Customer reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave

Customer reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave for

Samsung 2.1 cu. ft. Over-the-Range Microwave

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4.3 out of 5 stars

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Jun 6, 2024

BigEDadddy

3 out of 5 stars review

Neat microwave but misses the mark

[This review was collected as part of a promotion.] I like the integration with my Samsung range. It is really neat how when I turn on the range it turns on the microwave vent fan. The color is nice and goes well with the kitchen. The buttons on the front are really sleek. The microwave door does not always close. This causes it to act like it is starting even though the cook request is complete. So you have to shut it and then push the top right corner to make sure the door is closed. The glass turn table is extremely difficult to line up. So it makes a scratching sound that make it sound like it is going to break. The defrost options does not include a timed defrost. It only defrosts by weight. Overall, it’s a decent microwave but not built up to Samsung’s standards

Review from The Insiders

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reply from Samsung Care

Greetings! It's great to hear that you're enjoying the integration features of your Samsung range and microwave, as well as the sleek design and color that complements your kitchen. However, I understand the frustration you're experiencing with some aspects of the microwave. I have shared a Samsung link below that can help with your experience. Microwave turns on by itself: https://www.samsung.com/us/support/troubleshooting/TSG01001966 If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147223641 to help our team pull up your information. Leo

Mar 18, 2025

PatM

3 out of 5 stars review

Steams up horribly!

Works great for short bakes but if it runs over 3 minutes it steams up badly, both inside and out. Samsung warranty people say that's just how it works. Needless to say, it's pretty but can't use over 3 minutes.

Review from Samsung US

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reply from SEA Care

Hi PatM, We understand the concern regarding the steam buildup when using the unit. Based on the cuisine, cooking or defrosting could produce steam or water. This isn't an oven malfunction. Wipe with a soft cloth if steam accumulates inside or outside the oven door. Steam can accumulate when you operate the oven when humidity is high and in no way indicates microwave leakage. For additional details, please see the link and read through the article. Condensation forms on the microwave door https://www.samsung.com/us/support/troubleshooting/TSG01110250/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148636846) to help our team gather your information. Have a great day. ^Charles

Sep 23, 2024

NYC Purchaser

3 out of 5 stars review

Need repair soon after purchase

[This review was collected as part of a promotion.] I purchased this about a month ago and I am having issues with the door. I going to reach out for a repair under the warranty.

Review from Samsung US

Helpful?

reply from SEA Care

Hello there, Thank you for reaching out to us. We would love to know more about what happened with the microwave door so we can further assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1147553717 to help our team pull up your information when you message us. Have a great day. ^Aloe

Oct 31, 2024

DM47

5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] I bought this item more than a month ago and I love the way it woks. I was not expecting that it will be this good.

Review from Samsung US

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Sep 9, 2024

Baylord1

5 out of 5 stars review

Sleek

[This review was collected as part of a promotion.] Very happy with this microwave. Sleek design. Takes some getting used to since there a lot of hidden features, but it works well.

Review from Samsung US

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Jan 17, 2025

Minimelmel90

4 out of 5 stars review

Great Microwave

[This review was collected as part of a promotion.] I bought this microwave a little less than one month ago. So far so good. Instructions made installation easy. I just wish there was a handle on the microwave instead of pulling on the door to open

Review from Samsung US

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Jan 2, 2025

Mouse

5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I bought this about 2 months ago. Easy install. Connects to smartthings seamlessly.love the full door. Family loves it.

Review from Samsung US

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Jun 11, 2024

Bespoke boy

5 out of 5 stars review

Love Be Spoke

[This review was collected as part of a promotion.] Love the B Spoke sleek look and features!!! Replaced almost all of my appliances to match this amazing product!

Review from Samsung US

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Sep 9, 2024

Sweetaqui

5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] I bought this recently as we were upgrading our kitchen. So far we are satisfied with the performance.

Review from Samsung US

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May 21, 2024

DonG

5 out of 5 stars review

Large, easy to use

[This review was collected as part of a promotion.] Easy to use, very large interior for those big dishes. Turntable on/off is a bonus and wasn't hard to install.

Review from Samsung US

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