Customer reviews for LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator forReady to touch your toes?
[This review was collected as part of a promotion.] Best looking and most useful refrigerator out there sans 1 thing: the pulls on the refrigerator drawers are at the BOTTOM :( This means having to bend ALL the way to the bottom of the frig to open the bottom drawer, think touch your toes! PLEASE change the drawer pulls so I can purchase this LOVELY refrigerator!!!
ATTRACTIVE!!
[This review was collected as part of a promotion.] SO FAR WE LIKE THIS MODEL. OUTSIDE IS VERY NICE LOOKING, CLEAN LINES! LIKE THE WATER AND ICE DISPENSER. INSIDE IS ROOMY, ONLY COMMENT MIGHT BE THE BOTTOM DRAWERS SEEM A LITTLE THIN-LIGHT DUTY, AND HAVE NO HANDLE, YOU HAVE TO REACH TO THE BOTTOM OF THE DRAWERS TO GRAB THEM AND SLIDE OPEN.
Interior shelves are cheap
I bought the more 'modern' updated LG sided-by-side model without the handles. I thought everything else would pretty much be the same as my previous LG. However, the new design of the storage shelves is thin and less durable. They also put the slide access on the drawers underneath the drawers so you have to stoop down to the floor to open a drawer. Poor design. I
We appreciate all feedback with your and thank you for bringing this to our attention LG 23 cu. ft. Side-by-Side Counter-Depth Refrigerator with Smooth Touch Dispenser, model LRSXC2306S. This will be shared to the rest of the team for future product improvements. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Danee
Some reservations
The doors have never closed properly and no matter what I do they slam. It makes a lot of noises and they are particularly bothersome in the middle of the night. The icemaker conked out after a year needed to be replaced. Thank goodness I bought an Extended warranty that covered it.
Hey Rosa! Thanks for telling us about your LG fridge experience. Creating products that leave a positive lasting impression on your lifestyle is what we aim for, so your feedback on the doors, noises, and icemaker of this unit is very valuable to us. We're happy to hear that you were able to get the icemaker replaced! We'd love to help out with your improperly closing doors and diagnosing those noises. To get started with the doors, check out our Help Library page at http://spr.ly/6428qlCfY. As for the noises, you can find out common noises, their causes, and their fixes at http://spr.ly/6429qlCfl. If you still need help, you can reach us on social media @LGUSSupport. Please message us with your contact info and model number. We'll be happy to help! *Joseph
Great fridge for our needs
[This review was collected as part of a promotion.] We bought this fridge in December 2024 and are enjoying it very much. There seems to be so much more space in the freezer than our previous model. We enjoy having the water and ice on the door because we drink a lot of water.
We're so glad to read that you're loving your refrigerator and that the space and convenient water are adding to your daily routine. Thanks for choosing LG, if you need help, be sure to reach us on social media @LGUSSupport. We’re always here to help!
Well Designed and Spacious
Bought this LG unit about 6 months ago and, over the last 20 years, we owned a two other counter-depth refrigerators: a GE and Whirlpool. While the Whirlpool was more reliable than the GE, it too had its issues: the ice maker (as usual) and interior space. As for the latter, this is where the LG excells by comparison. By putting the electronics outside of the refrigerator's interior (on top of the unit and in the front), it leaves the interior nice a square with few or no bumps intruding on space. The large door bins are also quite accomodating - allowing for large soda bottles and all of the usual variety things like salad dressings, soy sause and what not. While the entire LG's 23 cu ft is only slighly more than the Whirlpool, its design makes the space avilable much more usable. It is, however, a taller box that required us to alter the cabinet above to fit the unit into its designated space. While the LG is spacious inside, we miss the smaller second drawer (of the Whirlpool) that was useful for cold cuts, cheese and other frequently-used items. Secondly, it the refrigerator side could be a little colder. Currently, it's set to 33 degrees (its coldest setting), but things like milk would taste better if just a little colder. Secondly, the ice maker only just keeps up with a family-of-four's use. At times, it necessary to activate the "Ice Plus" feature to top up the ice storage bin. On the plus side is the exterior design - it looks great and the traditional handles are not missed.
Drawbacks
The door alarm is so annoying, goes off after brief periods, & wakes others when used at night. The alarm would prevent me from making this purchase again. I have to repeatedly clean the exterior door diebto finger prints. It also measures a depth of 28.5", 4" beyond my standard counter tops. It makes very limited amounts of ice compared to my previous freezers.
Hey there Debby! We appreciate you sharing your feedback with us about your LG refrigerator. Our goal is to ensure that you fully enjoy your fridge so it works the way that you want it to. This fridge offers an "Ice Plus" feature, which can be managed on the inside control panel on the flat door side of your fridge. If you need more help with this feature, more information about this feature can be found on page 25 of your owner's manual. We'd also be happy to offer this link (https://tinyurl.com/ymvw8ewl), which may have some tips to help with the alarm for your fridge. Feel free to reach out to us on social media with your model number and details about any troubleshooting you've tried, and we'd be happy to help you further! *Josh
GARBAGE DONT PURCHASE
The bottom plastic shelf where the milk goes randomly broke. This is ridiculous as there wasn't much in the shelf. It's been only slightly over a year since purchase. Dont have anything good to say about this brand refrigerator.
Hey there. Thank you for sharing your feedback. We understand how inconvenient it can be when something breaks unexpectedly, especially with a product that is only over a year old. We'd like to help you resolve this. We found the replacement bin for your LG fridge. You can purchase MAN64890501 here: https://shorturl.at/YE9gL. For other questions, private message us on social media @LGUSSupport with your contact details. We're always here to help. ^David
Good if you don’t like ice cream
Great but hate the ice maker. I’ve had the refrigerator for almost a week and the ice maker makes me wish I had never gotten it. The ice comes out shaved before you ever get cubes. It’s the worst. Makes a huge mess. Other than that it’s great.
Thanks for reaching out to us Cilla! We want to ensure you have the best experience with your appliance, especially your ice maker, so here are some steps you can try: Check the ice bin to ensure it isn’t too full, as this can affect its functionality—remove some ice if needed. Inspect the bin for any obstructions and clear them out if found. Perform a hard reset by unplugging the refrigerator for about 10 seconds, then plugging it back in, or flipping the breaker off and back on after 10 seconds. Make sure your freezer temperature is set to at least -9°C (15°F) or lower since a warmer setting can impact ice production. Lastly, reset the ice maker by locating the reset button and holding it down for a few seconds to restore its functionality. If you need further assistance, don’t hesitate to reach out to us on social media @LGUSSupport with your contact details—we’re here to help! ^Anthony
poor design
The shelves on the refridgerator dooe should be adjustable. The same for the freezer door. Also why did they have the drawers on the fridge side open from the bottom only. We have to bend too much to open
Hello there. Thank you for your feedback on the LG Refrigerator LRSXC2306S. We understand your concerns about the adjustability of the shelves on the refrigerator and freezer doors, as well as the design of the drawers. Your feedback helps us improve our products. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience. ^Sam