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Customer reviews for LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator for
LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator
3.8 out of 5 stars
stars
119 ratings119 reviews
  1. 5 stars49% (58)
  2. 4 stars23% (27)
  3. 3 stars6% (7)
  4. 2 stars7% (8)
  5. 1 star16% (19)
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Showing 1-10 of 119 reviews
Feb 13, 2026
Reviewer name: rob austin tx
5 out of 5 stars
5 out of 5 stars review

loving the LRSXC2306S

I'm really enjoying my LRSXC2306S. It has all the space I need, and it keeps my food super cold! It does not take a lot of power to run, which is great!

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG

Hi, Rob Austin. Thanks for sharing your experience with us. It’s wonderful to hear you’re loving the LG Refrigerator (LRSXC2306S) model. That spacious interior and streamlined design truly make this Side‑by‑Side refrigerator a standout in any kitchen. You can also explore additional guidance here: https://www.lg.com/us/support/product/lg-LRSXC2306S.ASTCNA0. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Jul 25, 2022
Reviewer name: ellenk
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great refrigerator

[This review was collected as part of a promotion.] I needed a counter depth refrigerator & have been researching different models & prices. Finally decided on LG & I am happy with the choice! It has a large refrigerator & freezer. The items can be easily reached & organized with ample shelves! It is very stylish & has a nice water/ice dispenser on the door.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Mar 17, 2023
Reviewer name: Miko Kam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sleek, shiny, quiet and holds a lot of food!

[This review was collected as part of a promotion.] I’ve had my counter depth 23 cu ft LG for two weeks now and am very happy with it. In 6 hours it started making small ice cubes and dispenses the purified water quite quickly. The installer even noticed it. The door shelves are roomy enough to hold a a gallon of milk and all the bottles items. The only cons are as mentioned by other reviewers is the drawer pulls are at the bottom of the drawer which requires one to bend quite low to open the bottom drawers. The doors are only 1 3/4” off the floor so watch your feet! Overall, I would highly recommend this side by side.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social

Hi! Thanks for the 5 star review! We always love hearing from customers who are very happy with their LG appliances. We love that you are more than satisfied with the room available and the ice maker in this refrigerator (model LRSXC2306V). Even though you left a 5 star review, we're a company that is constantly seeking improvement in our customer satisfaction. We'll take your feedback regarding requiring both doors to be open to open the bottom drawer into account as we develop the next generation models. In the meantime, should you need support, please don't hesitate to contact us via one of the following ways: https://www.lg.com/us/support/contact. ^Chris

Feb 26, 2024
Reviewer name: Julurm
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Seems like a good fit

So far so good. I have only had the refrigerator for about two weeks now but I have no complaints. I had it delivered then installed myself and it was incredibly simple. Seems a plenty spacious for food for myself and my son, could get a little pressed for space for a larger family but that’s with any side by side I’m sure. It looks nice. Water filter/ice are doing great.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Care Team

Hello there, thank you for sharing your experience with the LG LRSXC2306S Refrigerator. It’s great to hear that installation was simple and that the fridge has been working well for you so far. We’re glad the space, design, and performance are fitting your needs, and it’s good to know the water and ice features are off to a strong start. If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Aug 28, 2026
Reviewer name: Good Simple Fridge
4 out of 5 stars
4 out of 5 stars review

Good Simple Fridge

Product looks good - although arrived damaged but was resolved in about 3-4 weeks. Ice Maker doesn't appear to fill the bin.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Care Team

Hello! Thanks for your note. It's great to hear your refrigerator is providing the clean look and cooling you expected. We appreciate your feedback on the delivery damage and ice maker, and we understand the importance of smooth operation. We'll pass that along to the team. If you need anything later, our friends at @LGUSSupport are here to help. #LifesGood ❤️ -Rich

Oct 19, 2026
Reviewer name: scottyrob22
1 out of 5 stars
1 out of 5 stars review

Terrible Fridge

The linear compressor in this refrigerator is terrible. LG has been involved in class action lawsuits about the compressors. They have gone on record stating that they have fixed the problem and the compressor should last 20 years. That's a joke! We didn't even get three years out of the compressor. Would not buy another LG fridge even if it was free.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Oct 12, 2026
Reviewer name: LG IQ TRASH
1 out of 5 stars
1 out of 5 stars review

BEEN REPAIIRED 3 TIMES IN 2 YRS FOR SAME ISSUE

BOUGHT THIS FRIDGE 2 YR IT HAS HAD TO BE REPIRED 3 TIMES RIGHT NOW HAVE A CODE CL E AND FRIDGE HAS STOPPED WORKING, JUST BOUGHT 800 DOLLERS WORTH OF FOOD. CANT GET AN AWNSER ON A TECH TO COME FIX IT AGAIN FOR SAME ISSUE. THEY DID OFFER ME A MINI FRIDGE TO PUT ALL MY FOOD IN THATS 3FT TALL HOWS THAT GONNA WORK!!!! THE CODE I HAVE IS FOR A FREON LEAK SO THATS LEAKING INTO MY HOUSE WITH MY KIDS AND BIRDS THIS IS OK? PLEASE DONT BUY ONE OF THESE THERE NOT GOOD SERVICE ISNT WHAT YOU WOULD THINK IT WOULD BE FROM A LARGE MFG.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Jun 3, 2026
Reviewer name: CaliMatt
1 out of 5 stars
1 out of 5 stars review

Terrible ice machine

This product has been terrible. 3rd lg fridge and the last we will own. The ice machine is completely inefficient for a family. It’s been replaced once already to remedy the issue. In 2 days it still doesn’t fill the ice bin. The tiny cube size definitely doesn’t help.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG

Hello, CaliMatt. Thank you for sharing your experience regarding your LG Refrigerator model LRSXC2306S, and we want to ensure your appliance provides the steady ice production your household needs. We are dedicated to providing the high-quality performance and convenience you expect from our products, and we want to help optimize your ice system operation. To help maximize your unit's ice making efficiency, we recommend verifying that the freezer temperature is set at or below 0°F (-18°C), as proper ambient temperatures are vital for steady production cycles. Additionally, please check that your home water line pressure is stable and that the water filter is replaced regularly to ensure unobstructed flow into the mold. For a comprehensive walkthrough on managing your ice production and sizing options, please visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-waterice-related-issues-in-an-lg-fridge--20154432248901. If you need further support with your unit, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^James

Aug 30, 2023
Reviewer name: Barb
1 out of 5 stars
1 out of 5 stars review

Horrible delivery and bad icemaker

I really want to love this fridge. It is everything we want when replacing our dud french door samsung. It is roomy and well organized. I have had the unit for 3 months and the icemaker has failed. It has been difficult navigating the LG repair process because the AI used to send text trouble shooting videos thinks I have a different icemaker and the operators that keep calling me from the call center seem to think I am an idiot who can't turn the icemaker on. The team from XPO who delivered had trouble getting my old refrigerator out the garage door...they dented the steel door from the kitchen to the garage. They insisted the fridge wouldnt fit in the space. I pointed out that it wasn't level left to right and when they leveled it, it magically shrank to fit. They commented that a water line was already in place and handed me the one included for installation, and I reminded them that they were required to replace the line to avoid warranty issues. I definitely got an eyeroll. I noticed at that point that the doors weren't level, and they said it would "get more even when we filled it. I opened the fridge and noticed that they had not removed the packing materials as they were packing their unused tools. They said they did not do that. They gathered what little trash they had given they had not actually removed the 27 pcs of styrofoam and 40 yds of plastic film from the fridge. AND, they failed to install the filter for the icemaker so the first batch of ice tasted like chlorine. I sold major appliances for over 10 years, and to say this was a huge disappointment is an understatement. I purchased the rest of my LG appliances from the other warehouse store in our area and delivery was wonderful. Unfortunately, this fridge is not offered there. Be better, Sam's.

Helpful?52RRA9SRDU5I13599663253
reply from LGAnswers

Hello Barb! We appreciate you informing us about the delivery and installation issues you encountered with your LG 23 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. We apologize for any inconvenience this has caused you, but because we are a third party, we recommend coordinating with Sam's Club for the issues you encountered and then informing them that because this is a delivery issue, they are in charge of providing you with a reasonable justification for their error. Best wishes! ~Rita

Jul 12, 2026
Reviewer name: Diane137
1 out of 5 stars
1 out of 5 stars review

CAN FIND GLASS SHELF

I broke my bottom shelf glass on refrigerator side and LG has send me wrong part twice. Please tell me where I can buy the bottom shelf glass part. The model number is LRSXC2306V NOT MODEL NUMBER LRSXC2305S. Otherwise, I love the refrigerator

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG

Hello, Diane. We appreciate you sharing your experience and love for your LG Refrigerator, model LRSXC2306V. We want to make sure you get the exact replacement glass you need to keep your fridge looking and working perfectly. Since the wrong part was sent previously, we want to help you secure the correct bottom shelf glass assembly. For your specific model, you can find and purchase the correct replacement shelf assembly directly from our official parts website at https://lgparts.com/products/acq30341215. To prevent any further part mix-ups, we highly recommend verifying your specific serial number on that page before finalizing the order, as this ensures complete compatibility. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James