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Customer reviews for Brother TN730 Standard-Yield Toner, Black for
Brother TN730 Standard-Yield Toner, Black
3.9 out of 5 stars
stars275 ratings236 reviews
  1. 5 stars64% (175)
  2. 4 stars7% (20)
  3. 3 stars3% (8)
  4. 2 stars7% (19)
  5. 1 star19% (53)
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Showing 131-140 of 236 reviews
Apr 1, 2021
Daniel
2 out of 5 stars review

All the reviews here say the same thing

Brother, you make an excellent product, so you should just be honest and stand by it. I don't understand why you feel the need to mislead your customers with a toner yield estimate that is nowhere near what anybody gets in real life. Feel free to paste your boilerplate response below.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service

We understand that you are unhappy with the page yield of the Brother TN-730 toner cartridge and we'd like to help. The Brother TN-730 toner cartridge yields approximately 1,200 pages based on the ISO/IEC 19752 testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content. Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage will use much more toner and, naturally, will shorten the life of the toner cartridge. For more information, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support

Jan 8, 2022
Anne
3 out of 5 stars review

Disappointed

I bought the laser printer because I'd had bad experience with ink jets. The printer itself was relatively inexpensive. It has worked well, produces nice printouts, had a nice scanning feature, works well as a wireless machine, and is reliable. My disappointment came with the low number of overall printouts before the toner ran out. These cartridges do NOT seem to last as long as the manufacturer claims (I have seen numerous reviews that confirm this). The lower cost of the printer is made up for in the cost of the printer cartridges. I can't fault the company for recouping the loss in the reduced price of the printer, but would prefer they were more forthcoming about the actual page yield per cartridge.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service.

Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge.

Sep 18, 2018
Karen
4 out of 5 stars review

Metal frame change out

This cartridge is real easy to change. However, and it is a big HOWEVER, there is a metal frame that comes off of the OLD cartridge and gets attached to the NEW cartridge. So, don't throw away the entire piece. (It took me about 20 minutes to figure out why the NEW cartridge was not printing/fitting.

Review from walmart.com
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Feb 15, 2021
Chris
2 out of 5 stars review

Great Printer Poor Toner Value

The printer is high quality but I as others am not impressed with the toner yield despite the ISO disclaimer. I've printed 494 pages with an 18% yield. Hardly toner heavy. I've purchased a high yield cartridge to give this another try, but this machine may be to expensive to retain with this cost per print.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
Oct 21, 2020
Kate
1 out of 5 stars review

Lasts Way Less than 1200 pages

I concur with everyone else. Shocked to be buying my second toner cartridge in 5 months and I print no more than 100 a month maximum and no large print jobs. Even use the "save toner" setting when printing. Very disappointing because the printer is perfectly functional for my personal home use.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Customer Service

Hello, we are sorry to hear the Brother TN730 toner cartridge did last as expected. We'd like to help. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support

Jul 10, 2020
Joan N
2 out of 5 stars review

Does not print 1200 pages

I was so excited when I bought my TN 730 because I thought I would be able to print 1200 pages. It printed less than half that amount. I could use the money I spent buying toner to buy another printer. I believe that the company should stop telling us how many pages we can print with the toner.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Customer Service

Hi, We are sorry to hear the ink did not last as expected. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support

Mar 15, 2020
New_BRO_Owner
1 out of 5 stars review

L2395DW Printer Disappointment

I am very disillusioned with this L2395DW printer experience that requires such expensive accessories. I agree with other one-star reviews here---disappointment. I had an HP ink cartridge color printer prior to this one, and I am going to invest in another HP and stop using this Brother, which I only purchased five months ago on 10/02/19. I'll be bankrupt buying accessories for the print capacity this printer has. HP printers are much more reliable and affordable.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Customer Service

Hi, We regret to learn of your disappointment concerning our printer ink cartridges. Our customer support is on stand-by to further assist you to resolve this matter quickly via Email or Live Chat: https://support.brother.com/g/b/countrytop.aspx?c=us&lang=en

May 9, 2021
Mikerhonda
1 out of 5 stars review

TN730 Cartridge

Bought the Brother HL-L230DW on the advise of a friend and so far the printer has been great. What is not great is the TN730 cartridge...just started getting a Low Toner warning but according to the page counter on the printer I've only printed 153 pages yet the specs say that I should get 2000 pages. Even if I got 1000 pages I'd feel pretty good about the cartridge but 153 pages is just stupid...I might as well kept my inkjet printer at that rate. C'mon Brother...you can do better than this.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service

We understand that you are unhappy with the page yield of the Brother TN-730 toner cartridge and we'd like to help. The TN-730 toner cartridge yields approximately 1,200 pages based on the ISO/IEC 19752 testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content. Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage will use much more toner and, naturally, will shorten the life of the toner cartridge. If you feel that you have printed less pages than advertised, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support

Jun 26, 2021
GottaBeKiddingMe
1 out of 5 stars review

Toner empty after just 532 pages

I purchased a multifunction printer and was surprised to see that after just 532 pages of printing, I was completely out of toner. The TN-730 advertises 1,200 pages per ISO Standards. However, ISO Standards are based on filling up only 5% of the page, which is the equivalent of a short email. So if you are printing anything that covers more than 5% of the page, you will likely get only 40% of the advertised page yield. Also, after a few changes of toner, some printers will require the additional purchase of a drum unit. These facts need to be disclosed to consumers so that they get fair value for money when purchasing your products. It is not fair to consumers to set expectations that will not be met. Treat your customers with respect and give them a decent value for the money they spend purchasing your products.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service.

We are sorry that you are unhappy with your cartridge purchase. Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.

Feb 4, 2023
chuck
5 out of 5 stars review

A new printer user

As a new computer and printer user i now seem to have all kinds of information available. It's a little overwhelming. So far I have found my printer easy to use and the web site while a little confusing ultimately let me order the 730 toner cartridge I wanted, which was delivered promptly. Overall this has been a good experience

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749