Customer reviews for LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator forloving the LRSXC2306S
I'm really enjoying my LRSXC2306S. It has all the space I need, and it keeps my food super cold! It does not take a lot of power to run, which is great!
Hi, Rob Austin. Thanks for sharing your experience with us. It’s wonderful to hear you’re loving the LG Refrigerator (LRSXC2306S) model. That spacious interior and streamlined design truly make this Side‑by‑Side refrigerator a standout in any kitchen. You can also explore additional guidance here: https://www.lg.com/us/support/product/lg-LRSXC2306S.ASTCNA0. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy
Verified Purchase
I love this fridge!
[This review was collected as part of a promotion.] This fridge allows me to see everything I have in the freezer and cooling sides. It holds a lot of food, and the door shelves are tall and deep to store a variety of bottles and cartons. The water and ice dispensers work perfectly. It is very quiet, and it is easy to wipe clean and shiny.
Hi there! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Verified Purchase
very nice product
I bought this a month ago it is a very nice product. clean and quiet. ice maker works very well compared to the old Frigidaire that I had , it is just a head and shoulders product above everything else. I would also like stove exhaust fan and dishwasher to go with it . May be a matching group would really be nice.
Good Simple Fridge
Product looks good - although arrived damaged but was resolved in about 3-4 weeks. Ice Maker doesn't appear to fill the bin.
Hello! Thanks for your note. It's great to hear your refrigerator is providing the clean look and cooling you expected. We appreciate your feedback on the delivery damage and ice maker, and we understand the importance of smooth operation. We'll pass that along to the team. If you need anything later, our friends at @LGUSSupport are here to help. #LifesGood ❤️ -Rich
Verified Purchase
Had ice maker issues, but has been resolved. Not happy that the crisper & cheese/meat drawers do not have a humidity control slide control on the drawer. Items go bad too quickly, & you should not have to wrap everything up as that speeds up decay process sometimes.
Hi! We're glad that your issue with your ice maker has been resolved. We'll take your feedback regarding humidity control on the drawer into account as we make the next generation models. We're a company that is continuously looking into ways to increase customer satisfaction with our products. Should you need support, don't hesitate to reach out to us via social media. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Support is only a few clicks away. ^Chris
Verified Purchase
The Slowest ice maker.Store ice necessity to get.
[This review was collected as part of a promotion.] Hello. Ice maker cannot keep up with just myself even after preloading it with ice from the store. Unfortunately there are other people in my house as well. Ice turn out about every 2-3 hours and they are small cubes. The doors are very low to the ground so you will scrape off the top of your feet if you don’t stop and think every time you open the refrigerator. Not what you should have to do while trying to get some breakfast out first thing in the morning. Nope. Ouch. I would like to return it but who has time for that. This fridge is a bust!
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Terrible ice machine
This product has been terrible. 3rd lg fridge and the last we will own. The ice machine is completely inefficient for a family. It’s been replaced once already to remedy the issue. In 2 days it still doesn’t fill the ice bin. The tiny cube size definitely doesn’t help.
Hello, CaliMatt. Thank you for sharing your experience regarding your LG Refrigerator model LRSXC2306S, and we want to ensure your appliance provides the steady ice production your household needs. We are dedicated to providing the high-quality performance and convenience you expect from our products, and we want to help optimize your ice system operation. To help maximize your unit's ice making efficiency, we recommend verifying that the freezer temperature is set at or below 0°F (-18°C), as proper ambient temperatures are vital for steady production cycles. Additionally, please check that your home water line pressure is stable and that the water filter is replaced regularly to ensure unobstructed flow into the mold. For a comprehensive walkthrough on managing your ice production and sizing options, please visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-waterice-related-issues-in-an-lg-fridge--20154432248901. If you need further support with your unit, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^James
Horrible delivery and bad icemaker
I really want to love this fridge. It is everything we want when replacing our dud french door samsung. It is roomy and well organized. I have had the unit for 3 months and the icemaker has failed. It has been difficult navigating the LG repair process because the AI used to send text trouble shooting videos thinks I have a different icemaker and the operators that keep calling me from the call center seem to think I am an idiot who can't turn the icemaker on. The team from XPO who delivered had trouble getting my old refrigerator out the garage door...they dented the steel door from the kitchen to the garage. They insisted the fridge wouldnt fit in the space. I pointed out that it wasn't level left to right and when they leveled it, it magically shrank to fit. They commented that a water line was already in place and handed me the one included for installation, and I reminded them that they were required to replace the line to avoid warranty issues. I definitely got an eyeroll. I noticed at that point that the doors weren't level, and they said it would "get more even when we filled it. I opened the fridge and noticed that they had not removed the packing materials as they were packing their unused tools. They said they did not do that. They gathered what little trash they had given they had not actually removed the 27 pcs of styrofoam and 40 yds of plastic film from the fridge. AND, they failed to install the filter for the icemaker so the first batch of ice tasted like chlorine. I sold major appliances for over 10 years, and to say this was a huge disappointment is an understatement. I purchased the rest of my LG appliances from the other warehouse store in our area and delivery was wonderful. Unfortunately, this fridge is not offered there. Be better, Sam's.
Hello Barb! We appreciate you informing us about the delivery and installation issues you encountered with your LG 23 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. We apologize for any inconvenience this has caused you, but because we are a third party, we recommend coordinating with Sam's Club for the issues you encountered and then informing them that because this is a delivery issue, they are in charge of providing you with a reasonable justification for their error. Best wishes! ~Rita
CAN FIND GLASS SHELF
I broke my bottom shelf glass on refrigerator side and LG has send me wrong part twice. Please tell me where I can buy the bottom shelf glass part. The model number is LRSXC2306V NOT MODEL NUMBER LRSXC2305S. Otherwise, I love the refrigerator
Hello, Diane. We appreciate you sharing your experience and love for your LG Refrigerator, model LRSXC2306V. We want to make sure you get the exact replacement glass you need to keep your fridge looking and working perfectly. Since the wrong part was sent previously, we want to help you secure the correct bottom shelf glass assembly. For your specific model, you can find and purchase the correct replacement shelf assembly directly from our official parts website at https://lgparts.com/products/acq30341215. To prevent any further part mix-ups, we highly recommend verifying your specific serial number on that page before finalizing the order, as this ensures complete compatibility. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Verified Purchase
Make sure there is ALOT of space for fridge to sit
We measured our space per LG instructions. We got the Refrigerator in, and it looked really nice. But after about a half an hour of being plugged in, we noticed the cabinet NEXT to the refrigerator getting awfully hot. The vent is in the back of the fridge which does not let the air escape. We had to pull the fridge out a half a foot just to let enough air escape to not get hot. The vent needs to be in the front on the bottom. Poorly designed!
Hi there. We understand you're experiencing a heating issue with the condenser coil vent located in the back of the refrigerator. Please use a vacuum cleaner with a brush or crevice attachment to clean the condenser cover and vents. For more details on how to do so, please refer to page 29 of the owner's manual. Please reach out to us so that we can address this concern and ensure this issue is resolved. Our handle on social media is @LGUSSupport. Be sure to include your phone number and refrigerator info. (model and serial numbers) in your private message. We look forward to hearing from you! ^Chris http://spr.ly/6421VFgCX