Customer reviews for LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator forloving the LRSXC2306S
I'm really enjoying my LRSXC2306S. It has all the space I need, and it keeps my food super cold! It does not take a lot of power to run, which is great!
Hi, Rob Austin. Thanks for sharing your experience with us. It’s wonderful to hear you’re loving the LG Refrigerator (LRSXC2306S) model. That spacious interior and streamlined design truly make this Side‑by‑Side refrigerator a standout in any kitchen. You can also explore additional guidance here: https://www.lg.com/us/support/product/lg-LRSXC2306S.ASTCNA0. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy
Verified Purchase
I love this fridge!
[This review was collected as part of a promotion.] This fridge allows me to see everything I have in the freezer and cooling sides. It holds a lot of food, and the door shelves are tall and deep to store a variety of bottles and cartons. The water and ice dispensers work perfectly. It is very quiet, and it is easy to wipe clean and shiny.
Hi there! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Verified Purchase
One year review
[This review was collected as part of a promotion.] We bought this a year ago and it has performed as you would expect from a refrigerator-no functional problems. The only item we ran into was the push bottom on inside of the door area to activate water filter monitoring after a filter change. You need to press "firmly" on the button. The instruction booklet does not mention to push firmly. Service tech cleared that " misunderstanding up within a minute. We like the no hand doors on this model as we have a middle island and it gives a slightly larger area between them as well as a cleaner look.
Verified Purchase
Stylish with a lot of room
[This review was collected as part of a promotion.] After much searching, we decided on this counter-depth fridge for it's stylish look and the amount of room it had. So far we really enjoy it. After having a french-door style fridge, we decided to go back to a side by side. I like that the in-door ice maker is on the freezer side, which will hopefully eliminate some of the issues that french-door refrigerators have with in-door ice. We like having freezer space at eye-level too. Our freezer contents are much easier to organize and easily accessible. The fridge has a lot of room too, especially for a counter-depth. I'm also impressed with the door cooling vents that keep door contents just as cool as the rest of the fridge. We opted for the platinum silver color, which matched our other stainless appliances.
Verified Purchase
Modern and Sleek in Appearance
[This review was collected as part of a promotion.] I’ve had my LG refrigerator a few weeks and so far I’m pleased with my purchase. I really like the modern look of the unit and that was the driving force behind my purchase. Of concern is the ice-maker. My household is one person and the ice-maker barely keeps up with my needs. I’m not sure how it would do with a large household. I also find the ice-maker loud but it’s manageable. All in all I like the refrigerator. If possible I would purchase a larger model because freezer space is limited in this size but if kitchen space is limited this is a great option.
Terrible ice machine
This product has been terrible. 3rd lg fridge and the last we will own. The ice machine is completely inefficient for a family. It’s been replaced once already to remedy the issue. In 2 days it still doesn’t fill the ice bin. The tiny cube size definitely doesn’t help.
Hello, CaliMatt. Thank you for sharing your experience regarding your LG Refrigerator model LRSXC2306S, and we want to ensure your appliance provides the steady ice production your household needs. We are dedicated to providing the high-quality performance and convenience you expect from our products, and we want to help optimize your ice system operation. To help maximize your unit's ice making efficiency, we recommend verifying that the freezer temperature is set at or below 0°F (-18°C), as proper ambient temperatures are vital for steady production cycles. Additionally, please check that your home water line pressure is stable and that the water filter is replaced regularly to ensure unobstructed flow into the mold. For a comprehensive walkthrough on managing your ice production and sizing options, please visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-waterice-related-issues-in-an-lg-fridge--20154432248901. If you need further support with your unit, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^James
CAN FIND GLASS SHELF
I broke my bottom shelf glass on refrigerator side and LG has send me wrong part twice. Please tell me where I can buy the bottom shelf glass part. The model number is LRSXC2306V NOT MODEL NUMBER LRSXC2305S. Otherwise, I love the refrigerator
Hello, Diane. We appreciate you sharing your experience and love for your LG Refrigerator, model LRSXC2306V. We want to make sure you get the exact replacement glass you need to keep your fridge looking and working perfectly. Since the wrong part was sent previously, we want to help you secure the correct bottom shelf glass assembly. For your specific model, you can find and purchase the correct replacement shelf assembly directly from our official parts website at https://lgparts.com/products/acq30341215. To prevent any further part mix-ups, we highly recommend verifying your specific serial number on that page before finalizing the order, as this ensures complete compatibility. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Horrible delivery and bad icemaker
I really want to love this fridge. It is everything we want when replacing our dud french door samsung. It is roomy and well organized. I have had the unit for 3 months and the icemaker has failed. It has been difficult navigating the LG repair process because the AI used to send text trouble shooting videos thinks I have a different icemaker and the operators that keep calling me from the call center seem to think I am an idiot who can't turn the icemaker on. The team from XPO who delivered had trouble getting my old refrigerator out the garage door...they dented the steel door from the kitchen to the garage. They insisted the fridge wouldnt fit in the space. I pointed out that it wasn't level left to right and when they leveled it, it magically shrank to fit. They commented that a water line was already in place and handed me the one included for installation, and I reminded them that they were required to replace the line to avoid warranty issues. I definitely got an eyeroll. I noticed at that point that the doors weren't level, and they said it would "get more even when we filled it. I opened the fridge and noticed that they had not removed the packing materials as they were packing their unused tools. They said they did not do that. They gathered what little trash they had given they had not actually removed the 27 pcs of styrofoam and 40 yds of plastic film from the fridge. AND, they failed to install the filter for the icemaker so the first batch of ice tasted like chlorine. I sold major appliances for over 10 years, and to say this was a huge disappointment is an understatement. I purchased the rest of my LG appliances from the other warehouse store in our area and delivery was wonderful. Unfortunately, this fridge is not offered there. Be better, Sam's.
Hello Barb! We appreciate you informing us about the delivery and installation issues you encountered with your LG 23 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. We apologize for any inconvenience this has caused you, but because we are a third party, we recommend coordinating with Sam's Club for the issues you encountered and then informing them that because this is a delivery issue, they are in charge of providing you with a reasonable justification for their error. Best wishes! ~Rita
Ice maker stops
Ice maker stops To get it to start i have turn power off for 30 minutes. It will work 2' 4 days Then it happens again
Hi, Jerry. We appreciate you sharing your thoughts regarding your LG Side-by-Side Refrigerator LRSXC2306S. We recognize your experience with the ice maker stopping intermittently and needing power resets. To help maintain consistent ice production, check that the ice maker power switch is turned on, verify that the freezer temperature is set to 0 degrees Fahrenheit or lower, and ensure the water filter is replaced regularly to allow full water pressure to the ice maker. You can review additional troubleshooting for ice production issues on our official support page at https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181?srsltid=AfmBOop0e-rSxwsvXRZjOklk1P216qM_rtfr5bShNU3GwQYwCiVAxrS7. We want to help ensure your kitchen setup operates smoothly and dependably for your home. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Verified Purchase
Broke after 2 months
After 2 months, the refrigerator completely shut off. No power whatsoever. LG put me in touch with a technician and while the technician was quick to respond, LG wasn't at all regrading my food reimbursement. I'd receive random texts saying they were on it but then no one would respond when I tried to follow up. Still no word.......
Hi, thank you for taking the time to post your review. We regret to hear of your experience- Please reach out to us so that we can give you an update to your repair! We're here to assist and provide you with the support you deserve! Please see our contact options at the following link: https://www.lg.com/us/support/contact. We'd like to help to get your fridge back in working condition as soon as possible. ^Chris