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Customer reviews for LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator for
LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator
3.9 out of 5 stars
stars
115 ratings115 reviews
  1. 5 stars50% (58)
  2. 4 stars23% (26)
  3. 3 stars6% (7)
  4. 2 stars7% (8)
  5. 1 star14% (16)
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Showing 111-115 of 115 reviews
Apr 26, 2025
Cilla81
4 out of 5 stars review

Good if you don’t like ice cream

Great but hate the ice maker. I’ve had the refrigerator for almost a week and the ice maker makes me wish I had never gotten it. The ice comes out shaved before you ever get cubes. It’s the worst. Makes a huge mess. Other than that it’s great.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital

Thanks for reaching out to us Cilla! We want to ensure you have the best experience with your appliance, especially your ice maker, so here are some steps you can try: Check the ice bin to ensure it isn’t too full, as this can affect its functionality—remove some ice if needed. Inspect the bin for any obstructions and clear them out if found. Perform a hard reset by unplugging the refrigerator for about 10 seconds, then plugging it back in, or flipping the breaker off and back on after 10 seconds. Make sure your freezer temperature is set to at least -9°C (15°F) or lower since a warmer setting can impact ice production. Lastly, reset the ice maker by locating the reset button and holding it down for a few seconds to restore its functionality. If you need further assistance, don’t hesitate to reach out to us on social media @LGUSSupport with your contact details—we’re here to help! ^Anthony

Jul 9, 2024
EdgarRealty
2 out of 5 stars review

[This review was collected as part of a promotion.] New fridge. Less than six months old and quit working.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG

Hi, Edgar. Thank you for sharing your experience with your LG Refrigerator (LRSXC2306S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

Dec 6, 2022
Anonymous
5 out of 5 stars review

Great features on this model

[This review was collected as part of a promotion.] I brought this same model and i am completely satised with it

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Dec 29, 2024
Andib777
4 out of 5 stars review

Low profile

We really like the low profile of the counter depth. And the recessed handles. Sure do wish that we could adjust the shelves though

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Care Team

Hi Andib, thank you for sharing your experience with the LRSXC2306S. It’s great to hear the counter‑depth profile and recessed handles are a strong match for your kitchen. You mentioned wanting more shelf flexibility. A helpful first step is removing the items from the shelf and lifting from the front edge to check whether the shelf can be repositioned within the available slots. This guide walks through the adjustment and removal process: https://www.lg.com/us/support/video-tutorials/shelf-adjustment-and-removal-refrigerator-CT10000021-20150262918546 If you’d like help reviewing storage setups, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Aug 17, 2024
Matt1204
5 out of 5 stars review

We love our fridge

Great products and LG has great service. We love our LG appliances.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG

Hi, Matt! What a fantastic shout‑out! We’re thrilled to hear how much you’re enjoying your LG appliances, and it’s awesome to know both the products and the service have made such a strong impression. We appreciate you being part of the LG family! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James