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Customer reviews for LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator for
LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator
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Showing 1-10 of 112 reviews
Oct 2, 2022
Tom from Cali
5 out of 5 stars review

Verified Purchase

Awesome product for the price.

[This review was collected as part of a promotion.] Totally satisfied with my LG refrigerator. It does the job perfectly. It’s a quiet, energy efficient machine. The water dispenses cold, clean water effortlessly. Same with the ice dispenser. I’m happy with my purchase and highly recommend LG kitchen appliances. Five Stars.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Jul 31, 2022
mthomtech
5 out of 5 stars review

Verified Purchase

Stylish with a lot of room

[This review was collected as part of a promotion.] After much searching, we decided on this counter-depth fridge for it's stylish look and the amount of room it had. So far we really enjoy it. After having a french-door style fridge, we decided to go back to a side by side. I like that the in-door ice maker is on the freezer side, which will hopefully eliminate some of the issues that french-door refrigerators have with in-door ice. We like having freezer space at eye-level too. Our freezer contents are much easier to organize and easily accessible. The fridge has a lot of room too, especially for a counter-depth. I'm also impressed with the door cooling vents that keep door contents just as cool as the rest of the fridge. We opted for the platinum silver color, which matched our other stainless appliances.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Nov 30, 2022
David Gaffney
5 out of 5 stars review

Verified Purchase

very nice product

I bought this a month ago it is a very nice product. clean and quiet. ice maker works very well compared to the old Frigidaire that I had , it is just a head and shoulders product above everything else. I would also like stove exhaust fan and dishwasher to go with it . May be a matching group would really be nice.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Jan 21, 2024
KimW31
5 out of 5 stars review

Verified Purchase

Great features and Sleek design

[This review was collected as part of a promotion.] Our refrigerator of 17 years just broke. And I mean the entire door fell off and there was no way of putting it back. The pieces holding it fell apart. So, quickly we needed to find something. We had heard wonderful reviews about LG so that was our first to look at. We loved that the one that was showcased in the store had a counter depth option because we have very limited space in our kitchen and very tight space to move the old one out and new one in its place. We have had this new refrigerator for a few weeks now and we love it! I love that it doesn't have handles, its sleek look, that there is no water tray in the water filter on the front (as ours always got calcium build up) and love the inside spaciousness with the water filter in the refrigerator side. Ours was on the very bottom, outside and not convenient. We also like how the ice dispenser in on the door and doesn't take shelf space away like our other one did. So needless to say we are very HAPPY so far!

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Oct 3, 2022
LRSXC2306S side by side
5 out of 5 stars review

Verified Purchase

Love this refrigerator!

[This review was collected as part of a promotion.] Never thought I would love a refrigerator! This is so easy to organize my food. The doors close so easily. Always had the filtered water inside, but love it outside. It is counter depth and looks beautiful in my small kitchen. The side by side is great. I am 84years old and just finished remodeling my home!

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Jun 9, 2023
Rene Braud
5 out of 5 stars review

Verified Purchase

Lots more room than I expected.

[This review was collected as part of a promotion.] I bought this refrigerator because Consumer Reports rated it high esp on noise. I was pleasantly surprised by the amount of room in this counter depth refrigerator. It’s all I wanted and more. Esp it’s quiet! I love it. My disappointment was with the delivery company LG chose. One the delivery date they did not show up despite me checking twice with the people who made the appointment. They assured me the guys would give me a 30 minute courtesy call. They neither called or showed up. The eventually did deliver it but they did not call. They just shows up. Enough about that but while the fridge is great, LG whey’s low marks in the delivery company they chose.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai

Feb 6, 2024
annual review
5 out of 5 stars review

Verified Purchase

One year review

[This review was collected as part of a promotion.] We bought this a year ago and it has performed as you would expect from a refrigerator-no functional problems. The only item we ran into was the push bottom on inside of the door area to activate water filter monitoring after a filter change. You need to press "firmly" on the button. The instruction booklet does not mention to push firmly. Service tech cleared that " misunderstanding up within a minute. We like the no hand doors on this model as we have a middle island and it gives a slightly larger area between them as well as a cleaner look.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
May 11, 2023
Sawdust1
3 out of 5 stars review

Verified Purchase

Not real happy

[This review was collected as part of a promotion.] As a basic frig, it's ok, but ..ice bin is small & even just 2 people can easily run out of ice; supposedly has a smudgeproof finish, but it's not, & without handles you can't help but touch the actual door & leave smudges; drawers & shelves are not adjustable.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social Media

We really appreciate that you took the time to give us your insights about the LG 23 cu. ft. Side-by-Side Counter-Depth Refrigerator with Smooth Touch Dispenser, model LRSXC2306S. We take great pride in our work, and our hope is always that our products meet each one of our customers expectations. Clearly, this was not your experience, and we apologize. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you have questions or further concerns, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee

Oct 16, 2023
Paperboy
3 out of 5 stars review

Verified Purchase

ice maker performance

purchased several months ago. find the recessed handles awkward to use. the ice maker makes too little ice. just two of us and both elderly. when relative comes to eat with us, usually run out of ice before meal over. ice cubes are small and appear almost crushed. ice maker stops making ice when ice container is approximately 60 percent full. recently on three occasions ice discharge has failed to turn off and has completely emptied the ice container.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from Customer Care

Hi! We appreciate you taking the time to post your review for your counter-depth refrigerator. As per your manual, the ice maker in this model refrigerator should produce 70-180 cubes in a 24-hour period (depending on freezer compartment temperature, room temperature, number of door openings, and other operating conditions). If your ice maker production doesn't meet this production criteria, please reach out to us! Our social media support team is accessible via PM on Facebook or via DM on Twitter. Our handle for both platforms is @LGUSSupport. Please send us a private message with your phone number and refrigerator information (model and serial numbers). It would be our pleasure to offer you our support! ^Chris

Dec 10, 2023
Antnegz
2 out of 5 stars review

Verified Purchase

Totally disappointed!

[This review was collected as part of a promotion.] I have had trouble with the ice maker from day one and can not get anyone out to the house to resolv. they tell us to watch a video and it works for an short ti,e and then gets jammed again. this is unacceptable!

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Care Team

Hi there. We realize how important of a feature your ice maker is to your overall refrigerator experience. Please reach out to us on social media at the handle @LGUSSupport so that we can assist with any necessary repairs! Be sure to include your phone number and refrigerator information (model and serial numbers) in your private message. We're ready to assist towards a resolution you can be satisfied with! ^Chris