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Customer reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave for
Samsung 2.1 cu. ft. Over-the-Range Microwave
4.3 out of 5 stars
stars250 ratings249 reviews
  1. 5 stars71% (178)
  2. 4 stars12% (30)
  3. 3 stars6% (14)
  4. 2 stars1% (3)
  5. 1 star10% (25)

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Showing 191-200 of 249 reviews
Oct 1, 2024
Happy with my choice
5 out of 5 stars review

Excellent replacement

[This review was collected as part of a promotion.] I purchased this microwave about 4 months ago and I love it! I was over the models that had a handle, because old or new there were issues. After researching all the different sizes, models, and prices I settled on this one! The ease of usage and the sleek modern design are positives. Everyone that comes into my home loves it! The addition of this model supersedes the previous model bought less than a year ago. I am grateful that the handle broke!

Review from Samsung US
Helpful?7525W0RVSGST13599971107
Jun 6, 2024
BigEDadddy
3 out of 5 stars review

Neat microwave but misses the mark

[This review was collected as part of a promotion.] I like the integration with my Samsung range. It is really neat how when I turn on the range it turns on the microwave vent fan. The color is nice and goes well with the kitchen. The buttons on the front are really sleek. The microwave door does not always close. This causes it to act like it is starting even though the cook request is complete. So you have to shut it and then push the top right corner to make sure the door is closed. The glass turn table is extremely difficult to line up. So it makes a scratching sound that make it sound like it is going to break. The defrost options does not include a timed defrost. It only defrosts by weight. Overall, it’s a decent microwave but not built up to Samsung’s standards

Review from The Insiders
Helpful?7525W0RVSGST13599971107
reply from Samsung Care

Greetings! It's great to hear that you're enjoying the integration features of your Samsung range and microwave, as well as the sleek design and color that complements your kitchen. However, I understand the frustration you're experiencing with some aspects of the microwave. I have shared a Samsung link below that can help with your experience. Microwave turns on by itself: https://www.samsung.com/us/support/troubleshooting/TSG01001966 If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147223641 to help our team pull up your information. Leo

Oct 2, 2024
NWD3
5 out of 5 stars review

Out with the Old, In with the New!

[This review was collected as part of a promotion.] I bought this a few months ago and I'm so glad I did. After buying a Samsung refrigerator and loving it, I thought this would be the next logical step. My original unit went out and it was time for a new one, the price was fair, instructions were clear and easy to follow.

Review from Samsung US
Helpful?7525W0RVSGST13599971107
Sep 30, 2024
CFESATechinVB
3 out of 5 stars review

Nice Microwave when it actually works.

I bought this microwave around May 31st. to replace my old Samsung one that I had for about 7-8 years. I Loved it as it worked great, has a large capacity and can be somewhat controlled by mt Alexa. I would give it 5 stars if it would keep working but it has nor kept working. I am now waiting for my second repair for the exact same problem,which is, the unit goes completely down. No display so it is dead. This has become quite frustrating as it isn't even 6 months old and it had done it twice. I would rather, at this point, have it replaced with a new one but instead it is going to be repaired. Hopefully this time it stays running and is not a constant 2 month issue. I have a lot of Samsung products in my home and have always recommended Samsung to my family/friends but this model I likely would not.

Review from Samsung US
Helpful?7525W0RVSGST13599971107
reply from SEA Care

Hi there, Thank you for your continued trust in Samsung products and for sharing your thoughts about the Samsung microwave. I understand how frustrating it must be to experience repeated interruptions, especially with such a new unit. We want to ensure that your Microwave provides the reliable performance you've come to expect from Samsung. Your description of the Microwave losing power, with no display, suggests a technical issue that shouldn't recur, especially after repairs. I appreciate your patience during this process and understand your preference for a replacement rather than multiple repairs. To explore further options, including potential replacement or continued support, please visit our Samsung Support page for guidance: Samsung Support. For your reference, information on power or display troubleshooting. We're here to assist in making sure this experience improves, and we look forward to helping you get the most out of your Microwave. Please see page 31 under the "There is no power to the oven." section for additional steps to getting the unit back on track. Manual https://downloadcenter.samsung.com/content/UM/202402/20240227133717890/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf The link below will guide you in ensuring your Microwave operates properly. Please follow the instructions that best fit your situation and learn more by checking the hyperlinks. Samsung microwave does not turn on or turns off by itself https://www.samsung.com/us/support/troubleshooting/TSG01001964/ Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed https://www.samsung.com/us/support/troubleshooting/TSG01110183/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147568729) to help our team gather your information. Have a great day. ^Charles

Jan 10, 2025
NYCLES
1 out of 5 stars review

Awful keypad

It's hard to believe but the keypads for this "Smart unit" are NOT BACKLIT. Only the clock is backlit. You need kitchen lights to be able to see the numbers. Our previous unit was excellent; it included a keypad you could read any time because it was backlit. It is now installed and cannot be returned. We call the store and Samsung--no way to return/upgrade

Review from Samsung US
Helpful?7525W0RVSGST13599971107
reply from SEA Care

Hi there, Thank you very much for your observation of our microwave. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-

May 16, 2024
beautybrite1
5 out of 5 stars review

Sleek Microwave

[This review was collected as part of a promotion.] We moved almost a year ago and I have been slowly upgrading our appliances! We already love Samsung, so it was only fitting to switch our microwave to Samsung! The microwave was the last appliance to be upgraded and it looks beautiful! Since we use our microwave daily, I knew I wanted a reliable appliance! I chose the Samsung Over-the-Range Microwave in Matte Black Steel! I already use the SmartThings app, so connecting the microwave was so easy! The Samsung Microwave features: LED Display, Glass Touch Controls, SmartThings Cooking, and Ceramic Enamel Interior! The Microwave also offers a kitchen timer, +30 seconds, SensorCook, Auto Cook, Keep Warm, and Defrost! Compared to our old microwave, this is a huge upgrade! I adore the Wi-Fi Connectivity, Voice-Enabled, Clock (12 hr/24 hr) with Daylight Savings Time Adjustment, Reminder End Signal, LED Cooktop Lighting, Halogen Interior Lighting, Vent Fan Control: On/Off/DelayOff, Sound On/Off, and Eco Mode! Learning the Samsung Microwave looks to be straight forward. We are so grateful and excited for our new microwave!

Review from The Insiders
Helpful?7525W0RVSGST13599971107
Feb 10, 2025
Patty
1 out of 5 stars review

Model sucks for sure

This microwave was included in my new home. When cooking something over 3 minutes the left side of the microwave steams up on the outside and goes up on the left cupboard door above the microwave steaming up and that will warp or otherwise damage the cupboard. The Samsung warranty is not worth the paper it's written on as techs have been out and have seen what it does and says that's normal. Too throw steam out and warp the upper cupboard. OMG, really? Don't buy it.

Review from Samsung US
Helpful?7525W0RVSGST13599971107
reply from SEA Care

Hello Patty, We understand how you feel about your microwave letting out steam. we're here to help. Steam can accumulate when you operate the oven when humidity is high and in no way indicates microwave leakage. Wipe with a soft cloth if steam accumulates inside or outside the oven door. We would love to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148388031) to help our team pull up your information when you message us. Thank you. -Kimberly

Jun 5, 2024
louis115
5 out of 5 stars review

Samsung Matte Black steel

[This review was collected as part of a promotion.] This is a very nice microwave. Its looks are sleek and modern. I had to blur some parts of the pictures to hide my messy kitchen. It complements my samsung range, fridge and dishwasher. Its really powerful, heats up food quickly and is pretty quiet. I haven't had a chance to test out the smart features yet but I'm looking forward to it. Update: The smartthings app is really ease to use. I have a number of other things connected in my home. The capacity of the microwave is large, I can fit a large bowl inside. The voice control is novel, but I dont see using it much. I like the different speed settings on the exhaust fan.

Review from The Insiders
Helpful?7525W0RVSGST13599971107
Jan 2, 2025
Mel Loves Samsung
5 out of 5 stars review

Pretty Microwave

[This review was collected as part of a promotion.] I think I bought this microwave mainly because it was cute~ LOL. It's pretty functional and does what it's supposed to do. I'm discovering something about it just about every time i use it. Need to read up on the directions though.

Review from Samsung US
Helpful?7525W0RVSGST13599971107
May 21, 2024
Belials
5 out of 5 stars review

Awesome microwave

[This review was collected as part of a promotion.] The new ME21DG6300MTAA Samsung microwave has been amazing. I actually did the install myself because I wasn't available during the delivery time. The install overall was pretty easy, although a few different points could have used a little more clarification. In the end, I got it installed and it looks amazing (especially over my Samsung stove). The microwave design is super slick with the handle being a groove to put your hand in, and all the buttons being touch sensitive on the front. It may sound a little silly but one of my favorite features of the microwave is the LED light underneath it. It has a high and low mode and both put out the perfect amount of light. I personally love to leave my microwave light on at night, so while it's silly I really enjoy it. I've since given the "Auto Cook" mode a test and I was really impressed. I put in a cup of quinoa and two cups of water in a container and told the microwave that's what I was cooking. About fifteen minutes later it was done and the quinoa was perfectly cooked without being soggy or waterlogged. Friends and family have made plenty of positive comments regarding the design / aesthetics as well as the function.

Review from The Insiders
Helpful?7525W0RVSGST13599971107