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Customer reviews for Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal. for
Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal.
4.3 out of 5 stars
stars
815 ratings375 reviews
  1. 5 stars73% (591)
  2. 4 stars12% (94)
  3. 3 stars3% (28)
  4. 2 stars3% (23)
  5. 1 star10% (79)

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Showing 1-10 of 375 reviews
Jun 28, 2021
Reviewer name: ApacheStar
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best trash can ever

After 15+ years I finally decided to get a new set from Sam’s club. My original NineStar kitchen (2) trashcans (one for a friend) were also purchased from Sam’s that long ago. The lid is still opening fine but it no longer closes unless I tap it then it’ll go down on its own. So I gave that to my mom and I purchased this new set. Works great, I love that this new one has a wider opening, makes it easier to put things in there. And the little one mimics the original style lid used on the old version kitchen size trashcan. It’s adorable and a good size for an office which is where I use it. Plenty of room in both!

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hello ApacheStar, Thank you for your review and for making another purchase! We are so glad you’re enjoying your trash can!  Should you need further assistance, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be more than happy to assist! -Nine Stars Group

Sep 28, 2021
Reviewer name: Krystal W
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value for the quality you are getting!

Five stars all the way for the value alone! You can’t beat this price for both cans. They work almost too well considering the sensor goes off any time I get near one. I have four now in my home and don’t regret purchasing a single one.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hello Krystal W, Thank you for your review! We are so glad you’re enjoying your trash can!  Should you need further assistance, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be more than happy to assist! -Nine Stars Group

Jun 17, 2025
Reviewer name: Lhgolden
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great sensor cans at great price.

Great trash cans. The sensor lid works great. So much nicer than the step on lid release. The inside rim holds the bag in place.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Thanks for the great feedback! We're so glad you're enjoying the sensor lid and design features—it’s all about making clean-up easier and more hygienic. If you ever have questions or need anything, feel free to visit our website. We’re here to keep things clean, smart, and seamless!

Jan 7, 2026
Reviewer name: George
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Trash Cans

Love both of these trash cans. I would recommend them to everyone. I love how they open when you wave your hand and then they close on their own. Thinking of buying more for more rooms as I really like how convenient they are.

Review from walmart.com
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Oct 31, 2026
Reviewer name: Kyle
5 out of 5 stars
5 out of 5 stars review

I've had no problems and they both preform there function perfectly. The sensors is very responsive and both are easy to clean. I think the price is great and adds a modern convenient feel for a trash can.

Helpful?3KAR33X29Z4P13600362222
Aug 4, 2026
Reviewer name: Patti23
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great BUY

Absolutely don't know why I waited so long. Great sizes ..easy use…love the way they look

Review from walmart.com
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Nov 24, 2017
Reviewer name: wsm32548
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

This is a set of 2. Only had for 2 weeks!!!! The large can's lid has already stopped closing flush. The small can is working great. Unfortunately, I can not return the large can only for replacement. I will have to return the set.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Dear Wsm32548,Thank you for your feedback and purchase.We are sorry you were not satisfied with the unit. The units motion sensor should not have stopped working, this is not normal. The unit can be reset or replaced, if you are interested in a replacement please email our customer service department at info@ninestarsusa,com .-NineStars Customer Service

Oct 16, 2026
Reviewer name: Jasmin
1 out of 5 stars
1 out of 5 stars review

Arrived Damaged NO CUSTOMER SERVICE

1. Item on Sam's Club states 3 day delivery. I recieved this item a week later. 2. Box arrived damaged. When bin was taken out of box, it too was damaged. 3. Note inside box states to call Nine Stars before returning to Store. I called 6 times and NO ONE ANSWERS. 4. No option to return to store for a replacement or store credit. 5. MUST drive to FedEx store to return and WAIT 3-5 days for a refund.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Thank you for sharing your feedback. We sincerely apologize for the delayed delivery, the damaged packaging and product, and the difficulty you experienced when trying to reach our customer service team. This is not the experience we want our customers to have. We understand how frustrating this situation must have been, and we apologize for the inconvenience caused. Your feedback is important to us, and we will use it to help improve our customer service and overall customer experience. Thank you for bringing these concerns to our attention.

Oct 13, 2022
Reviewer name: Kevin
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The name says it all... "TRASH" can

Received this item with a broken battery compartment cover. Annoying, but not the end of the world. Taped it closed and it worked for around 15 minutes before the sensor stopped working. When I returned it to the local store I was told it was the 2nd unit returned that day. Would not recommend.

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reply from Supplier Response

Hello, Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. -Nine Stars Group

Oct 14, 2024
Reviewer name: Terri
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Lid defective - not replaced yet by manufacturer.

Lid to big can does not work. Contacted Manufacturer and still no replacement. Waiting 12 days and not communicating with me on replacing.

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reply from Nine Stars

Hi customer, I kindly urge you to directly contact us ex# 107 to expedite the resolution of this situation. Thank you and have a wonderful day!