Oh No! That's a bummer. This is not the experience we want for you. We ask that you contact us with further details so that we can get this situation turned in your favor with a working appliance as it should. When contacting us please have on hand the serial number of your unit and a good contact phone number so that we can get you the attention that you deserve. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: LG Global Twitter: @LGUSSupport.~Tanisha

Hello there. Thank you for your feedback on the LG Refrigerator LRSXC2306S. We understand your concerns about the adjustability of the shelves on the refrigerator and freezer doors, as well as the design of the drawers. Your feedback helps us improve our products. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience. ^Sam

Hey there! We want to help get your ice maker working again so you can enjoy nice cold drinks again as soon as possible. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to look into this further! *Josh