but overall Susie is great!!!

Review from sharkninja.com
Helpful?6RDU7P1FSUH413608113152
Apr 5, 2023
Wannyj
5 out of 5 stars review

I absolutely love this machine!

[This review was collected as part of a promotion.] This was easy to set up and install the app. The first time I used this, I was amazed at how much dirt it picked up! (and maybe a little embarassed) It doesn't bother my little miniature dachshund dogs like the other vacuum does. They just sit and watch it go by, however, if they don't move it will bump into them. It was easy to setup a schedule and it works perfectly. I also used the spot clean function for an area rug and that worked well also. I did notice that the chairs under my kitchen table need to be pushed in straight or the robot bumps around quite a bit. And, I was also amazed that it went right over my bathroom rugs without getting stuck (Yay!). I can't even vacuum those with the regular vacuum cleaner without them getting stuck under the rollers. I am so impressed with this robotic vacuum cleaner, not only with the way it cleans but that it saves me time. I highly recommend!

Review from sharkninja.com
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Mar 31, 2023
Lee Lee66
5 out of 5 stars review

Shark Matrix Robot Vacuum

[This review was collected as part of a promotion.] I just received this Shark Matrix Self-Emptying Robot Vacuum and, one word sums this up "Incredible." As times are changing as well as appliances I must say this is just amazing. It is made so durable and the quality is fantastic not to mention the size and style. It has many wonderful functions which makes life much easier on your daily chores. The Shark Robot can vacuum both carpets and floors no matter if you have rugs,wooden floors or tiles it will clean all. What I love most is that I can actually program a home clean up while on am at work or out for the day through either Alexa or Google. Another function which is also great is that you are able to set your Robot Vacuum to actually target specific areas such as kitchens and bathrooms which, is used more frequently than other rooms. I definitely recommend this robot vacuum, you will be happy. I love it!

Review from sharkninja.com
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Apr 1, 2023
Vambiam
5 out of 5 stars review

Love This Vacuum!

[This review was collected as part of a promotion.] This vacuum was easy to install and easy to understand. The app needs some work but I am extremely happy with the vacuum. I especially like the self emptying aspect. I have 3 cats and this vacuum really helps me keep up with sweeping chores.

Review from sharkninja.com
Helpful?6RDU7P1FSUH413608113152
May 5, 2023
ebyk04
5 out of 5 stars review

Great vacuum with great features

[This review was collected as part of a promotion.] I thought that this vacuum was great! It seems durable and like it will last. The quality so far has been good. I like that I can program it to vacuum even while I am away. I also like that it works on carpet and hard floors. I also like the self emptying feature. Lots of other cool features with this product. It would be a good investment.

Review from sharkninja.com
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Apr 7, 2023
Joy_22
5 out of 5 stars review

GAME CHANGER

[This review was collected as part of a promotion.] I love Shark, great brand, great products that never dissapoint. I previously had the regular robot vacuum and loved it. This one is a step up due to it's self emptying capabilities! Truly a game changer

Review from sharkninja.com
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Jan 2, 2025
Shannon
2 out of 5 stars review

Not great mapping

I wanted to love this. I have owned a couple of others in the past and this one is far nicer and I like the emptying feature. However, the mapping doesn't work. It mapped the whole house but when it vacuums it leaves out two whole rooms altogether. Also, it is very very loud. It seems to go back and forth over the same spots but doesn't clean the whole room of many rooms and then leaves out the two whole rooms. I don't know what to do.

Helpful?6RDU7P1FSUH413608113152
reply from SharkNinja Product Expert

Hello Shannon. Thank you for taking the time to share your feedback. We understand how frustrating it can be that the mapping feature isn’t functioning and that the noise from your robot is excessively loud. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.Kind regards,Shark Clean