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Customer reviews for Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal. for
Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal.
4.4 out of 5 stars
stars809 ratings369 reviews
  1. 5 stars73% (588)
  2. 4 stars12% (94)
  3. 3 stars3% (28)
  4. 2 stars3% (23)
  5. 1 star9% (76)

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Showing 21-30 of 369 reviews
Aug 4, 2017
fireflynites
5 out of 5 stars review

Verified Purchase

Love the convenience

I don't know why I waited so long to get one of these. I had my eye on them but just didn't want to spend the money. I was finally so frustrated with trash cans that don't hold your bags the way they should! Shopping for something to hold the bag until it was full I found this and will never own anything different. The ease of it opening when my hands are full is more convenient than I realized. No nasty trash residue on a push top and the bag stays put and fills to the top. Amazing!

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Dear Fireflyinites,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Jun 18, 2019
Annie
5 out of 5 stars review

Verified Purchase

Trash cand

I’ve only had these for a couple weeks. So far I can say thT I do like them. They were just what I was looking for. Tall one is being used for garbage and smaller one I’m using for recycle of small paper products. That one is a bit small but they march so I’m going to empty often. They both fit nicely in pantry area and look good too.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hello, <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist! <br />-Nine Stars Group

Oct 18, 2016
nosub4944
5 out of 5 stars review

Verified Purchase

Awesome trash can!

Have had this for a month now and this can by far is better then the one I replaced it with. The old sensor trash can was about 8 years old and had a small opening to throw stuff away with. This new Nine Star has wide mouth and much easier to dispose of stuff. Great purchase and value.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Jun 25, 2021
Mary
3 out of 5 stars review

Verified Purchase

Only 3 Stars for the Nine Stars

I purchased two of the 13.2 gallon cans with the smaller cans. The large cans are working great. One of the small cans worked for a few days then quit. The other small can never worked. I called the number listed for assistance, but got a recording and I never received a return call. I will try sending an email message. Hopefully I'll get a response from them.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hi there,<br /><br />We are sorry to hear this. Please contact the manufacturer at www.ninestarsusa.com via the &#34;Contact Us&#34; form for troubleshooting/warranty information. Thank you.

Dec 27, 2016
CAB
4 out of 5 stars review

Verified Purchase

Great features!

I've been using this trashcan for about a month and I'm very pleased. So far I have not had any problems. Would highly recommend it. So easy to use when your hands are full. Just wave it over the sensor and it automatically opens. No fumbling with trying to find the footpedal or opening it with full hands. I'm anxious to see how long the battery and the actual mechanism last.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Aug 20, 2020
Shopper
2 out of 5 stars review

Verified Purchase

Don’t Like

I don’t like these trash cans. The sensor on the tall kitchen can is placed just in front of the lid. When you hover over the sensor, the lid opens, hitting the trash item you’re holding in your hand. I tried to use the small can in the bathroom. I sat it under the vanity to keep it out of the way. This placement doesn’t work because the sensor to open the lid is activated by the shadow from the vanity. This causes the lid to remain open. I moved the smaller van to a different location and it works fine. However, the tall kitchen trash can is just poorly designed. Perhaps I’ll eventually get used to it. Additionally the can seems smaller than my old trash can.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your units. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just submit a "Contact Us” form at www.ninestarsusa.com. Thanks again. <br /><br />-Nine Stars Group

Aug 5, 2024
Meme C
5 out of 5 stars review

Verified Purchase

Puppy proof

Perfect set, nicely priced. We decided on these because our puppy won't stay out of the regular can with a regular lid. They have worked perfectly to deter that behavior because she's scared of it. Also a deciding factor was the batteries, this set actually takes the same size so we were able to buy em at Sam's in bulk. Other sets required different size batteries for each can

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hi Customer , Thank you for your feedback and for taking the time to leave us a five-star review. We appreciate your business and hope to continue servicing your trash can needs. Thank you and have a wonderful day!

Aug 26, 2019
Stad
5 out of 5 stars review

Verified Purchase

Great waste baskets for a great price!

I had considered buying a single 13 gallon one but just wouldn’t pull the trigger. It was difficult to spend the money for a simple convenience. When this set came up I knew I was going to buy it. We use the small one for our half bath and it works great! No more dog snooping in the garbage . Now he gets a gentle “pop” in the nose when he tries. He makes this bathroom and the pantry look so much nicer.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hello, <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist! <br />-Nine Stars Group

Jul 11, 2024
Theresa H
5 out of 5 stars review

Verified Purchase

Such a great deal I bought 2

I needed to get a new touchless garbage can as my other one was losing its power even after replacing batteries. The added bonus of a smaller one for the bathroom & it was on sale was sale. I just couldn’t pass up this deal. When I received it I was really impressed. I decided to order another set.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hi Theresa H, Thank you so much for your kind words! We&#39;re thrilled to hear that you&#39;re enjoying your automatic trash can and that it&#39;s making life a little easier. &#x1f60a; We designed it to be both convenient and hygienic, so it’s great to know it&#39;s hitting the mark for you. If you ever have any questions or need support in the future, we’re just a message away at info&#64;ninestarsusa.com. Thanks again for choosing us! -Nine Stars Group

Aug 26, 2019
Apey
4 out of 5 stars review

Verified Purchase

Great look and functionality

If this review was just for the big one, I would give it 5 stars. The tall garbage can works great and looks great. I love it. The small one looks great. It doesn’t do to well with the sensor. It stays open or won’t at all. Still works as a standard garbage cans.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info@ninestarsusa.com. <br />-Nine Stars Group