So far, it's been great having this refrigerator. It's been a couple months and everything is working fine.

This fridge only lasted 4 years and 2 months. The warranty is only 12 months for parts and labour. It is time for a new fridge (definitely a different brand this time). Will not recommend.

HORRIBLE fridge. Died after just two years. Do not buy this product. Samsung should not be in the appliance game and their warranty of 12 months sucks.

Use the water dispenser and auto fill pitcher constantly, great feature!

Ice cube tray.... Is it the beginning of the end? We spent a lot of money to have water just pouring into the ice cube container, not the tray!

We've had 2 Samsung refrigerators. Never again. After multiple ice maker replacements, it still doesn't work. Found out through a Facebook group action is going to be taken because it happens to most of their refrigerators with ice makers

Don't buy this fridge, it has dependability issues. I'm not reviewing the service, but If the fridge was dependable, you wouldn't have to worry about their terrible service team. We've had the fridge for 3 years and the compressor started making noise. Ok, 3 weeks later after one reschedule, the guy replaced the compressor with a defective compressor and 1 hour later, it was like having a lawnmower running in the garage. Not sure if this will ever get resolved

The front lower part of the fridge (frame surrounding the 2 compartments) is so hot that you can’t touch it longer than 1-2 seconds for fear of burns. I’ve never experienced this before and consider it a safety hazard, particularly, with my younger grandchildren. It also impacts the ability of the freezer side to produce ice. I have to keep a cooler in the kitchen just to have any ice. Other dw I had kept breaking and I had to always wait on parts. Only 3 years old. I got rid of it and purchased a different brand. I’ve had nothing but problems with all of my Samsung appliances. What a huge disappointment. I guess my stove will be next.

[This review was collected as part of a promotion.] I recently purchased the Samsung Bespoke 4-Door Flex Counter Depth 23 cu-ft Refrigerator with changeable door panels, and I must say, I am absolutely in love with it! This refrigerator offers a wide range of features that make it stand out from the crowd. One of the standout features of this refrigerator is the Beverage Center, which gives you the option to choose from an internal dispenser or a built-in AutoFill Water Pitcher. This means that you can easily access refreshingly cold water in two convenient ways. I also appreciate the Dual Ice Maker, which allows you to get ice in two different forms: cubed or Ice Bites. This provides flexibility and convenience when it comes to serving drinks or making frozen treats. The FlexZone feature is another highlight of this refrigerator. It allows you to customize the lower-right storage space to be either a refrigerator or a freezer, thanks to its five adjustable temperature settings. This versatility is perfect for accommodating different storage needs. In terms of design, the Samsung Bespoke 4-Door Flex Refrigerator offers color customization with its interchangeable door panels. With a choice of 11 colors and two finishes, you can create a fridge that perfectly matches your style and complements your kitchen decor. The UV Deodorizer is another great feature that keeps the air in the fridge fresh day after day, thanks to its built-in deodorizing filter. This ensures that your food stays fresh and odor-free. I also appreciate the SmartThings AI Energy Mode, which helps reduce energy consumption and save money. With this feature, you can easily monitor and control your refrigerator's energy usage using your Android or iOS device, as long as you have a Wi-Fi connection and a Samsung account. The Slide-in Shelf design is a practical feature that allows for easy storage of tall items, making organization a breeze. Additionally, the Triple Cooling system ensures precise temperature and humidity controls in all three zones, helping to keep your food fresher for longer. Not only is the Samsung Bespoke 4-Door Flex Refrigerator packed with impressive features, but it is also ENERGY STAR Certified, making it eco-friendly and energy-efficient. This is a great bonus for those who are conscious about their environmental impact. Overall, I highly recommend the Samsung Bespoke 4-Door Flex Counter Depth 23 cu-ft Refrigerator. It offers a stylish design, customizable features, and advanced technology that enhances convenience and energy efficiency. It's definitely a worthwhile investment for any modern kitchen.

[This review was collected as part of a promotion.] My whole family seems to really like this refrigerator. I never knew what an important part of our house this product was until we changed what we had! I’ll go step by step with pros and cons based off my/our opinion on this! SmartThings App : I am the only one in the house with the app. It is easy to use and convenient if you need to change the flex zone or lighting/ice options. I was able to adjust what time I’d like the lighting to be dimmed at night when opening the fridge, which I think is a nice feature. Another considerate option is to not make ice at night, which isn’t very loud anyways but, I turned it on because it seems to make too much ice that the tray gets too full. You don’t need the app to change the flex zone, so in general it’s not really needed. I have young children and they like to leave our fridge open for longer than it should be and the app alerts me if this is done and also alerts me if the door is closed. The door app I’m not sure if I’d rate as a pro or con but mostly pro I suppose so it’s never accidentally left open! Capacity: Overall I have no complaint about capacity. Pro is the Flexzone’s ability to not just be a freezer. My toddler wouldn’t be able to reach the top fridge so we turned that into his own “baby fridge”. So for him this was world changing to have his own little fridge to himself. For me I’ll just change it back to a freezer if needed. Beverage Center : I think the beverage center is so snazzy and helpful! It enhances the capacity to hold more and provides more options! Dual Ice Maker : So this is more of a pro, I love that there’s two kinds of ice and ice bits are great. It does get overly full and when you scoop it out, it tends to fall in the back which a con. This should be able to be adjusted to make less ice. I don’t even want to know how much ice has already fallen behind it. Fingerprint resistant stainless: My real only con on this fridge. By having little ones this happens often. So it does sort of have less fingerprint marks but they still are prevalent. I’m hoping if we change the door panels to a different color this might be a better option. The fridge does clean up easy enough though. This isn’t a big enough deal to not recommend. A big pro in my eyes and something noticeable about this fridge is how it doesn’t have door handles, I believe that makes it look so sleek and modern. Overall love this