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Customer reviews for Brother TN730 Standard-Yield Toner, Black for
Brother TN730 Standard-Yield Toner, Black
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3.9 out of 5 stars
stars
276 ratings237 reviews
  1. 5 stars63% (175)
  2. 4 stars8% (21)
  3. 3 stars3% (8)
  4. 2 stars7% (19)
  5. 1 star19% (53)
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Showing 141-150 of 237 reviews
Apr 18, 2025
disappointed
1 out of 5 stars review

Disappointing performance!

We have been using the same Brother printer for several years and have no issues with the machine's performance. We normally use the TN-760 cartridges. This time we ordered a TN730. It has been installed for 9 days and is already giving a low toner indication. We understand that how much toner is used per page determines how many pages it will print, but this is unacceptable for the amount of money charged. There's not near enough toner in the cartridge to justify the cost.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
Dec 5, 2023
DanB
1 out of 5 stars review

Worked briefly. Then stopped early in toner life

This toner worked for a while. Then we got a printer jam. I removed the cartridge while fixing the jam. When I put it back in, the printer stopped working saying that the cartridge isn't a legitimate Brother toner cartridge. I bought it new and it is in fact from Brother. It's just really frustrating.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service

We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

Jun 13, 2020
PrinterCustome
2 out of 5 stars review

Toner empty after 380 pages

The prints were clean, and without streaks or other ink artifacts. However, the number of pages we were able to print from a new cartridge was surprisingly low. Here's our notification log: 1 Replace Toner Page : 380 2 Toner Low Page : 360 We will try the TN-760 next.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Customer Service

Hi, We are sorry that you are experiencing issues with the toner cartridge not meeting your expectation. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge.

Jul 12, 2020
frustrated1234
1 out of 5 stars review

Yield is far below advertised.

I print the equivalent of 4 lines of text on a page, 12pt font. WAY less than an average full page of text. Starter cartridge (Prints 500 pages!) gave low print warning at 425 pages. If I were printing full pages, I'd have been out long ago. Very disappointing. No better yield than my 15 year old inkjet. What IS the ISO standard printed page? 3 lines?

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Customer Service

Hi, We can understand your disappointment with ink yield. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Click the link below ISO standards. https://help.brother-usa.com/app/answers/detail/a_id/141448

Feb 15, 2021
Chris
2 out of 5 stars review

Great Printer Poor Toner Value

The printer is high quality but I as others am not impressed with the toner yield despite the ISO disclaimer. I've printed 494 pages with an 18% yield. Hardly toner heavy. I've purchased a high yield cartridge to give this another try, but this machine may be to expensive to retain with this cost per print.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
Apr 1, 2021
Daniel
2 out of 5 stars review

All the reviews here say the same thing

Brother, you make an excellent product, so you should just be honest and stand by it. I don't understand why you feel the need to mislead your customers with a toner yield estimate that is nowhere near what anybody gets in real life. Feel free to paste your boilerplate response below.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service

We understand that you are unhappy with the page yield of the Brother TN-730 toner cartridge and we'd like to help. The Brother TN-730 toner cartridge yields approximately 1,200 pages based on the ISO/IEC 19752 testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content. Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage will use much more toner and, naturally, will shorten the life of the toner cartridge. For more information, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support

Jun 14, 2021
phik
1 out of 5 stars review

Great printer. Toner will not last what's quoted.

My printer didn't make it to 400 pages. I printed A4 and Letter documents and almost no graphics or images. Most of the time I set the printer to its lowest dpi setting. Great printer, but halve the promised/expected number of printed pages per cartridge.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service.

We are sorry that you are unhappy with your cartridge purchase. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.

Aug 19, 2020
Researchingotherprinters
1 out of 5 stars review

Very misleading claims about page yield

I bought a toner cartridge in late June. I already have to replace the cartridge. During the SEVEN WEEKS that I used the now spent cartridge, I did not print a high volume of pages. I didn't use large fonts or graphics. So please, Brother, don't bother sending me that boilerplate excuse about ISO standards. Make a better product.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Customer Service

Hi, we are sorry that you are unhappy with your cartridge purchase. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security. If you have any questions about your Genuine cartridge, please contact Brother customer service at 1-877-276-8437.

Apr 19, 2023
vbinMN
5 out of 5 stars review

Happily Printing

The reason I chose a laser printer this time is that I don't print very often. It works very well and it works when I need it. I had only used inkjet printers before and it was so frustrating to not be able to print because the ink dried out or something was clogged. I tried different brands but they all did that. I'm happy now.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
Dec 1, 2021
frustratedjunkprinter
1 out of 5 stars review

Only half

I have checked and absolutely confirmed that I have a genuine toner cartridge from Brother. Using the web interface under the Maintenance Information tab, my HL-L2390DW current page counter is at 979, with an average coverage of 7.21% per print. I used the "trial" toner cartridge that came with my printer, then purchased a single genuine Brother toner when it had to be replaced, thus, my "last 10 errors" reported are my current toner low, and the previous after my trial toner. Error History(last 10 errors) 1 Toner Low Page : 925 2 Toner Low Page : 269 This is clear evidence that this model toner barely lasted half of it's posted capacity, with minimal usage and very low print coverage. And now I'm stuck with it unless I replace the printer, which I fully intend on doing with another brand. Will NOT recommend Brother products, absolute ripoff.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service.

Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.