Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator for
LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator
Sort by |
Showing 31-40 of 112 reviews
Feb 14, 2024
MELBRUCE
1 out of 5 stars review

Verified Purchase

Make sure there is ALOT of space for fridge to sit

We measured our space per LG instructions. We got the Refrigerator in, and it looked really nice. But after about a half an hour of being plugged in, we noticed the cabinet NEXT to the refrigerator getting awfully hot. The vent is in the back of the fridge which does not let the air escape. We had to pull the fridge out a half a foot just to let enough air escape to not get hot. The vent needs to be in the front on the bottom. Poorly designed!

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Care Team

Hi there. We understand you're experiencing a heating issue with the condenser coil vent located in the back of the refrigerator. Please use a vacuum cleaner with a brush or crevice attachment to clean the condenser cover and vents. For more details on how to do so, please refer to page 29 of the owner's manual. Please reach out to us so that we can address this concern and ensure this issue is resolved. Our handle on social media is @LGUSSupport. Be sure to include your phone number and refrigerator info. (model and serial numbers) in your private message. We look forward to hearing from you! ^Chris http://spr.ly/6421VFgCX

Mar 17, 2023
Miko Kam
5 out of 5 stars review

Verified Purchase

Sleek, shiny, quiet and holds a lot of food!

[This review was collected as part of a promotion.] I’ve had my counter depth 23 cu ft LG for two weeks now and am very happy with it. In 6 hours it started making small ice cubes and dispenses the purified water quite quickly. The installer even noticed it. The door shelves are roomy enough to hold a a gallon of milk and all the bottles items. The only cons are as mentioned by other reviewers is the drawer pulls are at the bottom of the drawer which requires one to bend quite low to open the bottom drawers. The doors are only 1 3/4” off the floor so watch your feet! Overall, I would highly recommend this side by side.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social

Hi! Thanks for the 5 star review! We always love hearing from customers who are very happy with their LG appliances. We love that you are more than satisfied with the room available and the ice maker in this refrigerator (model LRSXC2306V). Even though you left a 5 star review, we're a company that is constantly seeking improvement in our customer satisfaction. We'll take your feedback regarding requiring both doors to be open to open the bottom drawer into account as we develop the next generation models. In the meantime, should you need support, please don't hesitate to contact us via one of the following ways: https://www.lg.com/us/support/contact. ^Chris

Mar 5, 2023
Colette Tilden
4 out of 5 stars review

Verified Purchase

New fridge

[This review was collected as part of a promotion.] After purchasing we discovered they put the wrong filter in and the water and ice compartment. The water tasted nasty and so did the ice. I called LG and we discovered the problem was the wrong filter. They are sending me the correct filter now.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social Media

We want to thank you for taking the time to communicate with us about your experience. We're glad that we're able to assist you and have that wrong filter issue taken care of. We want to take this opportunity to thank you for your patience and understanding regarding this matter. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Danee

Sep 19, 2023
Coldbox
5 out of 5 stars review

Verified Purchase

Great choice

[This review was collected as part of a promotion.] I enjoy the look and function of this refrigerator in my home. Side by side provides easy access and clean without protruding handles. Keeps food cold and lighting inside is bright to see what’s in it.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Jan 6, 2023
Justkeys
5 out of 5 stars review

Verified Purchase

Perfect Fit for a Tight Space!

We recently bought a condo that needed all new appliances. We decided on LG for the whole kitchen plus a new LG TV. We have beautiful kitchen cabinets that we hated to rip out so that a refridgerator would fit under them. LG had the solution and we LOVE IT! The water and ice on the door is awesome. The side by side feature works well - while looking like a hip quad door unit. Highly recommended appliance!

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Nov 15, 2022
Not happy in so cal
1 out of 5 stars review

Verified Purchase

Looks nice but doesn’t work

We have had nothing but problems with our unit since the day it was delivered. This model has a design flaw, the water line runs behind the crisper drawer and freezes so you have no ice or water in the door. LG’s solution is to unplug the unit at night. I would suggest staying away from this model until the design has been changed.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. This information will be shared with our research and development teams for future improvements. ^Nikki

Sep 21, 2023
Lori D
5 out of 5 stars review

Verified Purchase

Nice Ice Dispenser

[This review was collected as part of a promotion.] I’ve had my LG refrigerator a couple of weeks now and I am very pleased. I replaced an older model refrigerator that had lasted many years. This LG model looks great and makes my kitchen look more upscale and modern. I like the in door ice dispenser. It is circular and helps prevent ice from falling onto the floor while being dispensed. My family is small so the ice maker produces an adequate amount of ice but I’m not sure it would be sufficient for a larger family. I purchased the counter depth and while there is less space inside, it fits in my space perfectly. All in all this refrigerator is what I need but does not provide a lot of extra space. I would purchase again.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Jan 7, 2023
Mikecostcopurchase1
3 out of 5 stars review

Verified Purchase

nice design but wifi fails on a new fridge

Very nice fridge, quiet, does what refrigerators are supposed to do, however the wifi to thin q app does not work even though there is a connect button inside. no indicator of connection, no led, no connect to ipad or iphone. App shows the fridge that I entered but indicates not assigned. Will not recognize wifi or bluetooth.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki

Oct 22, 2022
Scottjr3
2 out of 5 stars review

Verified Purchase

Lack of Flexibility & Function

This refrigerator is not designed with flexibility in mind. The shelves are at a set height and cannot be adjusted. The drawers don’t open unless the doors are open all the way, so there are lots of scratches on the doors. The ice maker is very slow at replenishing ice. Using the Ice Plus option doesn’t increase production as advertised. The water filter is very difficult to replace. It takes a lot of strength to put in, and the plastic housing feels like it will break at any time.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Mar 19, 2023
Ar72
5 out of 5 stars review

Verified Purchase

So far so good

[This review was collected as part of a promotion.] Had now a few weeks no issues what so ever very spacious even though shelves aren’t adjustable they are spaced that don’t need to be adjusted door bins are large and very functional lighting is good really like the smaller ice cubes temperatures in freezer and fridge consistent to setting as far as noise quiet really quiet someone had posted when opening doors would hit their foot don’t really understand that for no problem here opening doors and hitting my feet like I said so far so good hopefully a year from now or 12 years from now it’s still operating with the five star rating

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social Media

Amazing feedback. Thank you so much for giving us 5 stars! It is not every day that we receive feedback as detailed and thoughtful as yours. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We're grateful that we had the opportunity to serve you. We look forward to maintaining your 5-star rating with us for the year to come. Thanks for choosing LG! -Cazz