I bought this two weeks ago, and it was installed to days ago. So far, I have found it to be a wonderful microwave, however, when I tried to use Auto Cook to soften some butter, I couldn't get it to work. The book was no help. I ended up guessing at the seconds needed, like I used to do on my old "Stupid" microwave. Also, when trying to add my microwave to the SmartThings app, it has not progressed through the final step. It stopped saying, "Almost there! Your microwave is being added to SmartThings.

[This review was collected as part of a promotion.] This is an amazing product. This is my first time ever having a microwave that has built in WiFi. This made the experience so much easier to use. I did not have to worry about setting the time because of this. It also took away the need to read the manual after it was setup because everything you needed to know was a part of the WiFi experience. It gives you tips on how to cook certain foods. It also seems that it won’t let you over cook the food either. An example of this is when I went to heat up a honey bun. I accidentally left it in the microwave for 30 seconds. Usually I have to set it for 10 seconds or it will come out the microwave hard as a rock. This microwave had it heated to perfection. I would give this microwave a 10/10.

[This review was collected as part of a promotion.] We love our new microwave. I was able to install it myself relatively easily. I pulled out the old microwave, I used the new template and my wife and I were able to drop it right in. The microwave work well and looks great. No issues at all.

[This review was collected as part of a promotion.] When I was shopping for new appliances I thought I didn’t care much about the microwave. A microwave is a microwave, right? As long as I can reheat the occasional leftovers and pop some popcorn, who cares about bells and whistles. So I didn’t even necessarily choose this — it just came with the rest of my Samsung appliances. But wow. I didn’t know it was possible for a microwave to intuitively heat leftovers so that the outside and inside of the plate cook at the same pace. This microwave does it with a couple quick auto-setting choices. No guesswork on how many minutes at what power. I don’t think I’ve EVER successfully used the automatic settings successfully in a microwave before now. It’s seriously impressive. I’m also told you can bake a cake in this thing, which I actually believe (though I haven’t tested this claim, because I also got an excellent new Samsung oven). Overall, I’m exceptionally pleased!

Was the worst microwave I own. Heat element doesn't work to heat properly. Went through techs which they couldn't figure the issue. They had to reach samsung online about codes which was weird because they she have some idea what the issue is. I really not consider samsung since they're support is never helpful. Only last about a month and half. Get a protection plan of you want to shoot your luck because it has alot issues

[This review was collected as part of a promotion.] Seems like an intuitive microwave. Still dont understand how to select options to reheat specific foods, the menu is there, but everytime i try to input the numbers it doesnt accept. Maybe theyre all under 1 of 3 reheat umbrellas? But overall been a good microwave.

[This review was collected as part of a promotion.] I'm really happy with my new microwave. I already own a Samsung refrigerator, which has been working great, so I decided to stick with the same brand. The menu buttons are user-friendly, and the microwave performs really well. Its sleek appearance gives my kitchen a modern look, especially since my previous microwave was over 15 years old and outdated.

[This review was collected as part of a promotion.] We bought this about a month ago after our previous microwave completely fell apart. So far, we love it! It looks very sleek and I appreciate being able to sync it to my phone so that I can turn off the sound on it. I also love that there isn't a handle on the outside of the door (this is what broke on our previous one). The inside is pretty large and is easy to keep clean, especially because the interior is a dark blue so it doesn't show food splatter quite as easily. Definitely recommend if you want a microwave that works well, but also looks super nice!

It's hard to believe but the keypads for this "Smart unit" are NOT BACKLIT. Only the clock is backlit. You need kitchen lights to be able to see the numbers. Our previous unit was excellent; it included a keypad you could read any time because it was backlit. It is now installed and cannot be returned. We call the store and Samsung--no way to return/upgrade

After 13 months, the interior light stopped working. Dark gray interior makes it impossible to see in there without a flashlight. Called LG. No help there except an offer to send a repair person for more $$ than I paid for the thing. Better get the extra Sam's warranty!!