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Customer reviews for LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator for
LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator
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Showing 101-110 of 112 reviews
May 10, 2024
DN6708
4 out of 5 stars review

Ready to touch your toes?

[This review was collected as part of a promotion.] Best looking and most useful refrigerator out there sans 1 thing: the pulls on the refrigerator drawers are at the BOTTOM :( This means having to bend ALL the way to the bottom of the frig to open the bottom drawer, think touch your toes! PLEASE change the drawer pulls so I can purchase this LOVELY refrigerator!!!

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
May 14, 2023
lisa2032
3 out of 5 stars review

Interior shelves are cheap

I bought the more 'modern' updated LG sided-by-side model without the handles. I thought everything else would pretty much be the same as my previous LG. However, the new design of the storage shelves is thin and less durable. They also put the slide access on the drawers underneath the drawers so you have to stoop down to the floor to open a drawer. Poor design. I

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social Media

We appreciate all feedback with your and thank you for bringing this to our attention LG 23 cu. ft. Side-by-Side Counter-Depth Refrigerator with Smooth Touch Dispenser, model LRSXC2306S. This will be shared to the rest of the team for future product improvements. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Danee

Oct 20, 2024
Rosa1951
3 out of 5 stars review

Some reservations

The doors have never closed properly and no matter what I do they slam. It makes a lot of noises and they are particularly bothersome in the middle of the night. The icemaker conked out after a year needed to be replaced. Thank goodness I bought an Extended warranty that covered it.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Care Team

Hey Rosa! Thanks for telling us about your LG fridge experience. Creating products that leave a positive lasting impression on your lifestyle is what we aim for, so your feedback on the doors, noises, and icemaker of this unit is very valuable to us. We're happy to hear that you were able to get the icemaker replaced! We'd love to help out with your improperly closing doors and diagnosing those noises. To get started with the doors, check out our Help Library page at http://spr.ly/6428qlCfY. As for the noises, you can find out common noises, their causes, and their fixes at http://spr.ly/6429qlCfl. If you still need help, you can reach us on social media @LGUSSupport. Please message us with your contact info and model number. We'll be happy to help! *Joseph

Jul 17, 2024
SNOOKSTER
4 out of 5 stars review

ATTRACTIVE!!

[This review was collected as part of a promotion.] SO FAR WE LIKE THIS MODEL. OUTSIDE IS VERY NICE LOOKING, CLEAN LINES! LIKE THE WATER AND ICE DISPENSER. INSIDE IS ROOMY, ONLY COMMENT MIGHT BE THE BOTTOM DRAWERS SEEM A LITTLE THIN-LIGHT DUTY, AND HAVE NO HANDLE, YOU HAVE TO REACH TO THE BOTTOM OF THE DRAWERS TO GRAB THEM AND SLIDE OPEN.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Apr 26, 2025
Cilla81
4 out of 5 stars review

Good if you don’t like ice cream

Great but hate the ice maker. I’ve had the refrigerator for almost a week and the ice maker makes me wish I had never gotten it. The ice comes out shaved before you ever get cubes. It’s the worst. Makes a huge mess. Other than that it’s great.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital

Thanks for reaching out to us Cilla! We want to ensure you have the best experience with your appliance, especially your ice maker, so here are some steps you can try: Check the ice bin to ensure it isn’t too full, as this can affect its functionality—remove some ice if needed. Inspect the bin for any obstructions and clear them out if found. Perform a hard reset by unplugging the refrigerator for about 10 seconds, then plugging it back in, or flipping the breaker off and back on after 10 seconds. Make sure your freezer temperature is set to at least -9°C (15°F) or lower since a warmer setting can impact ice production. Lastly, reset the ice maker by locating the reset button and holding it down for a few seconds to restore its functionality. If you need further assistance, don’t hesitate to reach out to us on social media @LGUSSupport with your contact details—we’re here to help! ^Anthony

Feb 4, 2025
Frustrated with ice maker
1 out of 5 stars review

Ice maker not working

ice maker stopped working. when i call the 800 number, they send a link to your phone and its a you tube video to watch and its not even the model i have so it is not good for me.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Care Team

Hey there! We want to help get your ice maker working again so you can enjoy nice cold drinks again as soon as possible. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to look into this further! *Josh

Jul 3, 2024
Dons cooktop
3 out of 5 stars review

poor design

The shelves on the refridgerator dooe should be adjustable. The same for the freezer door. Also why did they have the drawers on the fridge side open from the bottom only. We have to bend too much to open

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG

Hello there. Thank you for your feedback on the LG Refrigerator LRSXC2306S. We understand your concerns about the adjustability of the shelves on the refrigerator and freezer doors, as well as the design of the drawers. Your feedback helps us improve our products. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience. ^Sam

Feb 12, 2025
KAROMARO
1 out of 5 stars review

GARBAGE DONT PURCHASE

The bottom plastic shelf where the milk goes randomly broke. This is ridiculous as there wasn't much in the shelf. It's been only slightly over a year since purchase. Dont have anything good to say about this brand refrigerator.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Care Team

Hey there. Thank you for sharing your feedback. We understand how inconvenient it can be when something breaks unexpectedly, especially with a product that is only over a year old. We'd like to help you resolve this. We found the replacement bin for your LG fridge. You can purchase MAN64890501 here: https://shorturl.at/YE9gL. For other questions, private message us on social media @LGUSSupport with your contact details. We're always here to help. ^David

Jul 9, 2024
EdgarRealty
2 out of 5 stars review

[This review was collected as part of a promotion.] New fridge. Less than six months old and quit working.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG

Hi, Edgar. Thank you for sharing your experience with your LG Refrigerator (LRSXC2306S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

Dec 29, 2024
Andib777
4 out of 5 stars review

Low profile

We really like the low profile of the counter depth. And the recessed handles. Sure do wish that we could adjust the shelves though

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Care Team

Hi Andib, thank you for sharing your experience with the LRSXC2306S. It’s great to hear the counter‑depth profile and recessed handles are a strong match for your kitchen. You mentioned wanting more shelf flexibility. A helpful first step is removing the items from the shelf and lifting from the front edge to check whether the shelf can be repositioned within the available slots. This guide walks through the adjustment and removal process: https://www.lg.com/us/support/video-tutorials/shelf-adjustment-and-removal-refrigerator-CT10000021-20150262918546 If you’d like help reviewing storage setups, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich