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Customer reviews for LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator for
LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator
3.9 out of 5 stars
stars
117 ratings117 reviews
  1. 5 stars50% (58)
  2. 4 stars23% (27)
  3. 3 stars6% (7)
  4. 2 stars7% (8)
  5. 1 star15% (17)
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Showing 81-90 of 117 reviews
May 8, 2023
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

great style. Spacious, good cooling & Ice making

everything built in fridge is great silent. Great to Have Thanks to LG great style , space, cooling and silence

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Sep 24, 2023
Reviewer name: Cold storage
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect fit

[This review was collected as part of a promotion.] Looks good and works well. Perfect fit for my tight space

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Dec 15, 2023
Reviewer name: Karen not That Karen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value!

Very nice! Runs quietly, and closes easily. Lots of usable space. Love the simple temperature control.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Sep 21, 2022
Reviewer name: Dallas Guy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best fridge I have ever owned

This fridge is amazing. It fits the space that it is in, has water, ice, crushed ice and stays cooler than my old fridge

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Jul 24, 2023
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bad ice maker

We read a couple reviews about the ice maker issues before buying we still have it a chance and the same happened with us

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from social/LG

We work really hard to make sure our customers love our products and service, so thank you for bringing this situation to our attention. Please let us know if we can be of further assistance with getting your LG Ice Maker issues resolved. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: LG Global Twitter: @LGUSSupport. https://www.lg.com/us/support/help-library. ~Tanisha

Aug 11, 2022
Reviewer name: tshell
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love my new refrigerator

Love the style and functionality of this refrigerator. Didn't need fancy ice so this works for our needs

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Jan 7, 2025
Reviewer name: Peachy1
4 out of 5 stars
4 out of 5 stars review

Great fridge for our needs

[This review was collected as part of a promotion.] We bought this fridge in December 2024 and are enjoying it very much. There seems to be so much more space in the freezer than our previous model. We enjoy having the water and ice on the door because we drink a lot of water.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Care Team

We're so glad to read that you're loving your refrigerator and that the space and convenient water are adding to your daily routine. Thanks for choosing LG, if you need help, be sure to reach us on social media @LGUSSupport. We’re always here to help!

Apr 8, 2025
Reviewer name: TEF
5 out of 5 stars
5 out of 5 stars review

Well Designed and Spacious

Bought this LG unit about 6 months ago and, over the last 20 years, we owned a two other counter-depth refrigerators: a GE and Whirlpool. While the Whirlpool was more reliable than the GE, it too had its issues: the ice maker (as usual) and interior space. As for the latter, this is where the LG excells by comparison. By putting the electronics outside of the refrigerator's interior (on top of the unit and in the front), it leaves the interior nice a square with few or no bumps intruding on space. The large door bins are also quite accomodating - allowing for large soda bottles and all of the usual variety things like salad dressings, soy sause and what not. While the entire LG's 23 cu ft is only slighly more than the Whirlpool, its design makes the space avilable much more usable. It is, however, a taller box that required us to alter the cabinet above to fit the unit into its designated space. While the LG is spacious inside, we miss the smaller second drawer (of the Whirlpool) that was useful for cold cuts, cheese and other frequently-used items. Secondly, it the refrigerator side could be a little colder. Currently, it's set to 33 degrees (its coldest setting), but things like milk would taste better if just a little colder. Secondly, the ice maker only just keeps up with a family-of-four's use. At times, it necessary to activate the "Ice Plus" feature to top up the ice storage bin. On the plus side is the exterior design - it looks great and the traditional handles are not missed.

Helpful?52RRA9SRDU5I13599663253
May 3, 2025
Reviewer name: PamC
2 out of 5 stars
2 out of 5 stars review

Delivery of Refrigerator

not so much a review of the product but beware buying a refrigerator from Sams Club. I purchased this one on 4-22-25 and the site stated it would be delivered by May 1. Instead, I am still waiting and now it will not be delivered until 5-8-25. The delivery company they use said they don't know why Sams Club makes these promises as it really is the date by which the refrigerator will be received by the delivery company and they have multiple items to deliver. Absolutely ridiculous as I would have gone somewhere else and got it delivered before this. Also, they charge your account the day you purchase rather than the day of delivery. Think twice.

Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Customer Care

Hi there, PamC. Thank you for sharing your experience with us. We understand that the delivery of your LG LRSXC2306S refrigerator hasn&#39;t met your expectations. We can imagine how frustrating it must be to experience a delay, especially when the expected delivery time was not met. While we are unable to address delivery concerns directly, we recommend reaching out to Sam&#39;s Club customer service for further clarification and assistance on this matter.<br />https://www.samsclub.com/p/lg-23-cu-ft-side-by-side-counter-depth-refrigerator-smooth-touch-dispenser/P03009123<br />In the meantime, if you have any questions about the features or setup of your LG refrigerator, we&#39;re here to help! Please send us a private message on Social Media &#64;LGUSSupport, and our team will be more than happy to assist you further. We appreciate your understanding and patience.<br /><br />—Renzo

May 20, 2025
Reviewer name: Debby2
2 out of 5 stars
2 out of 5 stars review

Drawbacks

The door alarm is so annoying, goes off after brief periods, & wakes others when used at night. The alarm would prevent me from making this purchase again. I have to repeatedly clean the exterior door diebto finger prints. It also measures a depth of 28.5", 4" beyond my standard counter tops. It makes very limited amounts of ice compared to my previous freezers.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Care Team

Hey there Debby! We appreciate you sharing your feedback with us about your LG refrigerator. Our goal is to ensure that you fully enjoy your fridge so it works the way that you want it to. This fridge offers an "Ice Plus" feature, which can be managed on the inside control panel on the flat door side of your fridge. If you need more help with this feature, more information about this feature can be found on page 25 of your owner's manual. We'd also be happy to offer this link (https://tinyurl.com/ymvw8ewl), which may have some tips to help with the alarm for your fridge. Feel free to reach out to us on social media with your model number and details about any troubleshooting you've tried, and we'd be happy to help you further! *Josh