Oh No! That's a bummer. This is not the experience we want for you. We ask that you contact us with further details so that we can get this situation turned in your favor with a working appliance as it should. When contacting us please have on hand the serial number of your unit and a good contact phone number so that we can get you the attention that you deserve. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: LG Global Twitter: @LGUSSupport.~Tanisha

Hello, Hank. We appreciate you sharing your feedback with your LG Refrigerator, model LRSXC2306S. We recognize your experience with the durability and performance of your unit. To help optimize cooling performance and maintain efficiency, we recommend verifying that the rear and bottom condenser vents are clear of dust by cleaning them periodically with a vacuum. Ensuring there is a clearance of at least two inches behind the refrigerator also helps with proper heat dispersion and ventilation. For further guidance and details, please refer to our helpful video guide at https://www.youtube.com/watch?v=c2GEZvlbtrQ. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi, Ippo. Thank you for sharing your experience with us regarding your LG Refrigerator (LRSXC2306S) model. We understand your desire to return your unit. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience. Your feedback is important, and we&#39;d like to assist you further.<br /><br />Regarding returns, the process typically depends on where the appliance was purchased and its specific return policy. A common first step is to review the return policy of the retailer from whom you bought this unit, as they will have the most direct process for handling returns or exchanges. For quick assistance, you may visit https://www.walmart.com/help/article/walmart-standard-return-policy/adc0dfb692954e67a4de206fb8d9e03a.<br /><br />For further assistance, please send us a private message on social media &#64;LGUSSupport, and our team will be more than happy to explore possible solutions. ^Juvy

Thank you for taking the time to communicate with LG about your experience with your LG Refrigerator. We're sorry to learn that you had such a negative experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly

We're so glad to read that you're loving your refrigerator and that the space and convenient water are adding to your daily routine. Thanks for choosing LG, if you need help, be sure to reach us on social media @LGUSSupport. We’re always here to help!