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Customer reviews for LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator for
LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator
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Showing 11-20 of 112 reviews
Jan 21, 2024
KimW31
5 out of 5 stars review

Verified Purchase

Great features and Sleek design

[This review was collected as part of a promotion.] Our refrigerator of 17 years just broke. And I mean the entire door fell off and there was no way of putting it back. The pieces holding it fell apart. So, quickly we needed to find something. We had heard wonderful reviews about LG so that was our first to look at. We loved that the one that was showcased in the store had a counter depth option because we have very limited space in our kitchen and very tight space to move the old one out and new one in its place. We have had this new refrigerator for a few weeks now and we love it! I love that it doesn't have handles, its sleek look, that there is no water tray in the water filter on the front (as ours always got calcium build up) and love the inside spaciousness with the water filter in the refrigerator side. Ours was on the very bottom, outside and not convenient. We also like how the ice dispenser in on the door and doesn't take shelf space away like our other one did. So needless to say we are very HAPPY so far!

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Jan 6, 2023
Justkeys
5 out of 5 stars review

Verified Purchase

Perfect Fit for a Tight Space!

We recently bought a condo that needed all new appliances. We decided on LG for the whole kitchen plus a new LG TV. We have beautiful kitchen cabinets that we hated to rip out so that a refridgerator would fit under them. LG had the solution and we LOVE IT! The water and ice on the door is awesome. The side by side feature works well - while looking like a hip quad door unit. Highly recommended appliance!

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
May 11, 2023
Sawdust1
3 out of 5 stars review

Verified Purchase

Not real happy

[This review was collected as part of a promotion.] As a basic frig, it's ok, but ..ice bin is small & even just 2 people can easily run out of ice; supposedly has a smudgeproof finish, but it's not, & without handles you can't help but touch the actual door & leave smudges; drawers & shelves are not adjustable.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social Media

We really appreciate that you took the time to give us your insights about the LG 23 cu. ft. Side-by-Side Counter-Depth Refrigerator with Smooth Touch Dispenser, model LRSXC2306S. We take great pride in our work, and our hope is always that our products meet each one of our customers expectations. Clearly, this was not your experience, and we apologize. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you have questions or further concerns, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee

Nov 13, 2022
Ruth T
4 out of 5 stars review

Verified Purchase

Sleek and beautiful

[This review was collected as part of a promotion.] Counter depth is a must for my kitchen. This one fits in just right. It's sleek, beautiful and affordable. LG was highly recommended by sales associate (I didn't buy from him and he's not making commission).

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Oct 16, 2023
Paperboy
3 out of 5 stars review

Verified Purchase

ice maker performance

purchased several months ago. find the recessed handles awkward to use. the ice maker makes too little ice. just two of us and both elderly. when relative comes to eat with us, usually run out of ice before meal over. ice cubes are small and appear almost crushed. ice maker stops making ice when ice container is approximately 60 percent full. recently on three occasions ice discharge has failed to turn off and has completely emptied the ice container.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from Customer Care

Hi! We appreciate you taking the time to post your review for your counter-depth refrigerator. As per your manual, the ice maker in this model refrigerator should produce 70-180 cubes in a 24-hour period (depending on freezer compartment temperature, room temperature, number of door openings, and other operating conditions). If your ice maker production doesn't meet this production criteria, please reach out to us! Our social media support team is accessible via PM on Facebook or via DM on Twitter. Our handle for both platforms is @LGUSSupport. Please send us a private message with your phone number and refrigerator information (model and serial numbers). It would be our pleasure to offer you our support! ^Chris

Jul 31, 2022
mthomtech
5 out of 5 stars review

Verified Purchase

Stylish with a lot of room

[This review was collected as part of a promotion.] After much searching, we decided on this counter-depth fridge for it's stylish look and the amount of room it had. So far we really enjoy it. After having a french-door style fridge, we decided to go back to a side by side. I like that the in-door ice maker is on the freezer side, which will hopefully eliminate some of the issues that french-door refrigerators have with in-door ice. We like having freezer space at eye-level too. Our freezer contents are much easier to organize and easily accessible. The fridge has a lot of room too, especially for a counter-depth. I'm also impressed with the door cooling vents that keep door contents just as cool as the rest of the fridge. We opted for the platinum silver color, which matched our other stainless appliances.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Aug 9, 2023
Vince007
5 out of 5 stars review

Verified Purchase

LG SXC2306S

I bought this a year ago this is a great purchase it meets all are needs The water and ice in the door was a great idea to free up freezer space. I also like the way you get ice and water out of door by taping the ring above.Also nut have handles to clean makes for a clean look

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Mar 5, 2023
Colette Tilden
4 out of 5 stars review

Verified Purchase

New fridge

[This review was collected as part of a promotion.] After purchasing we discovered they put the wrong filter in and the water and ice compartment. The water tasted nasty and so did the ice. I called LG and we discovered the problem was the wrong filter. They are sending me the correct filter now.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social Media

We want to thank you for taking the time to communicate with us about your experience. We're glad that we're able to assist you and have that wrong filter issue taken care of. We want to take this opportunity to thank you for your patience and understanding regarding this matter. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Danee

Jun 9, 2023
Rene Braud
5 out of 5 stars review

Verified Purchase

Lots more room than I expected.

[This review was collected as part of a promotion.] I bought this refrigerator because Consumer Reports rated it high esp on noise. I was pleasantly surprised by the amount of room in this counter depth refrigerator. It’s all I wanted and more. Esp it’s quiet! I love it. My disappointment was with the delivery company LG chose. One the delivery date they did not show up despite me checking twice with the people who made the appointment. They assured me the guys would give me a 30 minute courtesy call. They neither called or showed up. The eventually did deliver it but they did not call. They just shows up. Enough about that but while the fridge is great, LG whey’s low marks in the delivery company they chose.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai

Jun 27, 2022
Emw8306
4 out of 5 stars review

Verified Purchase

Really liking this fridge so far

[This review was collected as part of a promotion.] We bought our new fridge just under a month ago and so far are really enjoying it. The door shelves in the refrigerator part seem sturdy and functional. I wish you could move some of the shelves throughout the fridge around a bit more, but it’s not a deal breaker. The one things I do think should have been designed differently though are the two bottom produce drawers. For some reason they put the handles on the bottom instead of the top which makes them harder to open (especially the very bottom drawer). The freezer also seems to work well and has plenty of storage space for our needs. Ice and water dispenser are nice and can fit a Nalgene water bottle. Overall, we are enjoying our new refrigerator.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253