Directions were easy to follow. This is my first EcoTank and I already prefer it to the old ink cartridges because the tank was so simple to fill. Copies print out quickly and are good quality. Since I made the choice to save money by not getting the printer that did 2-sided copies, I print multiple pages on one sheet whenever possible to save paper.

This printer is pure garbage. I printed a 42 page document that took 38 minutes to print. The printer crashed twice during the print and forced me to restart my computer and print again. It took nearly 30 minutes to setup, would only find the WiFi after shutting down the software and restarting several times (even thought the printer could find it with no problem.)

This is the 3rd EcoTank printer I've purchased over the years and they've all been good. The reason I marked this down a few stars is because getting the warranty set up was really bad. When I registered the printer on Epson's website, it told me the warranty had already expired the previous month. After multiple emails and phone calls, it appears Sam's had these printers in the warehouse so long that the warranty was no longer valid, even though it was supposed to be for two years from date of purchase. I had to send photos of the printer, serial number and the receipt to Epson and supposedly they are going to renew the warranty....fingers crossed. I won't know for several days. The printer itself is great, but Sam's fell short by keeping these for so long making the registration process pretty frustrating.

Wish it had a paper tray. I like Eco Tank vs print cartridges.

What I've used so far is great

Quick set up. Tank filling is so easy. I love not buying those prohibitively expensive cartridges.

Nice printer for home use!

customer support

This is my second purchase of this printer. One for office and one for home. Love everything about it. I used to be an HP only fan, then Brother, til I met Epson Ecotank. The ink lasts and lasts. No more HP expensive cartridges or crazy cartridge subscriptions. No more Brother expensive laser cartridges replacements. I found nothing complicated with the setup. For the Cricut people, this printer does great print and cut as well as stickers!

My first Epson. I purchased from Sam's Club 2 weeks ago. It is smallish and lightweight. My HP is much sturdier, larger, more options, and $50 less. I am surprised at the tall price for his little printer. It's Epson's newest however the $199 price should be $125 or so. Remember with these EcoTanks you are paying upfront for the ink. This machine is lightweight home use only. The screen is ridiculously SMALL! The ink supply that came with this machine is ample. Extra black included. Very easy to set up with the exception of wifi, nearly impossible. I have printed Cricut stickers with ease because of the rear feed (there is no paper tray). Must use the printer dialog box to change settings. Other than the high price of the printer, it's good. For this price I would not buy this one again and I may end up returning it for something larger and heavier duty.