Skip to Main Content
Sams Club
Sams Club
Customer reviews for Shark Matrix Self-Emptying Robot Vacuum With 30-Day Dock for
Shark Matrix Self-Emptying Robot Vacuum With 30-Day Dock
4.3 out of 5 stars
stars382 ratings184 reviews
  1. 5 stars70% (269)
  2. 4 stars10% (40)
  3. 3 stars5% (19)
  4. 2 stars3% (13)
  5. 1 star11% (41)

Member photos

Sort by |
Showing 111-120 of 184 reviews
May 6, 2025
Mike
5 out of 5 stars review

Verified Purchase

IRobot

Does its job

Helpful?6RDU7P1FSUH413608113152
Dec 26, 2024
SherBear
5 out of 5 stars review

Verified Purchase

This vacuum is a God send for us we love it.

Shark Vacuum

Helpful?6RDU7P1FSUH413608113152
Apr 16, 2025
Lucky2
5 out of 5 stars review

Verified Purchase

SHARK

WORKS GREAT

Helpful?6RDU7P1FSUH413608113152
Jan 7, 2025
Seroj5
5 out of 5 stars review

Verified Purchase

Good vac

Good vac

Helpful?6RDU7P1FSUH413608113152
Apr 12, 2025
Jdavidb31
5 out of 5 stars review

Verified Purchase

Great vacuum

Great

Helpful?6RDU7P1FSUH413608113152
Jan 19, 2025
Mary
4 out of 5 stars review

Verified Purchase

I recommend this shark.

Is good 👍 product.

Helpful?6RDU7P1FSUH413608113152
Mar 26, 2025
Jeff
5 out of 5 stars review

Verified Purchase

Amazing for the price

Amazing for the price

Helpful?6RDU7P1FSUH413608113152
Jan 11, 2025
Ju
5 out of 5 stars review

Verified Purchase

Shark

Love this cleaner

Helpful?6RDU7P1FSUH413608113152
Apr 3, 2025
Chris
5 out of 5 stars review

Verified Purchase

This thing runs circles around my old Roomba 960

Exceeded expectations

Helpful?6RDU7P1FSUH413608113152
Dec 24, 2024
Amanda
3 out of 5 stars review

I bought this vacuum to replace my old Shark. It does clean very well and gets the job done. I do need to try and understand the gridding in this vacuum. It seems to go in the same spots every time and not getting other areas. The white thing on the top gets in the way of going under the furniture now and it has a weird clicking noise. I did buy the extended warrenty so I will give it a shot. I do miss my old shark and regret not getting something more similar to my old one. Thought this Shark would be more beneficial since it is self cleaning (which by the way is very loud).

Helpful?6RDU7P1FSUH413608113152
reply from SharkNinja Product Expert

Hi Amanda, Thank you for sharing your detailed feedback about the Shark Matrix Self-Emptying Robot Vacuum. We’re happy to hear it’s cleaning well, but we’re sorry to learn about the challenges with its navigation, the noise level, and its compatibility with your furniture. We understand how important these features are, especially when transitioning from a model you loved. Regarding the gridding and navigation, you might want to check if the Precision Home Mapping feature is fully optimized, as it allows the vacuum to cover all areas systematically. If the clicking noise persists or the self-cleaning function seems unusually loud, our Customer Service team can assist with troubleshooting. Please don’t hesitate to reach out to us at 1-888-228-5531. We’d love to help ensure you’re getting the best possible experience from your Shark vacuum. Kind regards, Shark Clean