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Customer reviews for LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator for
LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator
3.9 out of 5 stars
stars
117 ratings117 reviews
  1. 5 stars50% (58)
  2. 4 stars23% (27)
  3. 3 stars6% (7)
  4. 2 stars7% (8)
  5. 1 star15% (17)
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Showing 31-40 of 117 reviews
Jan 6, 2023
Reviewer name: Justkeys
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect Fit for a Tight Space!

We recently bought a condo that needed all new appliances. We decided on LG for the whole kitchen plus a new LG TV. We have beautiful kitchen cabinets that we hated to rip out so that a refridgerator would fit under them. LG had the solution and we LOVE IT! The water and ice on the door is awesome. The side by side feature works well - while looking like a hip quad door unit. Highly recommended appliance!

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Sep 21, 2023
Reviewer name: Lori D
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice Ice Dispenser

[This review was collected as part of a promotion.] I’ve had my LG refrigerator a couple of weeks now and I am very pleased. I replaced an older model refrigerator that had lasted many years. This LG model looks great and makes my kitchen look more upscale and modern. I like the in door ice dispenser. It is circular and helps prevent ice from falling onto the floor while being dispensed. My family is small so the ice maker produces an adequate amount of ice but I’m not sure it would be sufficient for a larger family. I purchased the counter depth and while there is less space inside, it fits in my space perfectly. All in all this refrigerator is what I need but does not provide a lot of extra space. I would purchase again.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Aug 9, 2022
Reviewer name: Andrew81
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect fit

[This review was collected as part of a promotion.] We bought this unit because of the depth. It fits our kitchen perfectly. Also, it appears consumer report has this and other models of LG refrigerator rates very high. Very pleased with this model.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Mar 5, 2023
Reviewer name: Colette Tilden
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

New fridge

[This review was collected as part of a promotion.] After purchasing we discovered they put the wrong filter in and the water and ice compartment. The water tasted nasty and so did the ice. I called LG and we discovered the problem was the wrong filter. They are sending me the correct filter now.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social Media

We want to thank you for taking the time to communicate with us about your experience. We're glad that we're able to assist you and have that wrong filter issue taken care of. We want to take this opportunity to thank you for your patience and understanding regarding this matter. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Danee

Jan 7, 2023
Reviewer name: Mikecostcopurchase1
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

nice design but wifi fails on a new fridge

Very nice fridge, quiet, does what refrigerators are supposed to do, however the wifi to thin q app does not work even though there is a connect button inside. no indicator of connection, no led, no connect to ipad or iphone. App shows the fridge that I entered but indicates not assigned. Will not recognize wifi or bluetooth.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki

Jan 18, 2024
Reviewer name: JayGG
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Thoughtful design

[This review was collected as part of a promotion.] New purchased so I cannot comment on durability. Overall I am very pleased. Refrigerator is designed well with thoughtful design that takes in accout of storage of a variety of sized items. Only minor complaint is on the drawers. I do not like the handle on the bottom of the drawers.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Jun 27, 2022
Reviewer name: Emw8306
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Really liking this fridge so far

[This review was collected as part of a promotion.] We bought our new fridge just under a month ago and so far are really enjoying it. The door shelves in the refrigerator part seem sturdy and functional. I wish you could move some of the shelves throughout the fridge around a bit more, but it’s not a deal breaker. The one things I do think should have been designed differently though are the two bottom produce drawers. For some reason they put the handles on the bottom instead of the top which makes them harder to open (especially the very bottom drawer). The freezer also seems to work well and has plenty of storage space for our needs. Ice and water dispenser are nice and can fit a Nalgene water bottle. Overall, we are enjoying our new refrigerator.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Sep 13, 2022
Reviewer name: WillyWonks2
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good Value, sleek design

[This review was collected as part of a promotion.] I purchased this refrigerator a month ago so far I am very happy. The interior is well lit although I’m somewhat disappointed the shelves aren’t adjustable. The ice maker is a bit loud when it dumps and refills but it is only takes a few seconds so bear able. I like that it is a side by side because I find it doesn’t have a lot of unusable space and everything is easy to get to. So far I’m very pleased

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Jun 7, 2022
Reviewer name: Lobo9244
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Storage Space

[This review was collected as part of a promotion.] I love all of the storage space. Both in the freezer and in the refrigerator. The directions for using the dispenser were not how it works and not being real familiar with technology took us a bit to figure out how it does work. Then we love it.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
May 11, 2023
Reviewer name: Sawdust1
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not real happy

[This review was collected as part of a promotion.] As a basic frig, it's ok, but ..ice bin is small & even just 2 people can easily run out of ice; supposedly has a smudgeproof finish, but it's not, & without handles you can't help but touch the actual door & leave smudges; drawers & shelves are not adjustable.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social Media

We really appreciate that you took the time to give us your insights about the LG 23 cu. ft. Side-by-Side Counter-Depth Refrigerator with Smooth Touch Dispenser, model LRSXC2306S. We take great pride in our work, and our hope is always that our products meet each one of our customers expectations. Clearly, this was not your experience, and we apologize. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you have questions or further concerns, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee