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Customer reviews for LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator for
LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator
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Showing 1-10 of 112 reviews
Oct 2, 2022
Tom from Cali
5 out of 5 stars review

Verified Purchase

Awesome product for the price.

[This review was collected as part of a promotion.] Totally satisfied with my LG refrigerator. It does the job perfectly. It’s a quiet, energy efficient machine. The water dispenses cold, clean water effortlessly. Same with the ice dispenser. I’m happy with my purchase and highly recommend LG kitchen appliances. Five Stars.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Mar 19, 2023
Ar72
5 out of 5 stars review

Verified Purchase

So far so good

[This review was collected as part of a promotion.] Had now a few weeks no issues what so ever very spacious even though shelves aren’t adjustable they are spaced that don’t need to be adjusted door bins are large and very functional lighting is good really like the smaller ice cubes temperatures in freezer and fridge consistent to setting as far as noise quiet really quiet someone had posted when opening doors would hit their foot don’t really understand that for no problem here opening doors and hitting my feet like I said so far so good hopefully a year from now or 12 years from now it’s still operating with the five star rating

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social Media

Amazing feedback. Thank you so much for giving us 5 stars! It is not every day that we receive feedback as detailed and thoughtful as yours. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We're grateful that we had the opportunity to serve you. We look forward to maintaining your 5-star rating with us for the year to come. Thanks for choosing LG! -Cazz

Aug 9, 2023
Vince007
5 out of 5 stars review

Verified Purchase

LG SXC2306S

I bought this a year ago this is a great purchase it meets all are needs The water and ice in the door was a great idea to free up freezer space. I also like the way you get ice and water out of door by taping the ring above.Also nut have handles to clean makes for a clean look

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Feb 26, 2024
Julurm
5 out of 5 stars review

Verified Purchase

Seems like a good fit

So far so good. I have only had the refrigerator for about two weeks now but I have no complaints. I had it delivered then installed myself and it was incredibly simple. Seems a plenty spacious for food for myself and my son, could get a little pressed for space for a larger family but that’s with any side by side I’m sure. It looks nice. Water filter/ice are doing great.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Care Team

Hello there, thank you for sharing your experience with the LG LRSXC2306S Refrigerator. It’s great to hear that installation was simple and that the fridge has been working well for you so far. We’re glad the space, design, and performance are fitting your needs, and it’s good to know the water and ice features are off to a strong start. If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Jun 7, 2022
Lobo9244
5 out of 5 stars review

Verified Purchase

Storage Space

[This review was collected as part of a promotion.] I love all of the storage space. Both in the freezer and in the refrigerator. The directions for using the dispenser were not how it works and not being real familiar with technology took us a bit to figure out how it does work. Then we love it.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Jun 10, 2022
simplythebest
5 out of 5 stars review

Verified Purchase

Best counter depth refrigerator

[This review was collected as part of a promotion.] Best reliability of any brand, great updated look with no bulky handles, more functionality than a french door model, overall design maximizes useable capacity, printless stainless steel looks great

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Jan 7, 2023
Mikecostcopurchase1
3 out of 5 stars review

Verified Purchase

nice design but wifi fails on a new fridge

Very nice fridge, quiet, does what refrigerators are supposed to do, however the wifi to thin q app does not work even though there is a connect button inside. no indicator of connection, no led, no connect to ipad or iphone. App shows the fridge that I entered but indicates not assigned. Will not recognize wifi or bluetooth.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki

Dec 10, 2023
Antnegz
2 out of 5 stars review

Verified Purchase

Totally disappointed!

[This review was collected as part of a promotion.] I have had trouble with the ice maker from day one and can not get anyone out to the house to resolv. they tell us to watch a video and it works for an short ti,e and then gets jammed again. this is unacceptable!

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Care Team

Hi there. We realize how important of a feature your ice maker is to your overall refrigerator experience. Please reach out to us on social media at the handle @LGUSSupport so that we can assist with any necessary repairs! Be sure to include your phone number and refrigerator information (model and serial numbers) in your private message. We're ready to assist towards a resolution you can be satisfied with! ^Chris

Jul 1, 2023
Anonymous
2 out of 5 stars review

Verified Purchase

NONE

I BOUGHT THIS OVER A YEAR AGO AND HAD IT SERVICED SEVERAL DUE TO THE ICE MAKER. IT NEVER WORKED & IF WE GOT A CUP OF ICE, WE WERE LUCKY. LG JUST BRUSHED US OFF LIKE WE WERE NOTHING. WE HAVE ALWAYS BOUGHT LG BECAUSE OF THEIR QUALITY AND SERVICE, BUT NOT ANYMORE. WE OWN 3-LG TVS, A WASHER AND DRYER AND NOW A FRIGERATOR THAT DOES NOT WORK. WE NOW HAVE IT IN OUR GARAGE & WILL NEVER BUY LG OR RECOMMEND THEM TO ANYONE.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from social/LG

We are disappointed to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers, and we apologize for the inconvenience that you've experienced. We would like to discuss how we could rectify your experience with us, We'd love to hear from you. Please reach out to our Customer Support Team at 800-243-0000. Thank you for your time, Have a great day. ~Tanisha

May 22, 2023
KatieWhhhh
1 out of 5 stars review

Verified Purchase

Broke after 2 months

After 2 months, the refrigerator completely shut off. No power whatsoever. LG put me in touch with a technician and while the technician was quick to respond, LG wasn't at all regrading my food reimbursement. I'd receive random texts saying they were on it but then no one would respond when I tried to follow up. Still no word.......

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social Media

Hi, thank you for taking the time to post your review. We regret to hear of your experience- Please reach out to us so that we can give you an update to your repair! We're here to assist and provide you with the support you deserve! Please see our contact options at the following link: https://www.lg.com/us/support/contact. We'd like to help to get your fridge back in working condition as soon as possible. ^Chris