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Customer reviews for LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator for
LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator
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Showing 91-100 of 112 reviews
Jul 4, 2023
Art Ly
4 out of 5 stars review

Verified Purchase

Cools well

I would have liked more freezer space but thus far it is trouble free

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Oct 16, 2022
CRH Cynthia
5 out of 5 stars review

Verified Purchase

I bought this a month ago I’m very happy with the product I purchased

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Nov 21, 2022
bjs807
5 out of 5 stars review

Verified Purchase

Quiet as a mouse

Bought in September. Couldn't be happier. Very quiet, plenty of space.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
May 25, 2023
Anonymous
1 out of 5 stars review

Verified Purchase

Refrigerator not cooling

The compressor died in May—month #11. I have not been able to arrange service for two weeks

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from social/LG

Oh No! That's a bummer. This is not the experience we want for you. We ask that you contact us with further details so that we can get this situation turned in your favor with a working appliance as it should. When contacting us please have on hand the serial number of your unit and a good contact phone number so that we can get you the attention that you deserve. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: LG Global Twitter: @LGUSSupport.~Tanisha

Aug 27, 2022
put09
4 out of 5 stars review

Verified Purchase

Works well for my needs

Plenty of room. Like the counter depth feature. Also like the no handle feature.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
May 31, 2022
Anonymous
4 out of 5 stars review

Not enough light

[This review was collected as part of a promotion.] Omce you fill the fridge its dark inside due to the fact there's only one light all the way at the top back of the fridge. The drawer compartments need to have there pull handles on top rather then the bottoms. To open the lowest drawer you need to be almost on the floor. Not well throughout.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Apr 8, 2025
TEF
5 out of 5 stars review

Well Designed and Spacious

Bought this LG unit about 6 months ago and, over the last 20 years, we owned a two other counter-depth refrigerators: a GE and Whirlpool. While the Whirlpool was more reliable than the GE, it too had its issues: the ice maker (as usual) and interior space. As for the latter, this is where the LG excells by comparison. By putting the electronics outside of the refrigerator's interior (on top of the unit and in the front), it leaves the interior nice a square with few or no bumps intruding on space. The large door bins are also quite accomodating - allowing for large soda bottles and all of the usual variety things like salad dressings, soy sause and what not. While the entire LG's 23 cu ft is only slighly more than the Whirlpool, its design makes the space avilable much more usable. It is, however, a taller box that required us to alter the cabinet above to fit the unit into its designated space. While the LG is spacious inside, we miss the smaller second drawer (of the Whirlpool) that was useful for cold cuts, cheese and other frequently-used items. Secondly, it the refrigerator side could be a little colder. Currently, it's set to 33 degrees (its coldest setting), but things like milk would taste better if just a little colder. Secondly, the ice maker only just keeps up with a family-of-four's use. At times, it necessary to activate the "Ice Plus" feature to top up the ice storage bin. On the plus side is the exterior design - it looks great and the traditional handles are not missed.

Helpful?52RRA9SRDU5I13599663253
May 3, 2025
PamC
2 out of 5 stars review

Delivery of Refrigerator

not so much a review of the product but beware buying a refrigerator from Sams Club. I purchased this one on 4-22-25 and the site stated it would be delivered by May 1. Instead, I am still waiting and now it will not be delivered until 5-8-25. The delivery company they use said they don't know why Sams Club makes these promises as it really is the date by which the refrigerator will be received by the delivery company and they have multiple items to deliver. Absolutely ridiculous as I would have gone somewhere else and got it delivered before this. Also, they charge your account the day you purchase rather than the day of delivery. Think twice.

Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Customer Care

Hi there, PamC. Thank you for sharing your experience with us. We understand that the delivery of your LG LRSXC2306S refrigerator hasn&#39;t met your expectations. We can imagine how frustrating it must be to experience a delay, especially when the expected delivery time was not met. While we are unable to address delivery concerns directly, we recommend reaching out to Sam&#39;s Club customer service for further clarification and assistance on this matter.<br />https://www.samsclub.com/p/lg-23-cu-ft-side-by-side-counter-depth-refrigerator-smooth-touch-dispenser/P03009123<br />In the meantime, if you have any questions about the features or setup of your LG refrigerator, we&#39;re here to help! Please send us a private message on Social Media &#64;LGUSSupport, and our team will be more than happy to assist you further. We appreciate your understanding and patience.<br /><br />—Renzo

Jan 28, 2023
LawrenceL
1 out of 5 stars review

Beware: glass freezer shelf may shatter

Brand new fridge delivered 3 weeks ago. Works well and otherwise seems like a quality product but today the top glass freezer shelf spontaneously shattered. Upon opening freezer door, I discovered contents of the entire freezer covered in a million tiny, many invisible, shards of glass. Hundreds of dollars worth of food in freezer is a total loss. Hours of cleaning (and bleeding) and vacuuming later, we are still finding minuscule shards of glass I’m the freezer cavity and all over the floor. There was very little weight placed in the glass, no sudden change in temperature. It truly seems just to have shattered on its own, overnight.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG Refrigerator. We're sorry to learn that you had such a negative experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly

Jan 7, 2025
Peachy1
4 out of 5 stars review

Great fridge for our needs

[This review was collected as part of a promotion.] We bought this fridge in December 2024 and are enjoying it very much. There seems to be so much more space in the freezer than our previous model. We enjoy having the water and ice on the door because we drink a lot of water.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Care Team

We're so glad to read that you're loving your refrigerator and that the space and convenient water are adding to your daily routine. Thanks for choosing LG, if you need help, be sure to reach us on social media @LGUSSupport. We’re always here to help!